Hilton
Overview
Join to apply for the General Manager - Hilton Garden Inn Tampa North role at Hilton. Hilton Garden Inn Tampa North is seeking a dynamic General Manager. In this role you will be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Property highlights Nestled in the heart of Tampa’s thriving North area, our property offers guests modern comfort with easy access to top attractions, business hubs, and entertainment. With well-appointed rooms, versatile meeting spaces, on-site dining, and a welcoming atmosphere, we’re the perfect home base for both business and leisure travelers.
What will I be doing? As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
Ensure guest and team member satisfaction
Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
Serve as primary liaison with hotel owners and corporate entities
What are we looking for? Basic Qualifications:
3+ years of hotel leadership experience at a property with 100 rooms or greater
Preferred Qualifications:
Prior Hotel General Manager experience
Local market expertise
Hilton brand experience
Our values Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We are passionate about delivering exceptional guest experiences
Integrity - We do the right thing, all the time
Leadership - We are leaders in our industry and in our communities
Teamwork - We are team players in everything we do
Ownership - We are the owners of our actions and decisions
Now - We operate with a sense of urgency and discipline
Key attributes In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable hospitality experiences around the world every day. Our amazing team members are at the heart of it all!
The Benefits
Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
401(k) Plan with company match up to 3% of pay plus 50% of the next 2% of pay
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Debt-free education opportunities
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Employee stock purchase program (ESPP) with 15% discount
Complimentary meals in the cafeteria while on shift
Work location Hilton Garden Inn Tampa North
Schedule Full-time
Brand Hilton Garden Inn
Job General Manager/Hotel Manager
Seniority level
Director
Employment type
Full-time
Job function
Management
Manufacturing
Industries
Hospitality
#J-18808-Ljbffr
Property highlights Nestled in the heart of Tampa’s thriving North area, our property offers guests modern comfort with easy access to top attractions, business hubs, and entertainment. With well-appointed rooms, versatile meeting spaces, on-site dining, and a welcoming atmosphere, we’re the perfect home base for both business and leisure travelers.
What will I be doing? As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
Ensure guest and team member satisfaction
Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
Serve as primary liaison with hotel owners and corporate entities
What are we looking for? Basic Qualifications:
3+ years of hotel leadership experience at a property with 100 rooms or greater
Preferred Qualifications:
Prior Hotel General Manager experience
Local market expertise
Hilton brand experience
Our values Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We are passionate about delivering exceptional guest experiences
Integrity - We do the right thing, all the time
Leadership - We are leaders in our industry and in our communities
Teamwork - We are team players in everything we do
Ownership - We are the owners of our actions and decisions
Now - We operate with a sense of urgency and discipline
Key attributes In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable hospitality experiences around the world every day. Our amazing team members are at the heart of it all!
The Benefits
Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
401(k) Plan with company match up to 3% of pay plus 50% of the next 2% of pay
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Debt-free education opportunities
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Employee stock purchase program (ESPP) with 15% discount
Complimentary meals in the cafeteria while on shift
Work location Hilton Garden Inn Tampa North
Schedule Full-time
Brand Hilton Garden Inn
Job General Manager/Hotel Manager
Seniority level
Director
Employment type
Full-time
Job function
Management
Manufacturing
Industries
Hospitality
#J-18808-Ljbffr