Northmarq
Senior Manager - Commercial Loan Servicing
Northmarq, Minneapolis, Minnesota, United States, 55400
Senior Manager - Commercial Loan Servicing
Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. This position provides strategic and operational leadership for a Transactions Underwriting Team within the Servicing Portfolio & Asset Management department. The Senior Manager is responsible for hiring, developing, and leading a team that will process complex multifamily real estate transactions, ensuring risk is appropriately assessed, and supporting the firm’s lending decisions. The role also shapes and delivers operational strategies, drives performance, and aligns team goals with company objectives. A strong industry presence and active participation in external events and networks are expected. As Northmarq evolves, additional responsibilities may be added to support company growth and scalability. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate.
This position recognizes a flexible work environment and is available for an immediate start.
Responsibilities
Organization & Strategic Execution
Collaborate with leadership to develop and execute strategic initiatives aligned with company and servicing goals.
Represent Portfolio & Asset Management in cross-functional projects and industry events.
Monitor key metrics and operational benchmarks to ensure effective execution and continuous improvement.
Identify opportunities to improve processes, systems, and outcomes to strengthen the client and employee experience.
Support the Director of Portfolio & Asset Management with departmental planning, communications, and strategic efforts.
Team & People Leadership
Oversee the preparation and review of detailed assumption/transfer of ownership underwriting packages, including financial modeling, market analysis, sponsor analysis, and risk assessment.
Ensure underwriting standards are consistently applied and updated in line with both internal and GSE requirements.
Collaborate with originators, underwriting, legal, and asset management teams to resolve complex issues.
Present underwriting findings and recommendations to senior management and credit committees.
Drive process improvements and implement best practices to enhance efficiency and accuracy in underwriting workflows.
Stay current on multifamily market trends and regulatory developments impacting commercial real estate.
Promote a culture of accountability, empowerment, and continuous learning.
Lead succession planning efforts and ensure teams are positioned to support scale and growth.
Participate in and lead performance reviews, development planning, and team-wide communication efforts.
Operational Excellence & Industry Presence
Actively engage with industry groups, peers, and clients to stay informed on trends and represent company interests.
Maintain deep knowledge of commercial loan servicing, industry best practices, and client expectations.
Serve as an internal advisor on operational risk mitigation, client service standards, and systems performance.
Collaborate with internal partners and external stakeholders to enhance the overall servicing platform.
Contribute to procedural development and strategic planning initiatives to increase efficiency and clarity.
Qualifications
Bachelor’s degree in finance, real estate, economics or a related field (MBA is a plus).
10+ years of leadership experience in commercial real estate servicing, asset management, underwriting, or equivalent function.
Strong knowledge of real estate finance, valuation methodologies, and capital markets.
Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
Proven ability to manage multiple priorities in a fast-paced environment.
Demonstrated leadership in guiding teams through strategic initiatives and change.
Ability to drive cross-functional collaboration and develop high-performing teams.
Recognized for executive presence, strategic problem-solving, and delivering results through others.
Occasional overnight travel required
Attendance at company-related events or outings
Compensation & Benefits Northmarq offers a highly competitive benefits package including medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!
Northmarq carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for the Senior Manager - Commercial Loan Servicing position is $118,000.00 annually or $56.76 per hour to $160,000.00 annually or $76.92 per hour. This range is a good faith estimate and the actual compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
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This position recognizes a flexible work environment and is available for an immediate start.
Responsibilities
Organization & Strategic Execution
Collaborate with leadership to develop and execute strategic initiatives aligned with company and servicing goals.
Represent Portfolio & Asset Management in cross-functional projects and industry events.
Monitor key metrics and operational benchmarks to ensure effective execution and continuous improvement.
Identify opportunities to improve processes, systems, and outcomes to strengthen the client and employee experience.
Support the Director of Portfolio & Asset Management with departmental planning, communications, and strategic efforts.
Team & People Leadership
Oversee the preparation and review of detailed assumption/transfer of ownership underwriting packages, including financial modeling, market analysis, sponsor analysis, and risk assessment.
Ensure underwriting standards are consistently applied and updated in line with both internal and GSE requirements.
Collaborate with originators, underwriting, legal, and asset management teams to resolve complex issues.
Present underwriting findings and recommendations to senior management and credit committees.
Drive process improvements and implement best practices to enhance efficiency and accuracy in underwriting workflows.
Stay current on multifamily market trends and regulatory developments impacting commercial real estate.
Promote a culture of accountability, empowerment, and continuous learning.
Lead succession planning efforts and ensure teams are positioned to support scale and growth.
Participate in and lead performance reviews, development planning, and team-wide communication efforts.
Operational Excellence & Industry Presence
Actively engage with industry groups, peers, and clients to stay informed on trends and represent company interests.
Maintain deep knowledge of commercial loan servicing, industry best practices, and client expectations.
Serve as an internal advisor on operational risk mitigation, client service standards, and systems performance.
Collaborate with internal partners and external stakeholders to enhance the overall servicing platform.
Contribute to procedural development and strategic planning initiatives to increase efficiency and clarity.
Qualifications
Bachelor’s degree in finance, real estate, economics or a related field (MBA is a plus).
10+ years of leadership experience in commercial real estate servicing, asset management, underwriting, or equivalent function.
Strong knowledge of real estate finance, valuation methodologies, and capital markets.
Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
Proven ability to manage multiple priorities in a fast-paced environment.
Demonstrated leadership in guiding teams through strategic initiatives and change.
Ability to drive cross-functional collaboration and develop high-performing teams.
Recognized for executive presence, strategic problem-solving, and delivering results through others.
Occasional overnight travel required
Attendance at company-related events or outings
Compensation & Benefits Northmarq offers a highly competitive benefits package including medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!
Northmarq carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for the Senior Manager - Commercial Loan Servicing position is $118,000.00 annually or $56.76 per hour to $160,000.00 annually or $76.92 per hour. This range is a good faith estimate and the actual compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
#J-18808-Ljbffr