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Campus Apartments

Apartment Manager

Campus Apartments, Washington, District of Columbia, us, 20022

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Overview Campus Apartments

is hiring an

Apartment Manager

for our property located at Howard University. This position is responsible for supporting the day-to-day operations and management of the asset. Prior experience in student housing is preferred.

Responsibilities

Assist with the management and direction of the on-campus student housing community

Assist with hiring and onboarding of all maintenance and housekeeping personnel

Monitor and control payroll and budget activities

Schedule office hours for managers and other professional staff in addition to external vendor partners weekly and weekend duties of assigned areas

Provide support with residence life program components including professional staff training & recruitment, residence hall opening and closing, intersession housing, and summer programs

Encourage student accountability for the Student Code of Conduct and Residence Life policies and procedures

Serve as hearing officer and adjudicate violations of property related policies

Participate in on-call responsibilities and during emergency periods as directed by Campus Apartments

Handle emergencies or problem situations in an efficient, controlled, professional and effective manner to ensure the safety and well-being of residents

Provide guidance and leadership to students, directly and through the supervision of professional staff

Lead assessment efforts within the University Housing department to measure student satisfaction and retention

Assist in addressing questions or concerns from parents, students and various university constituents

Be a positive role model for residents and staff

Establish and maintain positive relationships with the University

Administer Risk Management/Loss Prevention Programs

Conduct crisis prevention and intervention

Maintain policy enforcement and assist in disciplinary issues

Assist the General Manager (GM) to ensure appropriate occupancy rates, evictions, revenue and expenses are maintained

Assist the GM to ensure all contractual duties and obligations are met

Qualifications

Demonstrated experience in community development, crisis response and staff supervision

Ability to establish harmonious working relationships with members of the University community

Experience working with diverse populations and educating students on issues of diversity

Ability to multi-task in a fast-paced, high-traffic environment

Excellent interpersonal, written and oral communication skills

Previous experience in housing/residential life preferred

Master’s Degree in student affairs, higher education administration, education or related field preferred

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Management

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