Communications Officer (911 Dispatcher)

YOUR FUTURE BEGINS HERE! Join one of the fastest-growing cities in Arizona and the youngest in Yuma County!
As the Police Communication Officer, you will:

• Monitor emergency and general support radio frequencies.
• Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system.
• Record and route emergency calls to appropriate authorities.
• Determine priorities of all calls and dispatches required units to non-emergency situations.
• Receive radio calls from field units.
• Transmit messages via radio, telephone, computer, fax, or other communication equipment.
• Make inquiries to obtain requested information or services.
• Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations.
• Use various computer systems for data entry and information retrieval.
• Create and maintain daily log of public safety communications activities.

Will have the knowledge of:

• Law enforcement terminology, codes, and procedures.
• Proper use and care of radio and telephone equipment.
• Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters.
• The operation of communication equipment, including radio, telephone, and automated information systems.
• Rules and regulations of the Federal Communications Commission applicable to the operation of radio receivers and transmitters.
• The principles and practices of emergency dispatching.
• Applicable Federal/State/County/City/agency laws, ordinances, and regulations.
• Principles and practices of effective employee management and supervision.
• Computers and specialized hardware and software for preparing reports and maintaining records.

Will have the ability to:

• Operate communications equipment, including radio, telephone, and automated information systems.
• Communicate clearly and concisely, and accurately, relaying details.
• Establish and maintain effective working relationships with others and interact with the public.
• Understand and follow written and oral instructions.
• Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
• Effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting.
• Think and act quickly and effectively in emergencies and under stressful situations.
• Type 30 words per minute.
• Monitor emergency and general support radio frequencies.

REQUIRED:

• Residency in the United States and within 25 miles of the City of San Luis
• A comprehensive background investigation, polygraph and psychological evaluation.
• Be available 24 hours a day, 7 days a week, including Christmas, New Years and other holidays,works rotating shifts that include nights, weekends, holidays and overtime, as needed.

Educati on, Training and Experience:

• High school diploma or G.E.D. equivalent.
• One (1) year as police dispatcher or equivalent clerical experience.
• Type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently.
• Fluency in both Spanish and English

License and Certification: must be maintained throughout employment.

• A valid Arizona driver license at the time of appointment

DESIRED/PREFFERED:

• San Luis residency.

- OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development - Applications reviewed weekly.
Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process.
HIRING PROCESS

• Application: Apply throughNeogov.com(governmentjobs.com).
• Typing Test
• Panel Interview

Note: A credit will be added to salary based on the years of experience as a Police Dispatch.
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