Lincoln Computer Services
Network and Voice Field Engineer - On Site
Lincoln Computer Services, New York, New York, us, 10261
Network and Voice Field Engineer - On Site
We are currently seeking a Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands-on experience. As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional, and friendly manner while focusing on positive customer experiences. Responsibilities:
Provide phone, remote, and onsite support and remediation for network device issues Troubleshoot and resolve customer system problems across a broad range of technologies, including network devices, peripheral devices, application and enterprise system support, and hardware/software issues Telephony/VOIP experience Perform remote and onsite installation of new software, upgrades, service packs, and security updates Provide help desk support, analyzing, and resolving end-user issues Configure and troubleshoot routing protocols such as EIGRP, OSPF, and BGP; use show commands to research issues Rack and stack Cisco switches (series 2900, 3700, 3600, 3800, 4500, 6500) Upgrade firmware on Cisco switches using appropriate tools (TFTP, FTP, thumb drives) Configure Cisco switches via command line (console, SSH) Maintain knowledge of power distribution units (PDUs), uninterruptible power supplies (UPS), and networked console servers Manage DNS and DHCP, understanding host records, reverse look-up zones, CNAME, and static IP addresses Skills & Experience:
At least 3 years of experience in network engineering Bachelor's degree required CCNA, A+, and Network+ certifications are strongly recommended Project management and problem-solving skills Understanding of Data Center environments Knowledge of LAN, proxy servers, network design, implementation, troubleshooting, and performance tuning Understanding of networking protocols such as IPSEC, HSRP, OSPF, 802.11, QoS Experience with Cisco routers, switches, IOS, OSPF, Layer 2 & 3, IP addressing, IPSec VPN, WLAN, LAN, WAN Experience deploying and troubleshooting NAC for wired and wireless access is preferred Knowledge of Infoblox DNS, DHCP, and IP address management (DDI) is a plus Ability to troubleshoot jack activations and connection issues Proficiency with troubleshooting tools like fiber checkers and cable testers Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider servicing New York City and Long Island, NY. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today!
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We are currently seeking a Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands-on experience. As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional, and friendly manner while focusing on positive customer experiences. Responsibilities:
Provide phone, remote, and onsite support and remediation for network device issues Troubleshoot and resolve customer system problems across a broad range of technologies, including network devices, peripheral devices, application and enterprise system support, and hardware/software issues Telephony/VOIP experience Perform remote and onsite installation of new software, upgrades, service packs, and security updates Provide help desk support, analyzing, and resolving end-user issues Configure and troubleshoot routing protocols such as EIGRP, OSPF, and BGP; use show commands to research issues Rack and stack Cisco switches (series 2900, 3700, 3600, 3800, 4500, 6500) Upgrade firmware on Cisco switches using appropriate tools (TFTP, FTP, thumb drives) Configure Cisco switches via command line (console, SSH) Maintain knowledge of power distribution units (PDUs), uninterruptible power supplies (UPS), and networked console servers Manage DNS and DHCP, understanding host records, reverse look-up zones, CNAME, and static IP addresses Skills & Experience:
At least 3 years of experience in network engineering Bachelor's degree required CCNA, A+, and Network+ certifications are strongly recommended Project management and problem-solving skills Understanding of Data Center environments Knowledge of LAN, proxy servers, network design, implementation, troubleshooting, and performance tuning Understanding of networking protocols such as IPSEC, HSRP, OSPF, 802.11, QoS Experience with Cisco routers, switches, IOS, OSPF, Layer 2 & 3, IP addressing, IPSec VPN, WLAN, LAN, WAN Experience deploying and troubleshooting NAC for wired and wireless access is preferred Knowledge of Infoblox DNS, DHCP, and IP address management (DDI) is a plus Ability to troubleshoot jack activations and connection issues Proficiency with troubleshooting tools like fiber checkers and cable testers Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider servicing New York City and Long Island, NY. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today!
#J-18808-Ljbffr