Crossfill
Overview
Head of Operations – AI Search Optimization Startup (GEO)
Location:
Mountain View, CA
Stage:
Seed (Pre-Series A)
Industry:
AI, Search Optimization, SaaS
Reports To:
CEO
Compensation:
Competitive salary + equity
About Crossfill Crossfill is building the future of
AI-powered search optimization (GEO) , helping companies maximize their exposure on LLMs. Using a proprietary combination of retrieval-augmented generation (RAG), LLM fine-tuning, and vector database optimization, we're tackling one of the hardest problems in AI: influencing the answer-engines responses.
Backed by top-tier investors and technical advisors, we’re assembling a team of builders, engineers, and operators to push the boundaries of AI search optimization.
The Role As Head of Operations, you’ll serve as the operational backbone of Crossfill, turning early product-market momentum into repeatable, scalable systems. You’ll work alongside the CEO and founding team to lead company-wide operations, grow the team, and translate vision into execution. You’ll need to be both strategic and deeply execution-focused—comfortable wearing multiple hats in a fast-moving, technical environment.
What You’ll Do
Operational Leadership:
Design and execute core business operations across product delivery, client delivery, organizational processes and growth, and internal tooling.
Product & Engineering Coordination:
Partner with CTO and engineering teams to scope and manage technical projects, ensuring smooth coordination between R&D, product, and client delivery.
Team Scaling:
Build hiring pipelines, implement performance and onboarding frameworks, and own team-wide processes as we grow from under 20 to 100+.
Customer Success & Implementation:
Support our Client Success group to ensure timely, high-quality delivery of AI solutions to early enterprise customers; optimize and automate processes.
Strategic Planning & KPI Management:
Own company-level OKRs, build dashboards, track ops KPIs, and ensure tight alignment between vision and execution.
Chief of Staff:
Support CEO in translating vision into best-in-class operation.
Who You Are
5-10 years of experience in a mix of
consulting (e.g., McKinsey, BCG, Bain)
and
startup operations
(ideally in deep tech, AI, or SaaS).
Proven operator with
experience managing complex technical projects
and coordinating product/engineering teams.
Familiar with
AI/ML terminology , technical workflows, and tools like vector databases, RAG systems, or API-driven architectures.
Systems thinker who thrives in ambiguity—you can build processes from scratch, not just manage them.
Strong communicator and cross-functional collaborator; comfortable working directly with founders, engineers, and clients.
Comfortable in early-stage, high-velocity environments.
Bonus: Prior experience with B2B SaaS, enterprise GTM, or AI infrastructure.
Why Join Crossfill
Shape the operational foundations of a venture-backed AI company tackling one of tech’s most critical challenges.
Work with a world-class technical team and visionary founders.
Competitive compensation and
equity .
High ownership and low bureaucracy.
Backed by Ulu Ventures, Garuda Ventures, and Zelda Ventures.
Job Details
Seniority level: Executive
Employment type: Full-time
Job function: Management
Industries: Technology, Information and Internet
#J-18808-Ljbffr
Location:
Mountain View, CA
Stage:
Seed (Pre-Series A)
Industry:
AI, Search Optimization, SaaS
Reports To:
CEO
Compensation:
Competitive salary + equity
About Crossfill Crossfill is building the future of
AI-powered search optimization (GEO) , helping companies maximize their exposure on LLMs. Using a proprietary combination of retrieval-augmented generation (RAG), LLM fine-tuning, and vector database optimization, we're tackling one of the hardest problems in AI: influencing the answer-engines responses.
Backed by top-tier investors and technical advisors, we’re assembling a team of builders, engineers, and operators to push the boundaries of AI search optimization.
The Role As Head of Operations, you’ll serve as the operational backbone of Crossfill, turning early product-market momentum into repeatable, scalable systems. You’ll work alongside the CEO and founding team to lead company-wide operations, grow the team, and translate vision into execution. You’ll need to be both strategic and deeply execution-focused—comfortable wearing multiple hats in a fast-moving, technical environment.
What You’ll Do
Operational Leadership:
Design and execute core business operations across product delivery, client delivery, organizational processes and growth, and internal tooling.
Product & Engineering Coordination:
Partner with CTO and engineering teams to scope and manage technical projects, ensuring smooth coordination between R&D, product, and client delivery.
Team Scaling:
Build hiring pipelines, implement performance and onboarding frameworks, and own team-wide processes as we grow from under 20 to 100+.
Customer Success & Implementation:
Support our Client Success group to ensure timely, high-quality delivery of AI solutions to early enterprise customers; optimize and automate processes.
Strategic Planning & KPI Management:
Own company-level OKRs, build dashboards, track ops KPIs, and ensure tight alignment between vision and execution.
Chief of Staff:
Support CEO in translating vision into best-in-class operation.
Who You Are
5-10 years of experience in a mix of
consulting (e.g., McKinsey, BCG, Bain)
and
startup operations
(ideally in deep tech, AI, or SaaS).
Proven operator with
experience managing complex technical projects
and coordinating product/engineering teams.
Familiar with
AI/ML terminology , technical workflows, and tools like vector databases, RAG systems, or API-driven architectures.
Systems thinker who thrives in ambiguity—you can build processes from scratch, not just manage them.
Strong communicator and cross-functional collaborator; comfortable working directly with founders, engineers, and clients.
Comfortable in early-stage, high-velocity environments.
Bonus: Prior experience with B2B SaaS, enterprise GTM, or AI infrastructure.
Why Join Crossfill
Shape the operational foundations of a venture-backed AI company tackling one of tech’s most critical challenges.
Work with a world-class technical team and visionary founders.
Competitive compensation and
equity .
High ownership and low bureaucracy.
Backed by Ulu Ventures, Garuda Ventures, and Zelda Ventures.
Job Details
Seniority level: Executive
Employment type: Full-time
Job function: Management
Industries: Technology, Information and Internet
#J-18808-Ljbffr