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Jet Support Services, Inc. (JSSI)

Director, Financial Planning and Maintenance Operations

Jet Support Services, Inc. (JSSI), Chicago, Illinois, United States, 60290

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Overview This position reports directly to the EVP of Strategic Maintenance and Supplier Management and plays a critical role in the operational and strategic success of JSSI’s maintenance activities. The primary focus is to ensure all maintenance events are accurately mapped in JSSI's forecast, enabling precise planning with shops, efficient procurement, and reduced turnaround times (TAT) for events. The role requires establishing KPIs to monitor performance, developing data-driven strategies, and leveraging business analytics to align with organizational goals.

Responsibilities

Financial Analysis & Integration: Financial analysis and integration to support decision-making.

Financial business models for decision making.

Closely monitor actual spend versus budget and reconcile maintenance forecasts with JSSI’s broader financial forecasts; partner with FP&A, Underwriting, and Accounting to validate forecast accuracy and ensure consistency in historical reporting and actuarial margin calculations.

Maintenance Event Planning & Forecasting: Own and lead the maintenance event planning process by creating accurate, data-driven forecasts for scheduled and unscheduled events; coordinate across departments to align timing, cost, TAT, and rental needs, optimize shop capacity and vendor commitments.

Cost Optimization & Strategic Analysis: Identify and pursue cost savings through detailed event analysis, market benchmarking, and ROI modeling; evaluate complex financial scenarios such as aircraft acquisitions, buyouts, and lease/exchange options to optimize outcomes for clients and internal stakeholders.

Rental Asset Planning & Availability Management: Collaborate with Jet Parts Leasing (JPL) to manage rental asset availability; develop forward-looking inventory strategies based on event forecasts and market demand to minimize delays and ensure client satisfaction.

Strategic Analytics & Executive Support: Deliver actionable insights to Maintenance and Executive teams using data analytics; support negotiations and vendor management by providing data on spend, market trends, MRO performance, labor rates, and component reliability.

KPI Development & Operational Monitoring: Define, implement, and continuously refine KPIs that track maintenance performance, forecast accuracy, procurement efficiency, and TAT; report findings to leadership to drive accountability and continuous improvement.

Process Innovation & Cross-functional Collaboration: Partner with Operational Excellence and Customer Experience teams to refine and scale forecasting and planning processes; implement systems and feedback loops that adapt to business changes and improve efficiency.

Trust Material Planning & Pre-Purchase Strategy: Ensure material requirement forecasts are shared with the trust team in a timely and accurate manner; collaborate with JPL Product Line Managers and the JSSI Tech Team to develop proactive material purchasing strategies that balance cost control with service continuity.

Qualifications

Education: Bachelor’s degree in Aviation Management, Business, Engineering, Finance, Supply Chain, or related field; MBA or relevant graduate degree preferred.

Experience: 10+ years in aviation maintenance operations, MRO planning, or strategic program management; proven forecasting, budgeting, and financial analysis experience in a technical services or aviation environment; cross-functional leadership in matrixed organizations.

Technical Skills: Strong proficiency in data analytics, forecasting tools (Power BI, Tableau), and ERP/MRO platforms; advanced Excel and financial modeling; familiarity with aviation trust structures, rental logistics, and material procurement processes.

Soft Skills: Exceptional problem-solving and critical thinking; strong interpersonal skills with the ability to influence and collaborate across departments; excellent written and verbal communication for executive presentations.

Other: Demonstrated ability to lead process improvement initiatives and drive organizational change; deep understanding of aviation maintenance cycles, industry cost structures, and turnaround optimization; comfortable operating in a fast-paced environment.

Compensation and Benefits For this role, base pay generally ranges from $140,000 to $160,000, with final offers determined by factors including market location, job-specific knowledge, skills, education, and experience. Total rewards may include an annual discretionary bonus plan, incentive or sales bonus plan, or other compensation based on role. For full-time employees in the USA, Canada, or the Philippines, JSSI offers a comprehensive benefits package starting day one, including medical, dental, vision, and retirement savings. Visit the JSSI Benefits Page on our company website for more details.

Equal Opportunity JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from recruiters or third-party agencies; no fee will be paid to third parties submitting unsolicited candidates.

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