Grand Hyatt
Overview
Do you have the following skills, experience and drive to succeed in this role Find out below. Assistant Director of Rooms
role at
Grand Hyatt .
Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent. At Hyatt, we believe our guest select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Summary Hyatt is a place where high expectations aren't just met they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
Responsibilities The Assistant Director of Operations will be assisting in the oversight of the entire Rooms Division and multiple Outlets. Duties may also include training, staff development and scheduling.
Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
Coordinate outlet operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and employee satisfaction
Exercise quality control for both food and beverage
Maintain Hyatt standards of service and ensure their implementation
Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is 106800 - 136200 . This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Benefits Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Demonstrated ability to effectively interact with people
Hotel Rooms management experience preferred
Service oriented style with professional presentations skills
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Seniority level: Director
Employment type: Full-time
Job function: Management
Industries: Hospitality
Referrals increase your chances of interviewing at Grand Hyatt by 2x
San Diego, CA
#J-18808-Ljbffr
Do you have the following skills, experience and drive to succeed in this role Find out below. Assistant Director of Rooms
role at
Grand Hyatt .
Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent. At Hyatt, we believe our guest select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Summary Hyatt is a place where high expectations aren't just met they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
Responsibilities The Assistant Director of Operations will be assisting in the oversight of the entire Rooms Division and multiple Outlets. Duties may also include training, staff development and scheduling.
Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
Coordinate outlet operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and employee satisfaction
Exercise quality control for both food and beverage
Maintain Hyatt standards of service and ensure their implementation
Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is 106800 - 136200 . This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Benefits Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Demonstrated ability to effectively interact with people
Hotel Rooms management experience preferred
Service oriented style with professional presentations skills
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Seniority level: Director
Employment type: Full-time
Job function: Management
Industries: Hospitality
Referrals increase your chances of interviewing at Grand Hyatt by 2x
San Diego, CA
#J-18808-Ljbffr