Quick Quack Car Wash
General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!
Quick Quack Car Wash, Surprise, Arizona, United States, 85379
General Manager, Quick Quack Car Wash
Earn Up To $100,000 a year!
This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility and most importantly, changing lives for the better. The mission statement at Quick Quack Car Wash is 'we change lives for the better' and we are looking for smart, kind and driven people who will get to know their team and help them achieve their personal and professional goals. Our people personify our company values of smart, kind and driven and do things the QQ way: Fast, clean, loved… everywhere!
Responsibilities
Grows top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
Hires and retains a great team of smart, kind, and driven people.
Invests time to help each member of their team achieve their personal and professional goals.
Provides regular feedback regarding performance, offering opportunities to improve skills.
Continually grows leadership skills and effectiveness.
Ensures customer service excellence and a high-quality customer experience; oversees location operations to maximize sales.
Maintains a clean and safe environment for team and guests; collaborates with maintenance experts to maintain soap and equipment.
Loves working outdoors with the team, teaching, coaching, and inspiring teammates.
Delivers positive customer experiences that are worth talking about; handles customer inquiries and complaints as needed.
Ensures compliance with policies and procedures through regular meetings and training; manages disciplinary actions per policy.
Trains and develops team members in service, cashiering, and safety.
Oversees productivity, breaks, and daily scheduling for all team members.
Monitors location financial performance and contributes toward reaching financial goals; handles daily cash deposits.
Orders, stocks, and maintains merchandise and inventory; manages vehicle damage claims with urgency.
Keeps location clean and well maintained and delegates housekeeping and maintenance tasks as needed.
Assists customers in locating products, resolving complaints, and directing to other departments as necessary; uses membership approach with new customers.
Performs other duties as assigned.
Qualifications And Requirements
Strong leadership and communication skills.
Track record of developing team members and leaders.
Self-motivated, results-driven leader.
Experience driving results (revenue, EBITDA, etc.).
Excellent customer service skills.
Experience leading a membership model (preferred).
Experience managing a preventative maintenance program or similar (preferred).
Must be able to read, count, and write accurately.
Must be able to work various hours, weekends, and holidays.
Must be able to smile and maintain a clean appearance per dress and grooming standards.
2+ years of responsibility for results of a high-performing store/location/company.
Hiring and training the right team members; mentoring team members.
Managing costs/expenses/scheduling.
Ensure product and location represent company standards on site at all times (brand, cleanliness, product quality).
Responsible for Profit and Loss statements.
Retail experience preferred.
High school diploma or equivalent; college degree preferred.
Prolonged standing; ability to operate a cash register.
Must have a valid driver’s license.
Work Environment And Physical Demands Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.
Equal Employment Opportunity Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
#J-18808-Ljbffr
This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility and most importantly, changing lives for the better. The mission statement at Quick Quack Car Wash is 'we change lives for the better' and we are looking for smart, kind and driven people who will get to know their team and help them achieve their personal and professional goals. Our people personify our company values of smart, kind and driven and do things the QQ way: Fast, clean, loved… everywhere!
Responsibilities
Grows top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
Hires and retains a great team of smart, kind, and driven people.
Invests time to help each member of their team achieve their personal and professional goals.
Provides regular feedback regarding performance, offering opportunities to improve skills.
Continually grows leadership skills and effectiveness.
Ensures customer service excellence and a high-quality customer experience; oversees location operations to maximize sales.
Maintains a clean and safe environment for team and guests; collaborates with maintenance experts to maintain soap and equipment.
Loves working outdoors with the team, teaching, coaching, and inspiring teammates.
Delivers positive customer experiences that are worth talking about; handles customer inquiries and complaints as needed.
Ensures compliance with policies and procedures through regular meetings and training; manages disciplinary actions per policy.
Trains and develops team members in service, cashiering, and safety.
Oversees productivity, breaks, and daily scheduling for all team members.
Monitors location financial performance and contributes toward reaching financial goals; handles daily cash deposits.
Orders, stocks, and maintains merchandise and inventory; manages vehicle damage claims with urgency.
Keeps location clean and well maintained and delegates housekeeping and maintenance tasks as needed.
Assists customers in locating products, resolving complaints, and directing to other departments as necessary; uses membership approach with new customers.
Performs other duties as assigned.
Qualifications And Requirements
Strong leadership and communication skills.
Track record of developing team members and leaders.
Self-motivated, results-driven leader.
Experience driving results (revenue, EBITDA, etc.).
Excellent customer service skills.
Experience leading a membership model (preferred).
Experience managing a preventative maintenance program or similar (preferred).
Must be able to read, count, and write accurately.
Must be able to work various hours, weekends, and holidays.
Must be able to smile and maintain a clean appearance per dress and grooming standards.
2+ years of responsibility for results of a high-performing store/location/company.
Hiring and training the right team members; mentoring team members.
Managing costs/expenses/scheduling.
Ensure product and location represent company standards on site at all times (brand, cleanliness, product quality).
Responsible for Profit and Loss statements.
Retail experience preferred.
High school diploma or equivalent; college degree preferred.
Prolonged standing; ability to operate a cash register.
Must have a valid driver’s license.
Work Environment And Physical Demands Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.
Equal Employment Opportunity Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
#J-18808-Ljbffr