Dane County, WI
Social Work Supervisor (PEI - IA) (Bilingual - Spanish)
Dane County, WI, Wisconsin Rapids, Wisconsin, United States, 54494
Salary:
$45.01 - $59.86 Hourly Location :
WI 53713, WI Job Type:
Full time (1.0FTE) Job Number:
2025-00416 Department:
Human Services Department Opening Date:
08/29/2025 Closing Date:
9/19/2025 11:59 PM Central FLSA:
Exempt Bargaining Unit:
MGR
Description
The Dane County Department of Human Services (DCDHS), Prevention and Early Intervention Division's
Immigration Affairs Office , located at 2450 Rimrock Road in Fitchburg, Wisconsin, is recruiting for a full-time (1.0 FTE) Social Work Supervisor (Bilingual - Spanish) position. This position is designated as bilingual and applicants will be tested in Spanish and English during the recruitment process. Employees who work in bilingual designated positions receive an additional $2.00 per hour (not reflected in the above hourly rate).
The Eligibility List created may be used to fill future vacancies over the next six (6) months. Equity, Definition and Examples of Duties COMMITMENT TO EQUITY AND INCLUSION
As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply. DEFINITION
Under the general supervision of a Human Services Manager, the Prevention & Early Intervention (PEI) Division Social Work Supervisor is responsible for the administrative direction and professional development of assigned social services staff. Ensures continuity and effectiveness of agency services in conformity with federal, state and agency laws, rules and regulations. Supervises social workers and other staff and helps them develop the skills, attitudes and knowledge necessary to perform their jobs. Maintains professional standards of social work practice and performs related work as assigned. EXAMPLES OF DUTIES
Serves on the PEI Leadership team. Supervises assigned agency staff. Evaluates staff performance. Recommends action on hiring, probationary periods, transfer, discipline, adjustment of grievances and staffing levels. Leads unit meetings. Promotes staff professional development. Ensures unit caseload coverage. Evaluates need for agency services. Assigns cases. Provides consultation. Participates in and may coordinate case conferences involving other supervisors and staff. Participates in continuing profession-related development. Interprets programs and policies for the community. Promotes interagency and intra-agency cooperation. Serves on public-facing State, Local, consortium and other committees on behalf of the Department. Acts as the Department's Subject Matter Expert on issues specific to their unit. DUTIES SPECIFIC TO PREVENTION AND EARLY INTERVENTION SUPERVISORY ROLE: COMMUNITY RESTORATIVE COURT (CRC) SUPERVISO
R:
CRC is a pre-charge restorative justice program targeting 17 - 25-year-olds who have committed a municipal violation or misdemeanor offense. Respondents who complete the program are not charged. Subject matter expertise in restorative practices is required. Supervises CRC social work and program leader staff. Monitors program operations and model integrity including Peacekeeper trainings, referrals, intakes, circles, data management and service provision. Coordinates with CRC stakeholders and partner agencies, including law enforcement and the District Attorney's Office. IMMIGRATION AFFAIRS OFFICE (IAO) SUPERVISO
R: IAOprovides outreach, case management and support resources to immigrant and refugee populations in Dane County. Subject matter expertise in immigration and refugee issues is required. Oversees all IAO functions including staff onboarding, training and supervisionof social work staffwho provide case management service response to clients with immigration and human service needs. Provides direct service back-up coverage for staff, often working with Spanish and non-English speakers. Monitors program operations, sets annual goals, and tracks metrics and outcomes. Provides subject matter expertise to other DCDHS staff and divisions, including facilitation of workshops. Participates on and leads projects involving other organizations and community stakeholders. Is a liaison and representative for community relations to the local, state, national and international Spanish-speaking community, including communication and coordination with Consulates from different countries in the U.S. Performs 30 - 50% of required duties in Spanish given consumer and stakeholder audiences. This is a bilingual designated position. JOINING FORCES FOR FAMILIES (JFF) SUPERVISOR
:
Joining Forces for Families is a community-based social work program working with local partners to strengthen families and communicates. Subject matter expertise in community-based social work is required. Supervises a team of community Social Workers and a Housing Program Leader. Leads efforts in assessing service gaps, developing community capacity building efforts and provision of casework with families. OUT Of HOME CARE (OHC) SUPERVISOR - FOSTER AND KINSHIP CARE:
Out of Home Care licenses and supports foster and kinship care providers, oversees group home and residential contracts, and works closely with child protective service and Youth Justice Social Workers. Subject matter expertise is required in Wisconsin Foster Care Administrative Rule (DCF 56) and Kinship Care Administrative Rule (DCF58). Supervises Social Workers, Clerks, an OHC Specialist, a Behavioral Health Specialist for OHC and a Social Service Specialist. Approves foster home licensing and re-licensing, and kinship care program grants. Acts as primary foster care rate setter for DCDHS. Must have an understanding of Wisconsin's SAFE Foster Home Study model and successfully complete the SAFE Foster Home Study training for Supervisors within one (1) year of hire. OUT OF HOME CARE (OHC) SUPERVISOR - INDEPENDENT LIVING (ILS) AND PERMANENCY PLANNING (PP):
The Out of Home Care Supervisor - ILS and PP oversees Independent Living Services for youth ages fourteen (14) and older in court ordered out of home care placements including rate setting and monitoring of Supervised Independent Living placements and other related services. Also oversees initiation, modification and termination of subsidized guardianship and discreet permanency planning tasks assigned to the Permanency Planning Social Worker including assistance with family finding whenever feasible. Works closely with other OHC team members' functions, Child Protection and Youth Justice. Acts as an OHC rate setter and provides back-up supervision for OHC Intake. Supervises Social Workers.
Education, Experience and Special Requirements Education, Training and Experience:
Bachelor's degree in Social Work or a related field and five (5) years' professional social work or related field experience; or a Master's degree in Social Work or a related field and three (3) years' professional social work or related field experience. Supervisory or lead worker experience is preferred but not required. Certifications/Licenses:
Social Work Certification from the WI Department of Safety and Professional Services (DSPS) is required. Special Requirements
:
Must have a valid driver's license and access to reliable personal transportation, or equivalent. Also refer to "Physical and Environmental Work Requirements" section below. OHC Supervisors - ILS Supervisor
:
Subject matter expertise is required in Wisconsin's Independent Living Program and Wisconsin's Ongoing Service Standards related to Permanence Determination and Achievement. Must demonstrate a working knowledge of the Wisconsin Foster Care Administrative Rule (DCF 56) and Kinship Care Administrative Rule (DCF58) and complete training in Kin and Like-Kin licensing within one year of hire. OHC Supervisors - Foster and Kinship Care Supervisor
:
Must be familiar with the core tenets of Wisconsin Foster Care Administrative Rule (DCF 56) and Kinship Care Administrative Rule (DCF58). Must have an understanding of Wisconsin's SAFE Foster Home Study model and successfully complete the SAFE Foster Home Study training for Supervisors within one (1) year of hire. IAO Supervisor:
Subject matter expertise in immigration. This is a bilingual designated position that must be fluent in Spanish. Performs 30 - 50% of required duties in Spanish given consumer and stakeholder audiences. Background Check Statement
:
Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check. For Bilingual Positions: Provide services in both English and the required foreign language (e.g., Spanish, Arabic, Hmong, etc.). Applicants being considered for bilingual positions will be tested during the recruitment process prior to employment. This will primarily consist of passing an oral language proficiency assessment from English to foreign language and foreign language to English, but may require additional language testing, such as written translation, if it is an essential function of the job.
*If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/examinations they currently hold qualify them for the position's bilingual designation. Physical and Environmental Work Requirements:
Fine finger manipulation - e.g., typing and writing. Hearing - with or without assistive devices. Visual acuity - with or without assistive devices. Sedentary work involves sitting most of the time. Viewing a computer terminal. Extensive reading.
Knowledge, Skills and Abilities Extensive knowledge of social work principles and practices including assessment, case planning and case management. Knowledge of community resources relevant to children, youth and families. Skill in providing effective case consultation. Ability to direct and supervise the work of others. Ability to work effectively with persons from a variety of socioeconomic, ethnic, or racial groups. Ability to lead and motivate others. Ability to maintain perspective and balance in the face of competing priorities. Ability to communicate effectively both orally and in writing. Ability to supervise staff of varying skills, abilities and experiences. Excellent organizational skills. Proficiency in use of Microsoft Office Suite applications (Word, Excel, Access, PowerPoint, Outlook, etc.). Become a part of the Dane County Team!
We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit
Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour.
Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups).
Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child.
Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member.
Telecommuting: Telecommuting allows employees to work remotely for all or part of their workweek. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employee's department that telecommuting is not detrimental to either the County or the employee.
Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program.
WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.
Like our Facebook page:
Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here" and then the 'here' links to this page: 01
Do you have a Bachelor's degree in Social Work or a related field and five (5) years' professional social work or related field experience?
Yes No
02
Do you have a Master's degree in Social Work or a related field and three (3) years' professional social work or related field experience?
Yes No
03
Do you have a Social Work Certification from the WI Department of Safety and Professional Services (DSPS)?
Yes No
04
THIS QUESTION IS GRADEDUnder the general direction of the Prevention & Early Intervention (PEI) Community Programs Manager, the PEI Social Work Supervisor - Immigration Affairs is responsible for supervising a team of three social workers and one social service specialist position, each of whom serve upwards of 200 customers a year who are seeking an immigration remedy, many coupled with complex human service needs. Key responsibilities include consultation and supervision related to client issues; providing direct service back-up when staff are off; leading team meetings and creating a supportive team culture; recruitment and hiring; onboarding and orientation; making and adjusting work assignments to meet community need; conducting performance evaluations and promoting staff development; problem-solving and conflict resolution; and managing disciplinary steps as needed.Please describe your work experience supervising staff, including the number of staff and their roles, that prepares you to successfully perform the key duties required of this position. Describe your approach to professional development and team building. Be specific as to dates and the scope of your role and responsibilities. 05
THIS QUESTION IS GRADEDThis position provides subject matter expertise on immigration remedies, policies, and systems to the IAO team, the PEI Division, DCDHS staff, and community partners. Key responsibilities include providing workshops and webinars on IAO and immigration issues impacting the community; representing the Department on high-level, public facing issues; leading, acting as a liaison, and participating on community initiatives and coalitions related to immigration services and advocacy; representing the Department at community events; coordinating with community stakeholders, public officials, and DCDHS leadership on macro community issues; drafting communications for release or response to community issues; and responding to County Board inquiries.Please discuss your subject matter expertise on immigration remedies, policies and systems. Describe how your skills and experiences prepare you to fulfill the key position responsibilities listed above. Please provide specific examples of your experience in immigration advocacy and your current connections and understanding of macro systems that support immigration initiatives. 06
THIS QUESTION IS GRADEDWith the Community Programs Manager, this position is responsible for setting annual goals, then monitoring and managing the IAO unit toward goal achievement including assessing community, consumers, staffing, and procedural needs and demands; reviewing and modifying workflow and staff assignments; reviewing data; responding to unexpected challenges; developing new procedures to meet changing needs; and summarizing IAO activities in an annual report. As a member of the PEI Leadership Team, this position participates in visioning and Division development, and represents the Division on DCDHS community projects and committees.Please describe how your work experience prepares you to successfully meet these responsibilities. Be specific as to your role, duties, and number of years' experience performing system oversight responsibilities. Required Question
$45.01 - $59.86 Hourly Location :
WI 53713, WI Job Type:
Full time (1.0FTE) Job Number:
2025-00416 Department:
Human Services Department Opening Date:
08/29/2025 Closing Date:
9/19/2025 11:59 PM Central FLSA:
Exempt Bargaining Unit:
MGR
Description
The Dane County Department of Human Services (DCDHS), Prevention and Early Intervention Division's
Immigration Affairs Office , located at 2450 Rimrock Road in Fitchburg, Wisconsin, is recruiting for a full-time (1.0 FTE) Social Work Supervisor (Bilingual - Spanish) position. This position is designated as bilingual and applicants will be tested in Spanish and English during the recruitment process. Employees who work in bilingual designated positions receive an additional $2.00 per hour (not reflected in the above hourly rate).
The Eligibility List created may be used to fill future vacancies over the next six (6) months. Equity, Definition and Examples of Duties COMMITMENT TO EQUITY AND INCLUSION
As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply. DEFINITION
Under the general supervision of a Human Services Manager, the Prevention & Early Intervention (PEI) Division Social Work Supervisor is responsible for the administrative direction and professional development of assigned social services staff. Ensures continuity and effectiveness of agency services in conformity with federal, state and agency laws, rules and regulations. Supervises social workers and other staff and helps them develop the skills, attitudes and knowledge necessary to perform their jobs. Maintains professional standards of social work practice and performs related work as assigned. EXAMPLES OF DUTIES
Serves on the PEI Leadership team. Supervises assigned agency staff. Evaluates staff performance. Recommends action on hiring, probationary periods, transfer, discipline, adjustment of grievances and staffing levels. Leads unit meetings. Promotes staff professional development. Ensures unit caseload coverage. Evaluates need for agency services. Assigns cases. Provides consultation. Participates in and may coordinate case conferences involving other supervisors and staff. Participates in continuing profession-related development. Interprets programs and policies for the community. Promotes interagency and intra-agency cooperation. Serves on public-facing State, Local, consortium and other committees on behalf of the Department. Acts as the Department's Subject Matter Expert on issues specific to their unit. DUTIES SPECIFIC TO PREVENTION AND EARLY INTERVENTION SUPERVISORY ROLE: COMMUNITY RESTORATIVE COURT (CRC) SUPERVISO
R:
CRC is a pre-charge restorative justice program targeting 17 - 25-year-olds who have committed a municipal violation or misdemeanor offense. Respondents who complete the program are not charged. Subject matter expertise in restorative practices is required. Supervises CRC social work and program leader staff. Monitors program operations and model integrity including Peacekeeper trainings, referrals, intakes, circles, data management and service provision. Coordinates with CRC stakeholders and partner agencies, including law enforcement and the District Attorney's Office. IMMIGRATION AFFAIRS OFFICE (IAO) SUPERVISO
R: IAOprovides outreach, case management and support resources to immigrant and refugee populations in Dane County. Subject matter expertise in immigration and refugee issues is required. Oversees all IAO functions including staff onboarding, training and supervisionof social work staffwho provide case management service response to clients with immigration and human service needs. Provides direct service back-up coverage for staff, often working with Spanish and non-English speakers. Monitors program operations, sets annual goals, and tracks metrics and outcomes. Provides subject matter expertise to other DCDHS staff and divisions, including facilitation of workshops. Participates on and leads projects involving other organizations and community stakeholders. Is a liaison and representative for community relations to the local, state, national and international Spanish-speaking community, including communication and coordination with Consulates from different countries in the U.S. Performs 30 - 50% of required duties in Spanish given consumer and stakeholder audiences. This is a bilingual designated position. JOINING FORCES FOR FAMILIES (JFF) SUPERVISOR
:
Joining Forces for Families is a community-based social work program working with local partners to strengthen families and communicates. Subject matter expertise in community-based social work is required. Supervises a team of community Social Workers and a Housing Program Leader. Leads efforts in assessing service gaps, developing community capacity building efforts and provision of casework with families. OUT Of HOME CARE (OHC) SUPERVISOR - FOSTER AND KINSHIP CARE:
Out of Home Care licenses and supports foster and kinship care providers, oversees group home and residential contracts, and works closely with child protective service and Youth Justice Social Workers. Subject matter expertise is required in Wisconsin Foster Care Administrative Rule (DCF 56) and Kinship Care Administrative Rule (DCF58). Supervises Social Workers, Clerks, an OHC Specialist, a Behavioral Health Specialist for OHC and a Social Service Specialist. Approves foster home licensing and re-licensing, and kinship care program grants. Acts as primary foster care rate setter for DCDHS. Must have an understanding of Wisconsin's SAFE Foster Home Study model and successfully complete the SAFE Foster Home Study training for Supervisors within one (1) year of hire. OUT OF HOME CARE (OHC) SUPERVISOR - INDEPENDENT LIVING (ILS) AND PERMANENCY PLANNING (PP):
The Out of Home Care Supervisor - ILS and PP oversees Independent Living Services for youth ages fourteen (14) and older in court ordered out of home care placements including rate setting and monitoring of Supervised Independent Living placements and other related services. Also oversees initiation, modification and termination of subsidized guardianship and discreet permanency planning tasks assigned to the Permanency Planning Social Worker including assistance with family finding whenever feasible. Works closely with other OHC team members' functions, Child Protection and Youth Justice. Acts as an OHC rate setter and provides back-up supervision for OHC Intake. Supervises Social Workers.
Education, Experience and Special Requirements Education, Training and Experience:
Bachelor's degree in Social Work or a related field and five (5) years' professional social work or related field experience; or a Master's degree in Social Work or a related field and three (3) years' professional social work or related field experience. Supervisory or lead worker experience is preferred but not required. Certifications/Licenses:
Social Work Certification from the WI Department of Safety and Professional Services (DSPS) is required. Special Requirements
:
Must have a valid driver's license and access to reliable personal transportation, or equivalent. Also refer to "Physical and Environmental Work Requirements" section below. OHC Supervisors - ILS Supervisor
:
Subject matter expertise is required in Wisconsin's Independent Living Program and Wisconsin's Ongoing Service Standards related to Permanence Determination and Achievement. Must demonstrate a working knowledge of the Wisconsin Foster Care Administrative Rule (DCF 56) and Kinship Care Administrative Rule (DCF58) and complete training in Kin and Like-Kin licensing within one year of hire. OHC Supervisors - Foster and Kinship Care Supervisor
:
Must be familiar with the core tenets of Wisconsin Foster Care Administrative Rule (DCF 56) and Kinship Care Administrative Rule (DCF58). Must have an understanding of Wisconsin's SAFE Foster Home Study model and successfully complete the SAFE Foster Home Study training for Supervisors within one (1) year of hire. IAO Supervisor:
Subject matter expertise in immigration. This is a bilingual designated position that must be fluent in Spanish. Performs 30 - 50% of required duties in Spanish given consumer and stakeholder audiences. Background Check Statement
:
Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check. For Bilingual Positions: Provide services in both English and the required foreign language (e.g., Spanish, Arabic, Hmong, etc.). Applicants being considered for bilingual positions will be tested during the recruitment process prior to employment. This will primarily consist of passing an oral language proficiency assessment from English to foreign language and foreign language to English, but may require additional language testing, such as written translation, if it is an essential function of the job.
*If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/examinations they currently hold qualify them for the position's bilingual designation. Physical and Environmental Work Requirements:
Fine finger manipulation - e.g., typing and writing. Hearing - with or without assistive devices. Visual acuity - with or without assistive devices. Sedentary work involves sitting most of the time. Viewing a computer terminal. Extensive reading.
Knowledge, Skills and Abilities Extensive knowledge of social work principles and practices including assessment, case planning and case management. Knowledge of community resources relevant to children, youth and families. Skill in providing effective case consultation. Ability to direct and supervise the work of others. Ability to work effectively with persons from a variety of socioeconomic, ethnic, or racial groups. Ability to lead and motivate others. Ability to maintain perspective and balance in the face of competing priorities. Ability to communicate effectively both orally and in writing. Ability to supervise staff of varying skills, abilities and experiences. Excellent organizational skills. Proficiency in use of Microsoft Office Suite applications (Word, Excel, Access, PowerPoint, Outlook, etc.). Become a part of the Dane County Team!
We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit
Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour.
Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups).
Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child.
Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member.
Telecommuting: Telecommuting allows employees to work remotely for all or part of their workweek. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employee's department that telecommuting is not detrimental to either the County or the employee.
Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program.
WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.
Like our Facebook page:
Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here" and then the 'here' links to this page: 01
Do you have a Bachelor's degree in Social Work or a related field and five (5) years' professional social work or related field experience?
Yes No
02
Do you have a Master's degree in Social Work or a related field and three (3) years' professional social work or related field experience?
Yes No
03
Do you have a Social Work Certification from the WI Department of Safety and Professional Services (DSPS)?
Yes No
04
THIS QUESTION IS GRADEDUnder the general direction of the Prevention & Early Intervention (PEI) Community Programs Manager, the PEI Social Work Supervisor - Immigration Affairs is responsible for supervising a team of three social workers and one social service specialist position, each of whom serve upwards of 200 customers a year who are seeking an immigration remedy, many coupled with complex human service needs. Key responsibilities include consultation and supervision related to client issues; providing direct service back-up when staff are off; leading team meetings and creating a supportive team culture; recruitment and hiring; onboarding and orientation; making and adjusting work assignments to meet community need; conducting performance evaluations and promoting staff development; problem-solving and conflict resolution; and managing disciplinary steps as needed.Please describe your work experience supervising staff, including the number of staff and their roles, that prepares you to successfully perform the key duties required of this position. Describe your approach to professional development and team building. Be specific as to dates and the scope of your role and responsibilities. 05
THIS QUESTION IS GRADEDThis position provides subject matter expertise on immigration remedies, policies, and systems to the IAO team, the PEI Division, DCDHS staff, and community partners. Key responsibilities include providing workshops and webinars on IAO and immigration issues impacting the community; representing the Department on high-level, public facing issues; leading, acting as a liaison, and participating on community initiatives and coalitions related to immigration services and advocacy; representing the Department at community events; coordinating with community stakeholders, public officials, and DCDHS leadership on macro community issues; drafting communications for release or response to community issues; and responding to County Board inquiries.Please discuss your subject matter expertise on immigration remedies, policies and systems. Describe how your skills and experiences prepare you to fulfill the key position responsibilities listed above. Please provide specific examples of your experience in immigration advocacy and your current connections and understanding of macro systems that support immigration initiatives. 06
THIS QUESTION IS GRADEDWith the Community Programs Manager, this position is responsible for setting annual goals, then monitoring and managing the IAO unit toward goal achievement including assessing community, consumers, staffing, and procedural needs and demands; reviewing and modifying workflow and staff assignments; reviewing data; responding to unexpected challenges; developing new procedures to meet changing needs; and summarizing IAO activities in an annual report. As a member of the PEI Leadership Team, this position participates in visioning and Division development, and represents the Division on DCDHS community projects and committees.Please describe how your work experience prepares you to successfully meet these responsibilities. Be specific as to your role, duties, and number of years' experience performing system oversight responsibilities. Required Question