WEX
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Job Title:
Part-Time Customer Service Specialist Schedule:
20–25 hours per week (Flexible shifts available) About WEX WEX is a leading financial technology service provider, simplifying the complexities of payment systems for businesses across the globe. From fleet and corporate payments to healthcare benefits, we power the modern workforce with smart, intuitive solutions. We thrive on innovation, collaboration, and empowering our people to grow their careers while helping clients succeed. Position Overview WEX is seeking a friendly, solutions-oriented
Part-Time Customer Service Specialist
to join our team remotely. In this role, you'll be the first point of contact for customers, helping to resolve inquiries, troubleshoot issues, and ensure every interaction leaves them feeling supported and valued. What You’ll Do Respond to customer inquiries via phone, email, or chat in a prompt, courteous, and professional manner Assist customers with account questions, billing concerns, and product information Troubleshoot basic technical issues and escalate complex matters when needed Document interactions accurately in the CRM system Collaborate with internal teams to resolve customer issues efficiently Uphold WEX’s commitment to delivering outstanding customer experiences What We’re Looking For 1+ year of experience in a customer service, call center, or client support role Strong communication and active listening skills Comfort navigating multiple systems and screens simultaneously Self-motivated and able to work independently in a remote environment High attention to detail and a problem-solving mindset Reliable home internet and a quiet, professional work setting Preferred Qualifications Experience with CRM platforms (e.g., Salesforce, Zendesk) Familiarity with fintech, payment solutions, or benefits administration is a plus Bilingual English/Spanish is a bonus Why Join WEX? Flexible part-time schedule to fit your life Remote-first culture and supportive team environment Comprehensive training and ongoing learning opportunities Be part of a purpose-driven company shaping the future of commerce Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
Job function Accounting/Auditing, Administrative, and Finance Industries Education Administration Programs and Government Administration Referrals increase your chances of interviewing at WEX by 2x Sign in to set job alerts for “Customer Service Specialist” roles.
Phoenix, AZ $31,000.00-$44,000.00 1 week ago Appointment Customer Representative | Work From Home
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Customer Service Associate II - National General
Client Services Administrative Assistant - Financial Firm - Phoenix, AZ
Arizona, United States $50,000.00-$55,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Part-Time Customer Service Specialist Schedule:
20–25 hours per week (Flexible shifts available) About WEX WEX is a leading financial technology service provider, simplifying the complexities of payment systems for businesses across the globe. From fleet and corporate payments to healthcare benefits, we power the modern workforce with smart, intuitive solutions. We thrive on innovation, collaboration, and empowering our people to grow their careers while helping clients succeed. Position Overview WEX is seeking a friendly, solutions-oriented
Part-Time Customer Service Specialist
to join our team remotely. In this role, you'll be the first point of contact for customers, helping to resolve inquiries, troubleshoot issues, and ensure every interaction leaves them feeling supported and valued. What You’ll Do Respond to customer inquiries via phone, email, or chat in a prompt, courteous, and professional manner Assist customers with account questions, billing concerns, and product information Troubleshoot basic technical issues and escalate complex matters when needed Document interactions accurately in the CRM system Collaborate with internal teams to resolve customer issues efficiently Uphold WEX’s commitment to delivering outstanding customer experiences What We’re Looking For 1+ year of experience in a customer service, call center, or client support role Strong communication and active listening skills Comfort navigating multiple systems and screens simultaneously Self-motivated and able to work independently in a remote environment High attention to detail and a problem-solving mindset Reliable home internet and a quiet, professional work setting Preferred Qualifications Experience with CRM platforms (e.g., Salesforce, Zendesk) Familiarity with fintech, payment solutions, or benefits administration is a plus Bilingual English/Spanish is a bonus Why Join WEX? Flexible part-time schedule to fit your life Remote-first culture and supportive team environment Comprehensive training and ongoing learning opportunities Be part of a purpose-driven company shaping the future of commerce Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
Job function Accounting/Auditing, Administrative, and Finance Industries Education Administration Programs and Government Administration Referrals increase your chances of interviewing at WEX by 2x Sign in to set job alerts for “Customer Service Specialist” roles.
Phoenix, AZ $31,000.00-$44,000.00 1 week ago Appointment Customer Representative | Work From Home
Customer Service Representative (Remote)
Centralized Call Representative - REMOTE!
Absence Customer Experience Specialist - Arizona
Arizona, United States $38,000.00-$45,800.00 3 days ago Centralized Call Representative - REMOTE!
Client Services Administrative Assistant
Phoenix, AZ $50,000.00-$55,000.00 1 week ago Customer Service Representative/ Scheduler
Lake Havasu City, AZ $75,000.00-$120,000.00 6 days ago Member Services Agent (Call Center/ Contact Center)
Customer Service Associate II - National General
Client Services Administrative Assistant - Financial Firm - Phoenix, AZ
Arizona, United States $50,000.00-$55,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr