IBM
Overview
Join to apply for the
Billing Platform Engineering Manager
role at
IBM .
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your Role And Responsibilities The HashiCorp Cloud Platform team is the backbone of product delivery for HashiCorp Engineering. HCP is a customer-facing product that provides a unified experience for HashiCorp products being offered as cloud services.
The Billing team builds a robust, compliant, and efficient HashiCorp billing system, emphasizing architectural excellence, precise metering, transparent and comprehensive reporting to drive customer satisfaction and business success. As a high-impact, high-visibility, fully remote team, we are guided by the Tao of HashiCorp principles in our product development and collaboration. We closely collaborate with various cloud partners across the company, steadfastly adhering to our core values.
As a manager of this team, you will be responsible for leading delivery on strategic and business critical initiatives. You will partner with senior leadership and cross functional partners, in product management and design, in driving the right outcomes for the business. You will lead talented engineers with both frontend and backend expertise whose growth you will be responsible for.
What You’ll Do
Partner to lead the HCP Billing Platform. Lead the engineering team that builds and maintains the Billing platform, including integrations with CRM tools (e.g., Salesforce) and financial systems.
Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently.
Take ownership for the overall delivery of your team and establish feedback loops that facilitate continuous improvement
Develop and execute project plans, balancing multiple priorities and ensuring timely delivery of high-quality solutions
Navigate uncertainty by making data-driven decisions and providing clear direction to the team
Collaborate with Sales and Finance team partners to build seamless system integrations
Collaborate with product management to align on product strategy and translate that to engineering roadmap
Collaborate with design partners to build products with delightful and valuable user experiences
Plan, estimate, prioritize and delegate assignments to direct reports
Invest in the individuals in the team and build a healthy culture fostering collaboration and honing one’s craft
Take a pragmatic approach to solving business problems and balancing them with the career aspirations of the team
Translate vision to execution for key initiatives in partnership with senior leadership
Engage on topics such as performance, security, compliance and user interactions in complex systems
Play a mix of roles, including management and mentoring, hiring, long term planning, product management partnership, and technical contribution and guidance
This job can be performed from anywhere in the US
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
8+ years of software engineering experience
2+ years in a formal people management role
Have worked as an engineer on SaaS offerings with modern Operational Readiness practices
Have led teams building SaaS offerings for enterprise customers
Have expertise in one or more of the major public clouds: AWS, Azure, GCP
Demonstrated ability to collaborate with Product and Design
Developed engineering talent through career growth and performance management including senior engineers
Have navigated cross-org relationships and have experience managing change
Been a keen student of the art of leadership and management
Preferred Technical And Professional Experience
Have operated high scale SaaS offerings with a microservice architecture written in Golang
Have built products for technical users
Have experience with infrastructure-as-a-service
Are familiar with usage based billing services
Are familiar with integration with sales and financial systems (Salesforce, NetSuite and Stripe)
Have engaged with senior leadership to define strategy and help drive clarity
Demonstrated ability to collaborate cross functionally in remote, globally distributed team
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Billing Platform Engineering Manager
role at
IBM .
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your Role And Responsibilities The HashiCorp Cloud Platform team is the backbone of product delivery for HashiCorp Engineering. HCP is a customer-facing product that provides a unified experience for HashiCorp products being offered as cloud services.
The Billing team builds a robust, compliant, and efficient HashiCorp billing system, emphasizing architectural excellence, precise metering, transparent and comprehensive reporting to drive customer satisfaction and business success. As a high-impact, high-visibility, fully remote team, we are guided by the Tao of HashiCorp principles in our product development and collaboration. We closely collaborate with various cloud partners across the company, steadfastly adhering to our core values.
As a manager of this team, you will be responsible for leading delivery on strategic and business critical initiatives. You will partner with senior leadership and cross functional partners, in product management and design, in driving the right outcomes for the business. You will lead talented engineers with both frontend and backend expertise whose growth you will be responsible for.
What You’ll Do
Partner to lead the HCP Billing Platform. Lead the engineering team that builds and maintains the Billing platform, including integrations with CRM tools (e.g., Salesforce) and financial systems.
Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently.
Take ownership for the overall delivery of your team and establish feedback loops that facilitate continuous improvement
Develop and execute project plans, balancing multiple priorities and ensuring timely delivery of high-quality solutions
Navigate uncertainty by making data-driven decisions and providing clear direction to the team
Collaborate with Sales and Finance team partners to build seamless system integrations
Collaborate with product management to align on product strategy and translate that to engineering roadmap
Collaborate with design partners to build products with delightful and valuable user experiences
Plan, estimate, prioritize and delegate assignments to direct reports
Invest in the individuals in the team and build a healthy culture fostering collaboration and honing one’s craft
Take a pragmatic approach to solving business problems and balancing them with the career aspirations of the team
Translate vision to execution for key initiatives in partnership with senior leadership
Engage on topics such as performance, security, compliance and user interactions in complex systems
Play a mix of roles, including management and mentoring, hiring, long term planning, product management partnership, and technical contribution and guidance
This job can be performed from anywhere in the US
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
8+ years of software engineering experience
2+ years in a formal people management role
Have worked as an engineer on SaaS offerings with modern Operational Readiness practices
Have led teams building SaaS offerings for enterprise customers
Have expertise in one or more of the major public clouds: AWS, Azure, GCP
Demonstrated ability to collaborate with Product and Design
Developed engineering talent through career growth and performance management including senior engineers
Have navigated cross-org relationships and have experience managing change
Been a keen student of the art of leadership and management
Preferred Technical And Professional Experience
Have operated high scale SaaS offerings with a microservice architecture written in Golang
Have built products for technical users
Have experience with infrastructure-as-a-service
Are familiar with usage based billing services
Are familiar with integration with sales and financial systems (Salesforce, NetSuite and Stripe)
Have engaged with senior leadership to define strategy and help drive clarity
Demonstrated ability to collaborate cross functionally in remote, globally distributed team
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr