Aramark
Lean Six Sigma Process Improvement Director
Location: Based in Cleveland and travels to Chicago, IL (Multi-site role)
Company: Aramark Healthcare+
Reports To: Vice President of Operations
Position Summary Aramark is seeking a dynamic and results-driven Director of Lean Six Sigma Process Improvement to lead strategic performance initiatives across two premier healthcare institutions: Cleveland Clinic and University of Chicago Medicine. This role will champion operational excellence, drive measurable improvements in service delivery, and foster a culture of continuous improvement through Lean Six Sigma methodologies.
Key Responsibilities
Lead and manage enterprise-wide Lean Six Sigma projects across both healthcare systems.
Collaborate with hospital leadership, clinical teams, and Aramark operations to identify inefficiencies and implement sustainable solutions.
Facilitate Kaizen events, root cause analyses, and value stream mapping sessions.
Develop and monitor KPIs to track progress and impact of process improvements.
Mentor and coach Aramark and client staff on Lean Six Sigma tools and principles.
Align improvement initiatives with hospital goals in patient experience, safety, and cost containment.
Present findings and recommendations to senior stakeholders at both institutions.
Ensure compliance with healthcare regulations and Aramark standards.
Qualifications
Bachelor's degree in Business, Engineering, Healthcare Administration, or related field.
Lean Six Sigma Green Belt certification required; Black Belt strongly preferred.
Minimum 7 years of experience in process improvement, preferably in healthcare or service operations.
Proven track record of leading cross-functional improvement projects with quantifiable outcomes.
Strong analytical, facilitation, and project management skills.
Excellent communication and stakeholder engagement abilities.
Willingness to travel between Cleveland and Chicago as needed.
Preferred Experience
Prior experience working within or alongside large academic medical centers.
Familiarity with Aramark systems and service lines (e.g., food services, environmental services, facilities).
Change management certification or training (e.g., Prosci, ADKAR).
Advanced degree (MBA, MHA, or MS in Industrial Engineering) is a plus.
About Aramark Our mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Aramark is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.
Aramark serves millions of guests daily through food and facilities in 15 countries. Learn more about working here at http://www.aramarkcareers.com.
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Company: Aramark Healthcare+
Reports To: Vice President of Operations
Position Summary Aramark is seeking a dynamic and results-driven Director of Lean Six Sigma Process Improvement to lead strategic performance initiatives across two premier healthcare institutions: Cleveland Clinic and University of Chicago Medicine. This role will champion operational excellence, drive measurable improvements in service delivery, and foster a culture of continuous improvement through Lean Six Sigma methodologies.
Key Responsibilities
Lead and manage enterprise-wide Lean Six Sigma projects across both healthcare systems.
Collaborate with hospital leadership, clinical teams, and Aramark operations to identify inefficiencies and implement sustainable solutions.
Facilitate Kaizen events, root cause analyses, and value stream mapping sessions.
Develop and monitor KPIs to track progress and impact of process improvements.
Mentor and coach Aramark and client staff on Lean Six Sigma tools and principles.
Align improvement initiatives with hospital goals in patient experience, safety, and cost containment.
Present findings and recommendations to senior stakeholders at both institutions.
Ensure compliance with healthcare regulations and Aramark standards.
Qualifications
Bachelor's degree in Business, Engineering, Healthcare Administration, or related field.
Lean Six Sigma Green Belt certification required; Black Belt strongly preferred.
Minimum 7 years of experience in process improvement, preferably in healthcare or service operations.
Proven track record of leading cross-functional improvement projects with quantifiable outcomes.
Strong analytical, facilitation, and project management skills.
Excellent communication and stakeholder engagement abilities.
Willingness to travel between Cleveland and Chicago as needed.
Preferred Experience
Prior experience working within or alongside large academic medical centers.
Familiarity with Aramark systems and service lines (e.g., food services, environmental services, facilities).
Change management certification or training (e.g., Prosci, ADKAR).
Advanced degree (MBA, MHA, or MS in Industrial Engineering) is a plus.
About Aramark Our mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Aramark is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.
Aramark serves millions of guests daily through food and facilities in 15 countries. Learn more about working here at http://www.aramarkcareers.com.
#J-18808-Ljbffr