NACS
Position Overview
Join the team behind the
NACS Show —the largest and most dynamic trade show in the convenience and fuel retailing industry. As our Exhibit Sales & Services Associate, you’ll play a pivotal role in driving exhibitor success at the NACS Show, our annual flagship event, as well as other key industry experiences. In this role you will support everything from small start-up companies to large, nationally recognized name brands.
This role goes beyond sales — it’s about building long-term relationships, guiding exhibitors through the full event cycle, and ensuring every exhibitor has a seamless, rewarding and professional experience. We’re looking for someone who thrives in a fast-paced, collaborative environment, loves solving problems, and knows that customer service isn’t a department — it’s a mindset.
This position will collaborate closely with several support team members, and report directly to the Exhibit Sales & Services Manager. The role is located onsite at NACS Headquarters in Alexandria, VA.
Responsibilities
Drive exhibit space sales to both new and returning exhibitors
Strategically manage floor plans to optimize inventory, traffic flow, and exhibitor placement
Maintain accurate sales records in Map Your Show (MYS) and track revenue
Execute sales processes with precision and attention to detail
Exhibitor Support & Account Management
Serve as the primary point of contact for exhibitors throughout the event lifecycle — from initial outreach to post-show follow-up
Guide exhibitors through key deadlines, deliverables, and online resources such as exhibitor portal, service kit, registration dashboard, etc.
Collaborate with vendors to resolve exhibitor inquiries, logistics, and service needs
Be a critical part of, and contributor to the Exhibitor Advisory Committee to inform ongoing improvements
Perform other duties as assigned to support team and organizational goals
Event Planning & Onsite Execution
Partner with the Events team on floor plans, timelines, and logistics
Ensure exhibitor listings, payments, and policies are up-to-date and accurate
Provide on-site support at the NACS Show, including exhibitor check-in, troubleshooting, and operational oversight
Reporting & Administration
Create reports and insights on exhibit sales, lead activity, and event performance
Ensure online platforms (floor plans, exhibitor lists, and websites) are consistently updated and accurate
Collaborate with Marketing to develop exhibitor communications, newsletters, and promotional materials
Requirements
3+ years of experience in exhibit sales, event services, or association/trade show operations
Proficiency with Map Your Show or similar tools (a2z, ExpoCAD) — MYS preferred
Excellent communication skills — written, verbal, and interpersonal
Strong organizational skills with a calm, thoughtful approach in high-pressure situations
Understanding of exhibit hall operations and third-party vendor coordination
Experience with general service contractors (e.g., Freeman, GES)
Association or nonprofit background is a plus
Willingness to travel for events (2–4x per year, including weekends). Usually about 9-10 days at the NACS Show
NACS Culture We hugely value, invest in and are devoted to the constructive culture that we’ve built and work on every day at NACS. Almost everything we do requires broad, multi-department collaboration to ideate and execute creative initiatives that deliver compelling value to our members and our industry. What that requires is a relatively flat organizational structure that empowers teammates at different levels from all departments to constructively engage and support each other. Titles really don’t matter in such an organization. What matters is a culture of constructive behaviors that relishes divergent perspectives to craft well thought-out initiatives and then come together to execute them. NACS Values:
Do the right thing
Focus long term
In their terms
Be fiscally responsible
Strive for excellence
The NACS Culture is highly collaborative, and we are better when we are together. NACS is a culture that believes in working together from the office.
Other Pertinent Information
Salary commensurate with experience
Approximately 10% travel
In-Office Position w/ Work From Anywhere (WFA) Days
Metro Accessible – 2 blocks from King Street metro
NACS is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.
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NACS Show —the largest and most dynamic trade show in the convenience and fuel retailing industry. As our Exhibit Sales & Services Associate, you’ll play a pivotal role in driving exhibitor success at the NACS Show, our annual flagship event, as well as other key industry experiences. In this role you will support everything from small start-up companies to large, nationally recognized name brands.
This role goes beyond sales — it’s about building long-term relationships, guiding exhibitors through the full event cycle, and ensuring every exhibitor has a seamless, rewarding and professional experience. We’re looking for someone who thrives in a fast-paced, collaborative environment, loves solving problems, and knows that customer service isn’t a department — it’s a mindset.
This position will collaborate closely with several support team members, and report directly to the Exhibit Sales & Services Manager. The role is located onsite at NACS Headquarters in Alexandria, VA.
Responsibilities
Drive exhibit space sales to both new and returning exhibitors
Strategically manage floor plans to optimize inventory, traffic flow, and exhibitor placement
Maintain accurate sales records in Map Your Show (MYS) and track revenue
Execute sales processes with precision and attention to detail
Exhibitor Support & Account Management
Serve as the primary point of contact for exhibitors throughout the event lifecycle — from initial outreach to post-show follow-up
Guide exhibitors through key deadlines, deliverables, and online resources such as exhibitor portal, service kit, registration dashboard, etc.
Collaborate with vendors to resolve exhibitor inquiries, logistics, and service needs
Be a critical part of, and contributor to the Exhibitor Advisory Committee to inform ongoing improvements
Perform other duties as assigned to support team and organizational goals
Event Planning & Onsite Execution
Partner with the Events team on floor plans, timelines, and logistics
Ensure exhibitor listings, payments, and policies are up-to-date and accurate
Provide on-site support at the NACS Show, including exhibitor check-in, troubleshooting, and operational oversight
Reporting & Administration
Create reports and insights on exhibit sales, lead activity, and event performance
Ensure online platforms (floor plans, exhibitor lists, and websites) are consistently updated and accurate
Collaborate with Marketing to develop exhibitor communications, newsletters, and promotional materials
Requirements
3+ years of experience in exhibit sales, event services, or association/trade show operations
Proficiency with Map Your Show or similar tools (a2z, ExpoCAD) — MYS preferred
Excellent communication skills — written, verbal, and interpersonal
Strong organizational skills with a calm, thoughtful approach in high-pressure situations
Understanding of exhibit hall operations and third-party vendor coordination
Experience with general service contractors (e.g., Freeman, GES)
Association or nonprofit background is a plus
Willingness to travel for events (2–4x per year, including weekends). Usually about 9-10 days at the NACS Show
NACS Culture We hugely value, invest in and are devoted to the constructive culture that we’ve built and work on every day at NACS. Almost everything we do requires broad, multi-department collaboration to ideate and execute creative initiatives that deliver compelling value to our members and our industry. What that requires is a relatively flat organizational structure that empowers teammates at different levels from all departments to constructively engage and support each other. Titles really don’t matter in such an organization. What matters is a culture of constructive behaviors that relishes divergent perspectives to craft well thought-out initiatives and then come together to execute them. NACS Values:
Do the right thing
Focus long term
In their terms
Be fiscally responsible
Strive for excellence
The NACS Culture is highly collaborative, and we are better when we are together. NACS is a culture that believes in working together from the office.
Other Pertinent Information
Salary commensurate with experience
Approximately 10% travel
In-Office Position w/ Work From Anywhere (WFA) Days
Metro Accessible – 2 blocks from King Street metro
NACS is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.
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