Quest Diagnostics
Director, Quality Management Systems Technology
Quest Diagnostics, Secaucus, New Jersey, us, 07094
Overview
Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.
Director, Quality Management Systems Technology
at
Quest Diagnostics
is a role based in Secaucus, NJ and may be hybrid (minimum 3 days/week) out of Quest Corporate headquarters in Secaucus, NJ or near a Quest lab site.
Pay and Benefits Pay Range: $150,000 - $200,000 salary + 20% target AIP.
Salary offers are based on factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
The Role Quest is implementing Quality Management System (QMS) initiatives to address evolving regulatory compliance needs and consolidate all quality management technology solutions. This initiative will involve investing in new technology systems to meet future needs and simplify the existing technology landscape. The QMS initiatives encompass areas including, but not limited to, complaint handling, document control, validation, training, CAPA (corrective and preventive actions), design controls, supplier controls, and production controls. This is a multi-year effort with milestones aligned to support compliance needs, as well as business goals.
To support this effort, the Technology team is seeking a lead who will collaborate with the Quality & Regulatory Affairs, other business functions, technology stakeholders, solution partners, and consultants. This role will be responsible for driving all aspects of technology and solutions, including scope, design, development, testing, validation, deployment, and support for the QMS initiatives.
This position may be based as a hybrid (min 3 days/week) out of Quest Corporate headquarters in Secaucus, NJ or near a Quest lab site.
Responsibilities
Lead technology effort for solution scope, design, development, testing, validation, deployment and support for all QMS initiatives.
Develop and maintain a technology roadmap for QMS initiatives, ensuring alignment with business objectives and regulatory requirements.
Lead the evaluation and selection of technology solutions and vendors, ensuring they meet the specific needs of the QMS initiatives.
Collaborate closely with Quest Business, Quest Technology, Solution Partner(s) and Consultants.
Work with the Quest Business team, including Quality Regulatory and other business functions such as Medical Quality, National Client Services/Customer Solutions, and other National and Regional teams as needed.
Engage with the Quest Technology team, including Architecture, Security, Development, DevSecOps, and Testing.
Collaborate with solution partners, including independent software vendors (ISVs) that deliver products and services to meet Quest's needs.
Seek guidance and advice from consultants who have expertise in Quality & Regulatory compliance to ensure the right solution approach.
Mobilize necessary resources, which may come from both Quest and third-party service companies, to support all aspects of solution definition, implementation, and ongoing support.
Drive consolidation of existing QMS systems into a unified solution to meet ongoing and future needs for efficiency.
Strive for continuous improvement in the delivery life cycle through the use of innovative approaches and technologies.
Communicate complex technical concepts effectively to non-technical stakeholders and senior leadership, ensuring alignment on deliverables and driving accountability.
Stay up to date with industry trends and best practices in QMS technology and provide recommendations for continuous improvement and innovation.
Lead a team of 3 to 5 members.
Estimated 10-15% travel as needed.
Qualifications
8-10 years experience in IT solution development and delivery.
Demonstrated experience in working with customers and business stakeholders to define requirements, design, implement, validate and deploy large scale IT solutions to meet business needs including scalability, performance and availability.
Working experience in formal software development process and tools such as IDEs, Jira, GitHub, Automated Testing etc.
Knowledge of Quality Management Systems, Agile Methodologies.
Application experience with MS Windows, MS Office (Project, Word, PowerPoint, Excel), MS Teams, MS Outlook, and wireless communications/mobile device management.
Working knowledge of SaaS / Cloud Platforms, Lean Six Sigma methodologies.
Knowledge of clinical laboratory operations and associated IT systems such as laboratory information systems.
Bachelor's degree in engineering or equivalent is required; masters degree or MBA is preferred.
Competencies
Business Acumen
Innovation Management
Drive for results
Analytical and conceptual thinking skills
Interpersonal and communication skills
Organizational, time management, and multi-tasking skills
Learning on the Fly
Technical/Functional learning
Customer Focus
Decision Quality
Priority Setting
Problem Solving
About The Team Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
#J-18808-Ljbffr
Director, Quality Management Systems Technology
at
Quest Diagnostics
is a role based in Secaucus, NJ and may be hybrid (minimum 3 days/week) out of Quest Corporate headquarters in Secaucus, NJ or near a Quest lab site.
Pay and Benefits Pay Range: $150,000 - $200,000 salary + 20% target AIP.
Salary offers are based on factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
The Role Quest is implementing Quality Management System (QMS) initiatives to address evolving regulatory compliance needs and consolidate all quality management technology solutions. This initiative will involve investing in new technology systems to meet future needs and simplify the existing technology landscape. The QMS initiatives encompass areas including, but not limited to, complaint handling, document control, validation, training, CAPA (corrective and preventive actions), design controls, supplier controls, and production controls. This is a multi-year effort with milestones aligned to support compliance needs, as well as business goals.
To support this effort, the Technology team is seeking a lead who will collaborate with the Quality & Regulatory Affairs, other business functions, technology stakeholders, solution partners, and consultants. This role will be responsible for driving all aspects of technology and solutions, including scope, design, development, testing, validation, deployment, and support for the QMS initiatives.
This position may be based as a hybrid (min 3 days/week) out of Quest Corporate headquarters in Secaucus, NJ or near a Quest lab site.
Responsibilities
Lead technology effort for solution scope, design, development, testing, validation, deployment and support for all QMS initiatives.
Develop and maintain a technology roadmap for QMS initiatives, ensuring alignment with business objectives and regulatory requirements.
Lead the evaluation and selection of technology solutions and vendors, ensuring they meet the specific needs of the QMS initiatives.
Collaborate closely with Quest Business, Quest Technology, Solution Partner(s) and Consultants.
Work with the Quest Business team, including Quality Regulatory and other business functions such as Medical Quality, National Client Services/Customer Solutions, and other National and Regional teams as needed.
Engage with the Quest Technology team, including Architecture, Security, Development, DevSecOps, and Testing.
Collaborate with solution partners, including independent software vendors (ISVs) that deliver products and services to meet Quest's needs.
Seek guidance and advice from consultants who have expertise in Quality & Regulatory compliance to ensure the right solution approach.
Mobilize necessary resources, which may come from both Quest and third-party service companies, to support all aspects of solution definition, implementation, and ongoing support.
Drive consolidation of existing QMS systems into a unified solution to meet ongoing and future needs for efficiency.
Strive for continuous improvement in the delivery life cycle through the use of innovative approaches and technologies.
Communicate complex technical concepts effectively to non-technical stakeholders and senior leadership, ensuring alignment on deliverables and driving accountability.
Stay up to date with industry trends and best practices in QMS technology and provide recommendations for continuous improvement and innovation.
Lead a team of 3 to 5 members.
Estimated 10-15% travel as needed.
Qualifications
8-10 years experience in IT solution development and delivery.
Demonstrated experience in working with customers and business stakeholders to define requirements, design, implement, validate and deploy large scale IT solutions to meet business needs including scalability, performance and availability.
Working experience in formal software development process and tools such as IDEs, Jira, GitHub, Automated Testing etc.
Knowledge of Quality Management Systems, Agile Methodologies.
Application experience with MS Windows, MS Office (Project, Word, PowerPoint, Excel), MS Teams, MS Outlook, and wireless communications/mobile device management.
Working knowledge of SaaS / Cloud Platforms, Lean Six Sigma methodologies.
Knowledge of clinical laboratory operations and associated IT systems such as laboratory information systems.
Bachelor's degree in engineering or equivalent is required; masters degree or MBA is preferred.
Competencies
Business Acumen
Innovation Management
Drive for results
Analytical and conceptual thinking skills
Interpersonal and communication skills
Organizational, time management, and multi-tasking skills
Learning on the Fly
Technical/Functional learning
Customer Focus
Decision Quality
Priority Setting
Problem Solving
About The Team Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
#J-18808-Ljbffr