TikTok
Resiliency Integration Specialist - USDS
The Resiliency Integration Specialist supports TikTok's U.S. Data Security (USDS) organization as part of the Resiliency Operations Center (ROC) and the Enterprise Organizational Preparedness & Strategy (EOPS) team. The role coordinates assessments, drives closure of risk and capability gaps, develops and delivers training, and supports the development and integration of the USDS Enterprise Resilience Framework. You will help connect ROC to other business stakeholders for intelligence reporting, investigations, IT forensics, risks, trends, incident management, crisis management, and business continuity status reporting.
The USDS Resiliency Integration Specialist collaborates with security and privacy, engineering, risk & compliance, legal, trust & safety, product, and other stakeholders to align day-to-day operations with enterprise resilience objectives and controls. This role requires strong project management to drive complex initiatives across engineering and business teams and to track data for trend and risk analysis.
Note: This position follows a hybrid work schedule requiring in-office presence as directed (e.g., 3 days per week). Specific requirements may change.
Responsibilities
Collaborate with cross-functional partners and business leaders to build program awareness and drive impact through the Resiliency Operations Center.
Serve as a cross-functional integrator and resilience point of contact between EOPS and business units, security & privacy teams, legal, engineering, trust & safety, and product functions.
Lead and coordinate Resilience Maturity Assessments (RMAs) for business and technical teams, aligned with the USDS Enterprise Resilience Framework.
Develop, maintain, and enhance program documentation (including compliance control libraries, resilience metrics, gap remediation plans, and training/cross-functional engagement plans).
Track and analyze resilience metrics, trends, and operational data to surface insights for executive dashboards and reporting.
Partner with Risk & Compliance on risk remediation, internal audit coordination, and policy alignment, including managing remediation projects stemming from incidents.
Plan, facilitate, and analyze outcomes from preparedness trainings, workshops, and exercises (e.g., Tabletop Exercises, Cross-functional Workshops, Training Development).
Embed insights from After-Action Reviews (AARs) and Continuous Improvement tracking into repeatable workflows and continuous improvement projects.
Qualifications Minimum Qualifications
Bachelor's degree or equivalent work experience in Emergency Management, Risk Management, Cybersecurity Policy & Compliance, Business Management, Data Science, Strategic Planning, Information Systems, or a related field, or measurable knowledge/experience from proven industry, military, defense, consulting, or government operations.
4+ years of relevant experience in program management, operational resilience, risk operations, assurance, risk & compliance, training development & delivery, or cross-functional integration in complex and/or regulated environments.
Strong strategic thinking and problem-solving skills with the ability to translate ambiguity into action.
Excellent project management skills with experience working on enterprise-level initiatives across globally distributed teams.
Demonstrated experience facilitating collaboration between technical and non-technical teams.
Strong written and verbal communication skills with an ability to influence and engage leadership-level stakeholders.
Experience building or supporting cross-functional programs involving incident response, business continuity, disaster recovery, risk management, or compliance as well as familiarity with incident response, crisis management, business continuity, preparedness, and/or has technical expertise working within a technology company or consulting background.
Preferred Qualifications
CBCP, MBCI, ISO 22301 Lead Implementer or Auditor, ISO 27001 Lead Implementor or Auditor, CISA, PMP, or equivalent
Familiarity with ISMS, BCMS, or Operational Risk frameworks
Experience designing and delivering training, including Computer Based Training, workshops, Tabletop Exercises, Functional Exercises, etc.
Familiarity with the concepts of incident response, crisis management, business continuity, preparedness, and/or technical expertise.
About USDS TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This security-first division focuses on data protection policies and content assurance protocols to keep U.S. user data safe. The teams within USDS span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions, and more.
Data Security Statement This role requires the ability to work with systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out at https://tinyurl.com/USDS-RA.
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The USDS Resiliency Integration Specialist collaborates with security and privacy, engineering, risk & compliance, legal, trust & safety, product, and other stakeholders to align day-to-day operations with enterprise resilience objectives and controls. This role requires strong project management to drive complex initiatives across engineering and business teams and to track data for trend and risk analysis.
Note: This position follows a hybrid work schedule requiring in-office presence as directed (e.g., 3 days per week). Specific requirements may change.
Responsibilities
Collaborate with cross-functional partners and business leaders to build program awareness and drive impact through the Resiliency Operations Center.
Serve as a cross-functional integrator and resilience point of contact between EOPS and business units, security & privacy teams, legal, engineering, trust & safety, and product functions.
Lead and coordinate Resilience Maturity Assessments (RMAs) for business and technical teams, aligned with the USDS Enterprise Resilience Framework.
Develop, maintain, and enhance program documentation (including compliance control libraries, resilience metrics, gap remediation plans, and training/cross-functional engagement plans).
Track and analyze resilience metrics, trends, and operational data to surface insights for executive dashboards and reporting.
Partner with Risk & Compliance on risk remediation, internal audit coordination, and policy alignment, including managing remediation projects stemming from incidents.
Plan, facilitate, and analyze outcomes from preparedness trainings, workshops, and exercises (e.g., Tabletop Exercises, Cross-functional Workshops, Training Development).
Embed insights from After-Action Reviews (AARs) and Continuous Improvement tracking into repeatable workflows and continuous improvement projects.
Qualifications Minimum Qualifications
Bachelor's degree or equivalent work experience in Emergency Management, Risk Management, Cybersecurity Policy & Compliance, Business Management, Data Science, Strategic Planning, Information Systems, or a related field, or measurable knowledge/experience from proven industry, military, defense, consulting, or government operations.
4+ years of relevant experience in program management, operational resilience, risk operations, assurance, risk & compliance, training development & delivery, or cross-functional integration in complex and/or regulated environments.
Strong strategic thinking and problem-solving skills with the ability to translate ambiguity into action.
Excellent project management skills with experience working on enterprise-level initiatives across globally distributed teams.
Demonstrated experience facilitating collaboration between technical and non-technical teams.
Strong written and verbal communication skills with an ability to influence and engage leadership-level stakeholders.
Experience building or supporting cross-functional programs involving incident response, business continuity, disaster recovery, risk management, or compliance as well as familiarity with incident response, crisis management, business continuity, preparedness, and/or has technical expertise working within a technology company or consulting background.
Preferred Qualifications
CBCP, MBCI, ISO 22301 Lead Implementer or Auditor, ISO 27001 Lead Implementor or Auditor, CISA, PMP, or equivalent
Familiarity with ISMS, BCMS, or Operational Risk frameworks
Experience designing and delivering training, including Computer Based Training, workshops, Tabletop Exercises, Functional Exercises, etc.
Familiarity with the concepts of incident response, crisis management, business continuity, preparedness, and/or technical expertise.
About USDS TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This security-first division focuses on data protection policies and content assurance protocols to keep U.S. user data safe. The teams within USDS span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions, and more.
Data Security Statement This role requires the ability to work with systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out at https://tinyurl.com/USDS-RA.
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