Logo
Ritual

TikTok Shop Account Manager

Ritual, Los Angeles, California, United States, 90079

Save Job

About RitualRitual is a personal health brand that is raising the bar for daily wellness. Known for our best-selling, clinically backed prenatal, we create science-backed supplements with transparency at their core. We believe women deserve products they can trust, backed by real evidence-not just promises.We started by reinventing the multivitamin with the first visible supply chain of its kind. Today, we're expanding into new categories with the same high standards that built our reputation. Hundreds of thousands trust Ritual, and we're growing fast. Our team of 120+ scientists, creatives, and skeptics is raising the bar for women's health. We're venture-backed, based in sunny Los Angeles, and always looking for people ready to challenge the industry-and do the best work of their careers. About the roleThe TikTok Shop Manager is a commerce-first leader responsible for owning and scaling Ritual's TikTok Shop strategy, creator affiliate ecosystem, and campaign performance to drive revenue, while making sure that created content is compliant to Ritual's brand fit. The TikTok Shop Manager will manage creator recruitment, affiliate incentive programs, live selling activations, and agency execution, while working closely with cross-functional teams (Performance Marketing, Retail, Social) to ensure TikTok Shop delivers incremental growth and measurable ROI.What you'll doStrategy & P&L OwnershipOwn TikTok Shop's commerce strategy, pacing, and revenue goals; oversee P&L, ROAS, and affiliate mechanics.Translate broader brand objectives into performance-driven commerce strategies.Report performance metrics to leadership, differentiating brand awareness metrics (owned by Social) from sales KPIs (owned by this role).Creator & Affiliate Program ManagementRecruit, vet, and onboard TikTok creators specifically for commerce and conversion performance (distinct from organic social creators).Develop affiliate incentive structures and campaigns to maximize sales lift.Lead creator training and pitch sessions to ensure platform compliance and scalable results.Manage all content approvals tied to TikTok Shop compliance, sales messaging, and performance optimization.Agency & Partner ExecutionLead all agency partners supporting TikTok Shop initiatives, ensuring deliverables are sales-driven and align with campaign KPIs.Act as Ritual's key liaison with TikTok category teams, focusing on commerce innovation and algorithmic advantages.Performance Analytics & ReportingDeliver weekly and monthly performance reports: sales impact, affiliate growth, CAC, and ROI.Run tests and iterate strategies based on insights, scaling high-performing creator and affiliate relationships.Who you areCurious and analytical, with a passion for learning and staying ahead of trends in the social commerce and creator economy space.Organized and detail-oriented, able to manage multiple creator relationships, campaigns, and performance metrics seamlessly.Proactive and self-motivated, with the ability to own projects from strategy through execution.Creative problem solver, blending data and intuition to drive innovative approaches and scalable strategies.Empowered collaborator and communicator, building strong relationships with creators, agencies, and internal teams.What you'll need3-5+ years in creator marketing, social commerce, or account/agency management.Strong understanding of TikTok Shop, affiliate mechanics, and creator incentives.Experience managing agency workflows and leading internal teams.Proficiency in performance analytics, campaign reporting, and P&L tracking.Excellent written and verbal communication skills.Willingness to travel to TikTok summits and creator events across the U.S.We encourage you to apply even if you don't meet every qualification listed above. We're committed to building a diverse team and recognize that skills can be developed in many different ways.CompensationPay Range: $106,000 - $140,000Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate's skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity + generous benefits + 401k + unlimited PTO etc - see our list of perks/ benefits below. What We OfferHealth & WellnessMedical, Dental, Vision, and Life InsuranceHealthcare & Dependent Care FSAMental health support via TalkspacePet insurance discount10 Wellness Days per Year (Final Friday of every month)Free Ritual subscription during your tenureAnnual Wellness StipendMonthly wellness activitiesFinancial & Career Support401(k) Match (up to 4%)Equity participation through stock optionsMonthly Technology Stipend New Hire Work From Home StipendFamily & Flexibility5 months of gender-neutral parental leave for eligible team membersFlex Time for birthing parentsFamily Planning via Maven Clinic Monthly Childcare AllowanceTime OffUnlimited PTO (with a 10-day minimum to recharge)11 Paid Company HolidaysAdditional company time off for holidays that fall around a weekendWinter Break (Christmas - New Years)Holiday Diversity Policy2 Days to volunteer (Days of Action)Focus Fridays for self-development and deep work