Salesforce
Sr. Director of Product, Performance & Reliability- Slack
Salesforce, San Francisco, California, United States, 94199
Sr. Director of Product, Performance & Reliability - Slack
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About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About The Role We're seeking an exceptional Senior Director of Product to lead our performance and reliability initiatives, driving product excellence at scale. This strategic leadership role will be ensure our platform delivers world-class performance and maintaining the highest standards of reliability that our customers depend on.
What You'll Do
Bring strategic leadership to performance across desktop and mobile apps.
Identify critical user flows, metrics, and codepaths to improve performance across desktop and mobile apps.
Build programs and tooling to make performance a core consideration across Slack product, engineering, and design.
Define and execute the long-term product strategy for performance optimization and system reliability.
Partner closely with product, engineering, and design leadership across Slack to ensure performance is a core consideration across teams.
Establish performance benchmarks and reliability metrics that become company-wide standards.
What We're Looking For Experience
8+ years of product management experience, 2+ years experience in senior leadership roles.
Deep expertise in performance optimization, system reliability, and infrastructure products.
Proven track record of scaling products that serve millions of users.
Experience with SaaS platforms, enterprise software, or high-scale consumer applications.
Technical chops
Strong understanding of system architecture, performance monitoring, and reliability engineering.
Familiarity with modern observability tools and practices.
Ability to work closely with engineering teams on complex technical challenges.
Data-driven approach to product decisions with strong analytical skills.
Leadership & Communication
Exceptional ability to influence and align cross-functional teams.
Track record of driving cross-company programs leading to meaningful organizational and technical transformation.
Outstanding written and verbal communication skills.
Experience presenting to both C-level executives and technical audiences.
Why Join Us
Lead product initiatives that directly impact millions of users.
Work with cutting-edge technology and world-class engineering teams.
Shape the future of performance and reliability in a rapidly growing company.
Competitive compensation package including equity.
Comprehensive benefits and professional development opportunities.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800.
For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.
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About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About The Role We're seeking an exceptional Senior Director of Product to lead our performance and reliability initiatives, driving product excellence at scale. This strategic leadership role will be ensure our platform delivers world-class performance and maintaining the highest standards of reliability that our customers depend on.
What You'll Do
Bring strategic leadership to performance across desktop and mobile apps.
Identify critical user flows, metrics, and codepaths to improve performance across desktop and mobile apps.
Build programs and tooling to make performance a core consideration across Slack product, engineering, and design.
Define and execute the long-term product strategy for performance optimization and system reliability.
Partner closely with product, engineering, and design leadership across Slack to ensure performance is a core consideration across teams.
Establish performance benchmarks and reliability metrics that become company-wide standards.
What We're Looking For Experience
8+ years of product management experience, 2+ years experience in senior leadership roles.
Deep expertise in performance optimization, system reliability, and infrastructure products.
Proven track record of scaling products that serve millions of users.
Experience with SaaS platforms, enterprise software, or high-scale consumer applications.
Technical chops
Strong understanding of system architecture, performance monitoring, and reliability engineering.
Familiarity with modern observability tools and practices.
Ability to work closely with engineering teams on complex technical challenges.
Data-driven approach to product decisions with strong analytical skills.
Leadership & Communication
Exceptional ability to influence and align cross-functional teams.
Track record of driving cross-company programs leading to meaningful organizational and technical transformation.
Outstanding written and verbal communication skills.
Experience presenting to both C-level executives and technical audiences.
Why Join Us
Lead product initiatives that directly impact millions of users.
Work with cutting-edge technology and world-class engineering teams.
Shape the future of performance and reliability in a rapidly growing company.
Competitive compensation package including equity.
Comprehensive benefits and professional development opportunities.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800.
For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.
#J-18808-Ljbffr