AXS
Overview
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events—from concerts and festivals to sports and theater—at iconic venues worldwide. Since our founding in 2011, we’ve pushed the industry forward and continue to lead the evolution of fan experiences today. We’re passionate about improving the fan experience and delivering game‑changing solutions for our clients. We’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and desire to team up with some of the best and brightest in technology and entertainment. The Role
We are looking for a Senior Director, Product Management to lead Top of Funnel experiences, including AXS.com, the mobile app and mobile SDK, and ticket upgrade experiences. In this role, you will define a product strategy for your areas of ownership in line with business goals and partner with your team to ensure smooth execution of a prioritized roadmap. You will collaborate with cross‑functional teams to prioritize features, determine trade‑offs, ensure proper resourcing, and align dependencies. You will assess opportunities through stakeholder interaction and data analysis. The ideal candidate is customer‑obsessed, data‑driven, passionate about delivering best‑in‑class consumer experiences, and skilled at leading and developing high‑performing teams. What You’ll Be Doing
Lead your team in prioritizing, managing and executing the product roadmap for the AXS website, mobile app, mobile SDK, and upgrades, prioritizing features based on business goals, customer insights, and market trends. Partner with leadership across engineering, design, product operations, account management, client services, marketing, and other stakeholders to validate requirements, develop, test, and launch new features. Optimize conversion funnels, personalization, performance, and user engagement to improve fan experiences and business outcomes. Conduct user research and analyze data to drive decision‑making and continuous improvement. Communicate product updates, milestones, and priorities to stakeholders and leadership, showcasing product value. Define KPIs for products within the portfolio, ensuring alignment with business goals and strategic initiatives. Ensure consistency, usability, and compliance with local regulations across all aspects of the website and mobile app. Mentor, coach, and support a high‑performing team, creating opportunities for growth. Skills and Experience We’re Seeking
10+ years of experience in product management, with a focus on consumer‑facing digital products across web and mobile app platforms. 5+ years of experience managing a team of product managers. Strong understanding of web and mobile product development and UX best practices. Experience with conversion optimization, personalization, and user engagement strategies. Excellent communication and presentation skills, with significant experience presenting to executive audiences. Experience in e‑commerce, ticketing, or live entertainment industry is a plus. Compensation and Benefits
Pay Scale:
$181,273 – $247,191 Bonus:
This position is eligible for a bonus under the current bonus plan requirements. Benefits:
We offer a comprehensive benefits package that includes medical, dental and vision insurance, paid holidays, vacation and sick time, company‑paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. What’s in It for You
Extraordinary People
– we’re not kidding! Meaningful Mission
– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Development and Learning
– Opportunities for learning and leveling up through training and education reimbursement. Community & Belonging
– ERGs, volunteer opportunities, and community engagement programs that foster connection, inclusion, and professional growth. About AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan). Headquartered in Downtown Los Angeles, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast‑paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ About AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. We host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events worldwide. We are committed to innovation, artistry, and community, and leverage our venues, franchises, platforms, and sponsorship activations to create memorable moments. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can’t “check every box” in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. AEG reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. Seniority level
Director Employment type
Full-time Job function
Product Management and Marketing Industries
Entertainment Providers
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AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events—from concerts and festivals to sports and theater—at iconic venues worldwide. Since our founding in 2011, we’ve pushed the industry forward and continue to lead the evolution of fan experiences today. We’re passionate about improving the fan experience and delivering game‑changing solutions for our clients. We’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and desire to team up with some of the best and brightest in technology and entertainment. The Role
We are looking for a Senior Director, Product Management to lead Top of Funnel experiences, including AXS.com, the mobile app and mobile SDK, and ticket upgrade experiences. In this role, you will define a product strategy for your areas of ownership in line with business goals and partner with your team to ensure smooth execution of a prioritized roadmap. You will collaborate with cross‑functional teams to prioritize features, determine trade‑offs, ensure proper resourcing, and align dependencies. You will assess opportunities through stakeholder interaction and data analysis. The ideal candidate is customer‑obsessed, data‑driven, passionate about delivering best‑in‑class consumer experiences, and skilled at leading and developing high‑performing teams. What You’ll Be Doing
Lead your team in prioritizing, managing and executing the product roadmap for the AXS website, mobile app, mobile SDK, and upgrades, prioritizing features based on business goals, customer insights, and market trends. Partner with leadership across engineering, design, product operations, account management, client services, marketing, and other stakeholders to validate requirements, develop, test, and launch new features. Optimize conversion funnels, personalization, performance, and user engagement to improve fan experiences and business outcomes. Conduct user research and analyze data to drive decision‑making and continuous improvement. Communicate product updates, milestones, and priorities to stakeholders and leadership, showcasing product value. Define KPIs for products within the portfolio, ensuring alignment with business goals and strategic initiatives. Ensure consistency, usability, and compliance with local regulations across all aspects of the website and mobile app. Mentor, coach, and support a high‑performing team, creating opportunities for growth. Skills and Experience We’re Seeking
10+ years of experience in product management, with a focus on consumer‑facing digital products across web and mobile app platforms. 5+ years of experience managing a team of product managers. Strong understanding of web and mobile product development and UX best practices. Experience with conversion optimization, personalization, and user engagement strategies. Excellent communication and presentation skills, with significant experience presenting to executive audiences. Experience in e‑commerce, ticketing, or live entertainment industry is a plus. Compensation and Benefits
Pay Scale:
$181,273 – $247,191 Bonus:
This position is eligible for a bonus under the current bonus plan requirements. Benefits:
We offer a comprehensive benefits package that includes medical, dental and vision insurance, paid holidays, vacation and sick time, company‑paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. What’s in It for You
Extraordinary People
– we’re not kidding! Meaningful Mission
– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Development and Learning
– Opportunities for learning and leveling up through training and education reimbursement. Community & Belonging
– ERGs, volunteer opportunities, and community engagement programs that foster connection, inclusion, and professional growth. About AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan). Headquartered in Downtown Los Angeles, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast‑paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ About AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. We host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events worldwide. We are committed to innovation, artistry, and community, and leverage our venues, franchises, platforms, and sponsorship activations to create memorable moments. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can’t “check every box” in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. AEG reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. Seniority level
Director Employment type
Full-time Job function
Product Management and Marketing Industries
Entertainment Providers
#J-18808-Ljbffr