Axon
Axon is on a mission to Protect Life. We pursue safety and justice issues with our devices and cloud software. We connect with candor and care, seeking diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Senior Product Quality Engineer
Your Impact
Are you crazy about quality? Do you love troubleshooting and continuously improving process and products? Axon is looking for a self-motivated Senior Product Quality Engineer that is hungry to show their talents in the video and public safety industry. As Axon’s Senior Product Quality Engineer, you will be responsible for the product quality from development to post market of our assigned product. Set up testing and analyze video and CEW hardware to ensure quality and safety is maintained. You will set up test cases, develop scenarios, report issues, and diagnose technical problems. Test cases may be conducted in multiple environments to assure that the product can stand up to everyday use. You will communicate your findings with Axon team members such as product managers, developers, and system engineers. You will lead and create design and process failure mode assessments (DFMEA, PFMEA), and craft process control plans. You will also review technical drawings and build an incoming inspection plan for new products. Additionally, you will review first article inspection reports and process capability data from suppliers before approving materials to ship to Axon. What You’ll Do
Location:
Onsite at Scottsdale, Arizona office Reports to:
Sr Manager, Quality Engineering Follow the Axon Product Lifecycle (APL) to deliver quality artifacts such as issue management (CAPA), FAIR/CPK approvals, validation plan implementation, development of critical-to-quality (CTQ) attributes, and monitoring of incoming, in-process and outgoing quality inspections. Own, lead, and drive RMA (field failure) metrics and top issues with R&D, Manufacturing Quality, Supplier Quality and Production teams. Manage 8D and RCA teams to perform corrective and preventive actions (CAPA). Review and approve production part approvals (PPAP) for NPI. Manage Acceptable Quality Limits (AQL) sampling plans for incoming, in-process and outgoing quality. Provide engineering support to Receiving Inspection including statistical analysis, measurement systems analysis, Gage R&R studies, and inspection procedures. Collaborate with Validation and Reliability teams and drive test planning, test scenarios/standards and test reporting to achieve product quality goals. Perform risk assessment and drive risk mitigation in STOP-SHIP, OK2SHIP, LINE DOWN situations. Lead risk/hazard identifications relative to new product design, processes, suppliers and applications (NUDD). Expert in driving DFMEA with cross-functional teams. Lead launch-to-market quality activities like Early Field Failure Analysis (EFFA). Communicate effectively across dynamic cross-functional teams to achieve quality goals and mitigate customer risk. Visit customer sites as needed to provide onsite troubleshooting for product quality issues. Willing to travel up to 25% of the time. Collaborate with internal and external stakeholders to promote a culture of quality across the organization. Adopt an autonomous, accountable work style and manage time effectively. Qualifications
Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial, Quality or similar) 5+ years of quality experience with measurable improvements; preferably in consumer electronics Knowledge of configuration management and product release to market processes Certified Six Sigma Green Belt (CSSGB) or equivalent process improvement knowledge Knowledge and experience using IPC 610A standards Proficiency in MS Excel, Word, Project, PowerPoint, Minitab, JMP; other statistical software considered Ability to read and interpret engineering drawings, product specifications, procedures and standards Excellent written and verbal communication and technical report writing skills Benefits
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Fitness programs Emotional and mental wellness support Snacks in the office Note: Benefits listed herein may vary depending on employment type and location. Don’t meet every requirement? At Axon, we Aim Far. We think big with a long-term view to reinvent the world to be a safer, better place. We’re committed to building diverse teams. We encourage you to apply if you’re excited about this role and our mission. Axon is an equal opportunity employer that promotes justice, equity, diversity and inclusion. If you require accommodation during the application process, please email recruitingops@axon.com. This email address is for accommodation requests only. This job description is not exhaustive and may change at any time.
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Your Impact
Are you crazy about quality? Do you love troubleshooting and continuously improving process and products? Axon is looking for a self-motivated Senior Product Quality Engineer that is hungry to show their talents in the video and public safety industry. As Axon’s Senior Product Quality Engineer, you will be responsible for the product quality from development to post market of our assigned product. Set up testing and analyze video and CEW hardware to ensure quality and safety is maintained. You will set up test cases, develop scenarios, report issues, and diagnose technical problems. Test cases may be conducted in multiple environments to assure that the product can stand up to everyday use. You will communicate your findings with Axon team members such as product managers, developers, and system engineers. You will lead and create design and process failure mode assessments (DFMEA, PFMEA), and craft process control plans. You will also review technical drawings and build an incoming inspection plan for new products. Additionally, you will review first article inspection reports and process capability data from suppliers before approving materials to ship to Axon. What You’ll Do
Location:
Onsite at Scottsdale, Arizona office Reports to:
Sr Manager, Quality Engineering Follow the Axon Product Lifecycle (APL) to deliver quality artifacts such as issue management (CAPA), FAIR/CPK approvals, validation plan implementation, development of critical-to-quality (CTQ) attributes, and monitoring of incoming, in-process and outgoing quality inspections. Own, lead, and drive RMA (field failure) metrics and top issues with R&D, Manufacturing Quality, Supplier Quality and Production teams. Manage 8D and RCA teams to perform corrective and preventive actions (CAPA). Review and approve production part approvals (PPAP) for NPI. Manage Acceptable Quality Limits (AQL) sampling plans for incoming, in-process and outgoing quality. Provide engineering support to Receiving Inspection including statistical analysis, measurement systems analysis, Gage R&R studies, and inspection procedures. Collaborate with Validation and Reliability teams and drive test planning, test scenarios/standards and test reporting to achieve product quality goals. Perform risk assessment and drive risk mitigation in STOP-SHIP, OK2SHIP, LINE DOWN situations. Lead risk/hazard identifications relative to new product design, processes, suppliers and applications (NUDD). Expert in driving DFMEA with cross-functional teams. Lead launch-to-market quality activities like Early Field Failure Analysis (EFFA). Communicate effectively across dynamic cross-functional teams to achieve quality goals and mitigate customer risk. Visit customer sites as needed to provide onsite troubleshooting for product quality issues. Willing to travel up to 25% of the time. Collaborate with internal and external stakeholders to promote a culture of quality across the organization. Adopt an autonomous, accountable work style and manage time effectively. Qualifications
Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial, Quality or similar) 5+ years of quality experience with measurable improvements; preferably in consumer electronics Knowledge of configuration management and product release to market processes Certified Six Sigma Green Belt (CSSGB) or equivalent process improvement knowledge Knowledge and experience using IPC 610A standards Proficiency in MS Excel, Word, Project, PowerPoint, Minitab, JMP; other statistical software considered Ability to read and interpret engineering drawings, product specifications, procedures and standards Excellent written and verbal communication and technical report writing skills Benefits
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Fitness programs Emotional and mental wellness support Snacks in the office Note: Benefits listed herein may vary depending on employment type and location. Don’t meet every requirement? At Axon, we Aim Far. We think big with a long-term view to reinvent the world to be a safer, better place. We’re committed to building diverse teams. We encourage you to apply if you’re excited about this role and our mission. Axon is an equal opportunity employer that promotes justice, equity, diversity and inclusion. If you require accommodation during the application process, please email recruitingops@axon.com. This email address is for accommodation requests only. This job description is not exhaustive and may change at any time.
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