Level AI
Overview
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions, providing actionable intelligence to enhance customer experience and drive growth. Level AI stays consistently updated with the latest AI innovations to remain adaptive and forward-thinking in the industry.
Empowering contact center stakeholders with real-time insights, our technology facilitates data-driven decision-making for contact centers, improving service levels and agent performance. As a vital team member, your work will involve cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who have worked at Amazon, Facebook, Google, and other technology companies. With Level AI, you will have fun, learn new things, and grow with us. Ready to redefine possibilities? Join us!
Qualifications
Be/B.Tech/M.E./M.Tech/PhD from tier-1 engineering institutes with relevant work experience at a top technology company in computer science or mathematics-related fields.
3+ years of experience in AI/ML
Strong coding skills in Python and familiarity with libraries like LangChain or Transformers
Interest in LLMs, agents, and the evolving open-source AI ecosystem
Eagerness to learn, experiment, and grow in a fast-paced environment.
Responsibilities
Assist in building LLM-powered agents for internal tools and customer-facing products
Support prompt engineering, retrieval-augmented generation (RAG), and tool integrations
Collaborate on experiments with open-source and commercial LLMs (e.g., GPT, Claude, Mistral)
Help implement and evaluate reasoning, planning, and memory modules for agents
Work closely with senior engineers to deploy and monitor AI features in production
Bonus Points
Experience with open-source LLMs (LLaMA, Mistral, etc.)
Basic understanding of vector search, RAG, and prompt engineering concepts
Contributions to AI side projects or GitHub repos
Exposure to vector databases or retrieval pipelines (e.g., FAISS, Pinecone)
To learn more visit: https://thelevel.ai/
Funding: https://www.crunchbase.com/organization/level-ai
LinkedIn: https://www.linkedin.com/company/level-ai/
#J-18808-Ljbffr
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions, providing actionable intelligence to enhance customer experience and drive growth. Level AI stays consistently updated with the latest AI innovations to remain adaptive and forward-thinking in the industry.
Empowering contact center stakeholders with real-time insights, our technology facilitates data-driven decision-making for contact centers, improving service levels and agent performance. As a vital team member, your work will involve cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who have worked at Amazon, Facebook, Google, and other technology companies. With Level AI, you will have fun, learn new things, and grow with us. Ready to redefine possibilities? Join us!
Qualifications
Be/B.Tech/M.E./M.Tech/PhD from tier-1 engineering institutes with relevant work experience at a top technology company in computer science or mathematics-related fields.
3+ years of experience in AI/ML
Strong coding skills in Python and familiarity with libraries like LangChain or Transformers
Interest in LLMs, agents, and the evolving open-source AI ecosystem
Eagerness to learn, experiment, and grow in a fast-paced environment.
Responsibilities
Assist in building LLM-powered agents for internal tools and customer-facing products
Support prompt engineering, retrieval-augmented generation (RAG), and tool integrations
Collaborate on experiments with open-source and commercial LLMs (e.g., GPT, Claude, Mistral)
Help implement and evaluate reasoning, planning, and memory modules for agents
Work closely with senior engineers to deploy and monitor AI features in production
Bonus Points
Experience with open-source LLMs (LLaMA, Mistral, etc.)
Basic understanding of vector search, RAG, and prompt engineering concepts
Contributions to AI side projects or GitHub repos
Exposure to vector databases or retrieval pipelines (e.g., FAISS, Pinecone)
To learn more visit: https://thelevel.ai/
Funding: https://www.crunchbase.com/organization/level-ai
LinkedIn: https://www.linkedin.com/company/level-ai/
#J-18808-Ljbffr