Cogir Senior Living
Overview
Community Relations Director
at Cogir Senior Living, based in Scottsdale, Arizona. Cogir Senior Living oversees a network of senior living communities across 11 states, and is dedicated to growth, exceptional resident care, and a supportive, growth-focused environment for our team. What We Offer
Compensation includes a base salary and a generous, accelerating commission structure. Health, Dental, Vision, and Life Insurance. 401K with company match. Paid Vacation, Holidays, and Sick Leave. Employee Assistance Program. Generous Employee Referral Program and more. Position Summary
The Community Relations Director (Sales and Marketing Director) will manage all community outreach to maintain and exceed occupancy goals through strategic and long-term planning. This includes identifying and building relationships with appropriate professional and non-paid referral sources, generating qualified leads, conducting community tours, and driving revenue growth. In this role, you will provide customer satisfaction by addressing daily inquiries from tenants, families, and prospective residents and conducting scheduled and walk-in tours. You will collaborate with the regional sales team to develop and implement marketing strategies to achieve the community\'s occupancy goals. Key Responsibilities
Develop and implement all sales and marketing strategies and tactics for the community, consistent with the company\'s objectives. Design, implement, and facilitate the community\'s annual marketing plan with input and support from the Executive Director, corporate marketing, and operations teams. Develop and manage the lead base, responding to telephone inquiries remotely and in real time. Maintain and/or improve community occupancy level and revenue production according to business and marketing plans. Conduct walk-in and scheduled tours with prospective residents or interested parties. Provide sales activity reports with documented lead status, closing needs, and next steps. Follow up with all potential residents, referral sources, or interested parties. Maintain the community\'s Customer Relationship Management software (Yardi) accurately and promptly. Supervise, direct, and motivate all sales team members. Maintain high resident satisfaction by establishing relationships between residents, department heads, and staff. Understand the community\'s care regulations to ensure proper placement and education for prospects. Participate in and represent the community in outreach events, networking meetings, trade shows, and other community functions. Monitor and maintain promotional item inventory; assess print advertising needs. Manage social media accounts. Carefully manage the marketing budget and provide input and accurate pricing information for ads, directories, social media advertising, event costs, association memberships, and all marketing and sales-related costs. Requirements
Candidate Qualifications
Education
A High School diploma is required. A bachelor\'s degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education. Experience, Competencies, And Skills
At least 3-5 years of experience in relational sales, preferably in assisted living and/or independent living, hospitality, or healthcare settings. A positive team player mentality and passion for serving seniors. A proven track record in achieving and exceeding sales goals. Ability to manage time effectively, high initiative, and good judgment. Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed. Professional ethics with a positive attitude, exceptional verbal and written communication skills, and the ability to motivate others and work within a team environment. Proficient in Microsoft Excel, Word, Outlook, and CRM software. A valid driver\’s license. Salary
$90,000 annually Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Nursing Homes and Residential Care Facilities
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Community Relations Director
at Cogir Senior Living, based in Scottsdale, Arizona. Cogir Senior Living oversees a network of senior living communities across 11 states, and is dedicated to growth, exceptional resident care, and a supportive, growth-focused environment for our team. What We Offer
Compensation includes a base salary and a generous, accelerating commission structure. Health, Dental, Vision, and Life Insurance. 401K with company match. Paid Vacation, Holidays, and Sick Leave. Employee Assistance Program. Generous Employee Referral Program and more. Position Summary
The Community Relations Director (Sales and Marketing Director) will manage all community outreach to maintain and exceed occupancy goals through strategic and long-term planning. This includes identifying and building relationships with appropriate professional and non-paid referral sources, generating qualified leads, conducting community tours, and driving revenue growth. In this role, you will provide customer satisfaction by addressing daily inquiries from tenants, families, and prospective residents and conducting scheduled and walk-in tours. You will collaborate with the regional sales team to develop and implement marketing strategies to achieve the community\'s occupancy goals. Key Responsibilities
Develop and implement all sales and marketing strategies and tactics for the community, consistent with the company\'s objectives. Design, implement, and facilitate the community\'s annual marketing plan with input and support from the Executive Director, corporate marketing, and operations teams. Develop and manage the lead base, responding to telephone inquiries remotely and in real time. Maintain and/or improve community occupancy level and revenue production according to business and marketing plans. Conduct walk-in and scheduled tours with prospective residents or interested parties. Provide sales activity reports with documented lead status, closing needs, and next steps. Follow up with all potential residents, referral sources, or interested parties. Maintain the community\'s Customer Relationship Management software (Yardi) accurately and promptly. Supervise, direct, and motivate all sales team members. Maintain high resident satisfaction by establishing relationships between residents, department heads, and staff. Understand the community\'s care regulations to ensure proper placement and education for prospects. Participate in and represent the community in outreach events, networking meetings, trade shows, and other community functions. Monitor and maintain promotional item inventory; assess print advertising needs. Manage social media accounts. Carefully manage the marketing budget and provide input and accurate pricing information for ads, directories, social media advertising, event costs, association memberships, and all marketing and sales-related costs. Requirements
Candidate Qualifications
Education
A High School diploma is required. A bachelor\'s degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education. Experience, Competencies, And Skills
At least 3-5 years of experience in relational sales, preferably in assisted living and/or independent living, hospitality, or healthcare settings. A positive team player mentality and passion for serving seniors. A proven track record in achieving and exceeding sales goals. Ability to manage time effectively, high initiative, and good judgment. Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed. Professional ethics with a positive attitude, exceptional verbal and written communication skills, and the ability to motivate others and work within a team environment. Proficient in Microsoft Excel, Word, Outlook, and CRM software. A valid driver\’s license. Salary
$90,000 annually Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Nursing Homes and Residential Care Facilities
#J-18808-Ljbffr