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Diamond Baseball Holdings

Director, Food & Beverage (53980)

Diamond Baseball Holdings, Rancho Cucamonga, California, United States, 91739

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Overview

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Director, Food & Beverage (53980)

role at

Diamond Baseball Holdings .

The Director, Food and Beverage is responsible for effectively and profitably managing all food and beverage operations including concessions, premium, catering, and warehouse for all baseball and non-baseball events at LoanMart Field. This position reports to the Regional Director, Food and Beverage and the property General Manager.

Responsibilities

Hire, train, and manage a team of seasonal and full-time employees

Monitor staff performance as it relates to speed of service, quality of product, and guest relations to deliver an exceptional fan experience

Manage cost as it pertains to labor, food and beverage, operating supplies, etc., working within established budgets

Maintain proper safety and sanitation procedures and create a working relationship with local health officials

Create a schedule to ensure proper repair, maintenance, and cleanliness of all food service areas and equipment

Schedule and work closely with multiple sub-contractors and non-profit groups

Oversee monthly inventory and the ordering and receiving of food and beverage products

Work closely with the General Manager to create an expansive menu with classic, exciting, creative, and affordable options

Accurately report on all food and beverage operations in a timely manner to all interested parties

Regularly monitor guest satisfaction surveys and secret shopper reports to assess the current fan experience and pivot operations when necessary

Perform other related duties, tasks, and responsibilities as required

Minimum Qualifications

Previous leadership experience in the food and beverage industry (high-volume, concessions experience preferred), to include the management of a large staff

Strong working knowledge of all facets of the food and beverage industry, including but not limited to food safety, sanitation, inventory control, labor management, quality control, responsible beverage service

Demonstrated financial acumen and full P&L accountability

Excellent written and verbal communication; ability to collaborate and influence

Familiarity with various POS and BOH systems and the ability to troubleshoot these systems when needed

Passion for providing exceptional customer service

Bachelor’s degree preferred

Ability to work all Rancho Cucamonga Quakes home games and non-baseball events

Seniority level

Director

Employment type

Other

Job function

Management and Manufacturing

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