Redpanda Data
We are a team of doers, seasoned engineers, hackers and builders, working on the future of streaming data.
Funded by premier investors including GV and Lightspeed, Redpanda is building the streaming data platform for developers. We are evolving streaming beyond the Apache Kafka protocol into a unified engine of record that delivers a categorical reduction in complexity, wicked-fast performance, onboard Wasm transforms, and transparent tiered storage that gives consumers access to both real-time and historical data from a single API.
About the Role
Come and join our rapidly growing Customer Success Engineering team! As a Solutions Architect, you will help us ensure the success of Redpanda prospects and customers. This could range from running workshops with customers to getting them up and running on Redpanda products, and/or helping to architect a full end-to-end data streaming system with Redpanda as the core solution. You Will
Spend time working with our products to build new partners or technology integrations, use cases, and automation capabilities Be prolific in sharing content and best practices both internally and externally Work alongside the Customer Success team to onboard Redpanda to our new customers and work with existing customers to drive their success and excellence Lead product and solutions briefings, run architecture workshops, build proof-of-concepts (POC), run live product demos, and prototype Redpanda integrations Partner with Redpanda product management, engineering, and support teams to solve customer challenges and improve customer experience Identify and address customers key technical objections and develop the strategies to address those blockers to Redpanda adoption You Have
7+ years of prior experience leading presentations, collecting requirements, developing solution architectures, and teaching prospective users or project teams how to use software similar to Redpanda Experience with creating blog content and/or documentation on the production use cases and solutions Outstanding consulting skills, able to easily context switch between internal teams and customers, from code to whiteboard, from support to engineering Experience working with distributed systems such as Kafka, Spark, Hadoop, Cassandra, etc. Good understanding of security technology (TLS, SASL, Kerberos, OAuth, OIDC etc.) Knowledge of different cloud vendors (AWS, GCP and Azure) Passion for working on complex technical problems and have a strong understanding of modern data infrastructures and streaming technologies Strong ability to build relationships with our partners, customers, and open-source users Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience Flexibility to travel to meet customers, attend events or conferences or wherever the work takes you Experience with Kubernetes or Ansible a plus U.S. base salary range for this role is 175000 - 206000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Join Redpanda if you would enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. As set forth in Redpanda Datas Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. Information is used to measure the effectiveness of outreach and recruitment efforts pursuant to VEVRAA. A disabled veteran is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation; or a person who was discharged or released from active duty because of a service-connected disability. A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. A active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Public burden statement: This survey should take about 5 minutes to complete. #J-18808-Ljbffr
Come and join our rapidly growing Customer Success Engineering team! As a Solutions Architect, you will help us ensure the success of Redpanda prospects and customers. This could range from running workshops with customers to getting them up and running on Redpanda products, and/or helping to architect a full end-to-end data streaming system with Redpanda as the core solution. You Will
Spend time working with our products to build new partners or technology integrations, use cases, and automation capabilities Be prolific in sharing content and best practices both internally and externally Work alongside the Customer Success team to onboard Redpanda to our new customers and work with existing customers to drive their success and excellence Lead product and solutions briefings, run architecture workshops, build proof-of-concepts (POC), run live product demos, and prototype Redpanda integrations Partner with Redpanda product management, engineering, and support teams to solve customer challenges and improve customer experience Identify and address customers key technical objections and develop the strategies to address those blockers to Redpanda adoption You Have
7+ years of prior experience leading presentations, collecting requirements, developing solution architectures, and teaching prospective users or project teams how to use software similar to Redpanda Experience with creating blog content and/or documentation on the production use cases and solutions Outstanding consulting skills, able to easily context switch between internal teams and customers, from code to whiteboard, from support to engineering Experience working with distributed systems such as Kafka, Spark, Hadoop, Cassandra, etc. Good understanding of security technology (TLS, SASL, Kerberos, OAuth, OIDC etc.) Knowledge of different cloud vendors (AWS, GCP and Azure) Passion for working on complex technical problems and have a strong understanding of modern data infrastructures and streaming technologies Strong ability to build relationships with our partners, customers, and open-source users Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience Flexibility to travel to meet customers, attend events or conferences or wherever the work takes you Experience with Kubernetes or Ansible a plus U.S. base salary range for this role is 175000 - 206000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Join Redpanda if you would enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. As set forth in Redpanda Datas Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. Information is used to measure the effectiveness of outreach and recruitment efforts pursuant to VEVRAA. A disabled veteran is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation; or a person who was discharged or released from active duty because of a service-connected disability. A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. A active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Public burden statement: This survey should take about 5 minutes to complete. #J-18808-Ljbffr