Enterprise
Overview
Start your career with Enterprise! We are hiring immediately for a
Customer Experience Representative
at the Williston Basin International Airport. The National/Brand of Enterprise Mobility offers opportunities focused on quality, customer satisfaction, and employee development. This is a full-time role with National/Enterprise Mobility; we are a multi-billion-dollar industry leader that is rapidly expanding. The position focuses on delivering a superior, friendly, and efficient rental and service experience for customers. This is a full-time position working 40 hours per week. Location: Williston Basin International Airport (XWA), 1412 Jensen Lane, Williston, ND 58801. We Offer
Competitive Compensation - This position has a starting wage of $20 / hour plus bonus/commission opportunities (potential for $12,000 in annual bonuses and commission). Paid time off Employee rental car discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development The Available Schedule Is
Monday - Friday 4pm - 12am Responsibilities
We are hiring now for immediate openings. Responsibilities include: Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use company-approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify management of any known customer problems Notify management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on-the-job training and development opportunities and any company-sponsored classroom training Perform miscellaneous and backup duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications
High School Diploma or G.E.D. required Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI) Must be at least 18 years old Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Travel Arrangements
#J-18808-Ljbffr
Start your career with Enterprise! We are hiring immediately for a
Customer Experience Representative
at the Williston Basin International Airport. The National/Brand of Enterprise Mobility offers opportunities focused on quality, customer satisfaction, and employee development. This is a full-time role with National/Enterprise Mobility; we are a multi-billion-dollar industry leader that is rapidly expanding. The position focuses on delivering a superior, friendly, and efficient rental and service experience for customers. This is a full-time position working 40 hours per week. Location: Williston Basin International Airport (XWA), 1412 Jensen Lane, Williston, ND 58801. We Offer
Competitive Compensation - This position has a starting wage of $20 / hour plus bonus/commission opportunities (potential for $12,000 in annual bonuses and commission). Paid time off Employee rental car discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development The Available Schedule Is
Monday - Friday 4pm - 12am Responsibilities
We are hiring now for immediate openings. Responsibilities include: Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use company-approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify management of any known customer problems Notify management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on-the-job training and development opportunities and any company-sponsored classroom training Perform miscellaneous and backup duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications
High School Diploma or G.E.D. required Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI) Must be at least 18 years old Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Travel Arrangements
#J-18808-Ljbffr