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Inside Higher Ed

Police Communications Officer I

Inside Higher Ed, San Antonio

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Job Description
The Police Communications Officer I, under supervision, handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.

Job Title
Police Communications Officer I
Agency
Texas A&M University - San Antonio
Department
University Police Department
Proposed Minimum Salary
Commensurate
Job Location
San Antonio, Texas
Job Type
Staff
Job Description
The Police Communications Officer I, under supervision, handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.
Responsibilities

  • Receives incoming emergency/non-emergency telephone calls from the public and disseminates information via radio for all law enforcement, medical and emergency personnel.
  • Monitors all telecommunications equipment including State and National computers.
  • Operates data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems and personal computers for the University Police Department (UPD) computer network.
  • Monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel.
Required Education And Experience
  • High school diploma or GED.
  • Six (6) months experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.
Preferred Education And Experience
  • Six (6) months of customer service experience.
Knowledge, Skills And Abilities
  • Ability to multitask and work cooperatively with others.
  • Ability to work under stress.
  • Ability to comprehend technical aspects of communications equipment.
  • Communication skills.
  • Keyboarding skills.
Registrations, Certifications, And Licenses
  • May require Texas Commission on Law Enforcement (TCOLE) certificate.
Other Qualifications
  • Work rotating shifts, evenings and holidays.
  • Applicant must successfully pass keyboarding test, communications performance evaluation and complete background investigation.
Applicant Instructions:
Please make sure to provide the following documents:
  • Cover Letter
  • Resume / CV
  • Professional References
For detailed instructions on how to apply for any position on our website, please use the following link:

Summary of Employee Benefits:
Www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf
Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.
Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at .
In compliance with ADA, if accommodations are needed for the application process, please contact HR at .
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other, Information Technology, and Management
  • Industries
    Online Audio and Video Media

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