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Ramp

Risk Operations Specialist | Underwriting

Ramp, San Francisco, California, United States, 94199

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Overview Risk Operations Specialist | Underwriting at Ramp. Join to apply for the Risk Operations Specialist | Underwriting role at Ramp.

Responsibilities

Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products

Build and maintain monitoring dashboards for underwriting outcomes, processes and losses

Partner with product and engineering to build best-in-class risk tooling to increase operations efficiency

Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies

Provide best-in-class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email

Weekend work is required for this role, with the flexibility to choose either Saturday or Sunday each week to support underwriting operations

Have the ability to grow, develop and learn in a fast-paced, start-up environment

What You Need

Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management

Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries

Excellent written and verbal communication skills

Strong background in customer support via email

Investigative and critical thinking skills

BA/BS from an accredited university

Nice-to-Haves

Experience in high growth startups

Experience building complex financial products

Knowledge of SQL or Python

Strong background in customer support via phone

Compensation

For candidates located in NYC or SF, the pay range for this role is $80,800 - $140,700.

For candidates located in all other locations, the pay range for this role is $72,700 - $126,600.

Benefits (for U.S.-based Full-time Employees)

100% medical, dental & vision insurance coverage for you

Partially covered for your dependents

One Medical annual membership

401k (including employer match on contributions made while employed by Ramp)

Flexible PTO

Fertility HRA (up to $5,000 per year)

WFH stipend to support your home office needs

Wellness stipend

Parental Leave

Relocation support to NYC or SF (as needed)

Pet insurance

Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.

Other Notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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