Cushman & Wakefield
Overview The
Sr. Account Director
is a key role in Cushman & Wakefield with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering outstanding results within their areas of responsibility. The Sr. Account Director is typically responsible for between five and ten million dollars in revenue.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Job Title
Sr. Account Director Responsibilities
Obtain a thorough understanding of the client’s business goals and strategies to align real estate services with these objectives Implement the overall vision, strategy and measurement metrics to the applicable service lines Develop and maintain strong client relationships Implement and manage account governance process Provide disciplined contract management to meet superior delivery of all contract deliverables Identify existing and new opportunities for enhancing service solutions and capabilities Assist with risk mitigation and dispute resolution for client and Cushman & Wakefield Actively manage and develop account talent in partnership with HR, including promotion of diversity, equity & inclusion, talent reviews, performance reviews, succession planning etc. Support collaboration and performance of all partners including Finance, HR, Sourcing, Legal, Operations, etc. Develop and maintain account P&L management, profitability and overall financial performance Contribute to the overall service and financial performance of Cushman & Wakefield through effective cross-selling and relationship/contract expansion Ensure quantitative and qualitative analytics and evidenced-based decision making Key Competencies
Leadership Customer Relationship Management Technical Skills Organization Design & Management Skills Communication (oral and written) Matrix Organization / Business Partner Skills Presentation Skills Business Acumen Education
Bachelor’s degree required Master’s degree or MBA preferred Important Experience
Minimum of 10 years at management level or other similar capacity Experience in directly leading and managing teams, and managing people-managers Client, P&L and contract management experience Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and Strategic Consulting In-depth understanding of the business impact of technical contributions Additional Eligibility Qualifications
Ability to develop positive working relationships with agencies, local government officials, and business community members Possess technical domain knowledge (one or more in IFM, PDS, TM, PA, SCON) Skilled in financial analysis and knowledge of financial concepts Ability to comprehend, analyze and interpret complex business documents Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint) US citizenship required Ability for domestic travel as required (up to 20% of time) Compensation The compensation for the position is: $187,000.00 - $220,000.00. The company will not pay less than minimum wage for this role. Cushman & Wakefield also provides eligible employees with a comprehensive benefits package, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work. Pay may vary based on factors such as location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and printers. May be required to travel between client sites in varying weather conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 50% of the time; and extend hands and arms in any direction. Equal Opportunity and Accommodations Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. Seniority level
Director Employment type
Full-time Job function
Sales and Business Development
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Sr. Account Director
is a key role in Cushman & Wakefield with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering outstanding results within their areas of responsibility. The Sr. Account Director is typically responsible for between five and ten million dollars in revenue.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Job Title
Sr. Account Director Responsibilities
Obtain a thorough understanding of the client’s business goals and strategies to align real estate services with these objectives Implement the overall vision, strategy and measurement metrics to the applicable service lines Develop and maintain strong client relationships Implement and manage account governance process Provide disciplined contract management to meet superior delivery of all contract deliverables Identify existing and new opportunities for enhancing service solutions and capabilities Assist with risk mitigation and dispute resolution for client and Cushman & Wakefield Actively manage and develop account talent in partnership with HR, including promotion of diversity, equity & inclusion, talent reviews, performance reviews, succession planning etc. Support collaboration and performance of all partners including Finance, HR, Sourcing, Legal, Operations, etc. Develop and maintain account P&L management, profitability and overall financial performance Contribute to the overall service and financial performance of Cushman & Wakefield through effective cross-selling and relationship/contract expansion Ensure quantitative and qualitative analytics and evidenced-based decision making Key Competencies
Leadership Customer Relationship Management Technical Skills Organization Design & Management Skills Communication (oral and written) Matrix Organization / Business Partner Skills Presentation Skills Business Acumen Education
Bachelor’s degree required Master’s degree or MBA preferred Important Experience
Minimum of 10 years at management level or other similar capacity Experience in directly leading and managing teams, and managing people-managers Client, P&L and contract management experience Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and Strategic Consulting In-depth understanding of the business impact of technical contributions Additional Eligibility Qualifications
Ability to develop positive working relationships with agencies, local government officials, and business community members Possess technical domain knowledge (one or more in IFM, PDS, TM, PA, SCON) Skilled in financial analysis and knowledge of financial concepts Ability to comprehend, analyze and interpret complex business documents Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint) US citizenship required Ability for domestic travel as required (up to 20% of time) Compensation The compensation for the position is: $187,000.00 - $220,000.00. The company will not pay less than minimum wage for this role. Cushman & Wakefield also provides eligible employees with a comprehensive benefits package, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work. Pay may vary based on factors such as location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and printers. May be required to travel between client sites in varying weather conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 50% of the time; and extend hands and arms in any direction. Equal Opportunity and Accommodations Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. Seniority level
Director Employment type
Full-time Job function
Sales and Business Development
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