Greater Texas Credit Union
Company Description
We're a 70-year-old organization with a big heart and a bigger purpose-looking for someone special to fill a meaningful role. We believe in long-term relationships, giving back to our community, and making every connection count. Serious inquiries only-we're in it for the long haul.
At Greater Texas, we love people who love people. Our work goes beyond finances-we build trust, friendships, and lifelong impact.
If you have a passion for helping others, there's a good chance you'll fall in love with us.
- Greater Texas Credit Union
Job Description
What's in it for you as a Branch Associate: Comprehensive Training & Development:
You'll receive e-learning and virtual training, guided by our Learning & Development team, ensuring you're equipped with the knowledge and skills to succeed. Ongoing coaching and mentorship will help you grow into the next phase of your career. Career Advancement:
This role offers clear growth paths, including opportunities to move into higher-level roles. Your experience with us will not only boost your resume but also position you for future success in the financial industry. Full Benefits Package -
Enjoy competitive benefits that include: Rotating Saturdays and Sundays offfor a healthy work-life balance. Choices of Medical, Dental, Vision, Life and AD&D Insurance. Optional Critical Illness, Accident, and Hospital Indemnity Benefits. 16 hours of paid volunteer time annually to give back to your community. Several paid holidays to recharge and spend time with loved ones. 401k plan with up to 7% employer match to help you secure your future. Tuition reimbursement for continued education and personal growth.
Member-Centric Focus:
At the heart of what we do is our commitment to serving our members. You'll be part of a team that makes a positive impact on their financial well-being, creating meaningful experiences and solutions tailored to their needs. Fun, Engaging Workplace:
Beyond the work, we offer an inclusive culture where team bonding is key-whether it's enjoying endless coffee or participating in our frequent potlucks. The Basics of a Branch Associate:
Branch Location: 416 S Jackson Rd, Edinburg, TX 78539 Weekly schedules will be set between the hours of Monday thru Friday 8:30 am to 5:00 pm. Rotating Saturdays from 8:30 am to 1:30 pm What you'll do as a Branch Associate:
The
Branch Associate
roles provide a clear path for career growth while delivering exceptional financial service to our members. Whether you're starting as a
Branch Associate I , advancing to
Branch Associate II , or stepping into leadership as a
Branch Associate III , you'll be at the heart of creating a top-tier member experience, handling financial transactions, and guiding members toward the best products and services to support their financial well-being.
Branch Associate I - The Foundation
Provide
top-tier
member service in-branch, via drive-thru, and over the phone. Learn and engage members on financial products using a
needs-based
approach. Open
new accounts
including savings, checking, debit cards, and select loan products. Process
routine transactions
including payments, deposits, withdrawals, and transfers. Problem-solve
basic member inquiries and account maintenance. Complete assigned training on schedule and
continue progressing toward the career path. Participate in
volunteer events
through our Greater Good program. Branch Associate II - Expanding Your Impact
Perform all BA I duties, plus: Open
business
accounts and specialty deposit products (CDs, IRAs, HSAs). Assist members in completing
secured and unsecured loan applications . Handle
moderately complex
member issues using sound judgment. Assist in
training
new team members. Participate in
business development events
to expand Credit Union reach. Branch Associate III - Leading the Way
Perform all BA II duties, plus: Serve as a
leader
in the branch and assist in operations when management is unavailable. Act as a
subject matter expert
in all areas of branch operations. Handle
complex
member issues and escalate when needed. Mentor
and train new team members, conduct interviews, and assist in hiring. Participate in
business development and community outreach
efforts. Please note we are only hiring for one Branch Associate position. The appropriate level (I, II, or III) will be determined during the interview process and finalized with the offer.
Qualifications
Must Haves as a Branch Associate:
Branch Associate I:
1+ year in a customer-facing role. Branch Associate II:
1+ year in a retail branch role at a credit union or bank. Branch Associate III:
3+ years in a retail branch role at a credit union or bank. Skills in Building Relationships, Verbal Communication, Attention to Detail, Cash Handling, Tech Literacy. HS Diploma/GED. Nice to Haves as a Branch Associate:
Bilingual in Spanish & English. Experience handling cash transactions, financial products and cross-selling. DNA system knowledge
Additional Information
All your information will be kept confidential according to EEO guidelines.
We're a 70-year-old organization with a big heart and a bigger purpose-looking for someone special to fill a meaningful role. We believe in long-term relationships, giving back to our community, and making every connection count. Serious inquiries only-we're in it for the long haul.
At Greater Texas, we love people who love people. Our work goes beyond finances-we build trust, friendships, and lifelong impact.
If you have a passion for helping others, there's a good chance you'll fall in love with us.
- Greater Texas Credit Union
Job Description
What's in it for you as a Branch Associate: Comprehensive Training & Development:
You'll receive e-learning and virtual training, guided by our Learning & Development team, ensuring you're equipped with the knowledge and skills to succeed. Ongoing coaching and mentorship will help you grow into the next phase of your career. Career Advancement:
This role offers clear growth paths, including opportunities to move into higher-level roles. Your experience with us will not only boost your resume but also position you for future success in the financial industry. Full Benefits Package -
Enjoy competitive benefits that include: Rotating Saturdays and Sundays offfor a healthy work-life balance. Choices of Medical, Dental, Vision, Life and AD&D Insurance. Optional Critical Illness, Accident, and Hospital Indemnity Benefits. 16 hours of paid volunteer time annually to give back to your community. Several paid holidays to recharge and spend time with loved ones. 401k plan with up to 7% employer match to help you secure your future. Tuition reimbursement for continued education and personal growth.
Member-Centric Focus:
At the heart of what we do is our commitment to serving our members. You'll be part of a team that makes a positive impact on their financial well-being, creating meaningful experiences and solutions tailored to their needs. Fun, Engaging Workplace:
Beyond the work, we offer an inclusive culture where team bonding is key-whether it's enjoying endless coffee or participating in our frequent potlucks. The Basics of a Branch Associate:
Branch Location: 416 S Jackson Rd, Edinburg, TX 78539 Weekly schedules will be set between the hours of Monday thru Friday 8:30 am to 5:00 pm. Rotating Saturdays from 8:30 am to 1:30 pm What you'll do as a Branch Associate:
The
Branch Associate
roles provide a clear path for career growth while delivering exceptional financial service to our members. Whether you're starting as a
Branch Associate I , advancing to
Branch Associate II , or stepping into leadership as a
Branch Associate III , you'll be at the heart of creating a top-tier member experience, handling financial transactions, and guiding members toward the best products and services to support their financial well-being.
Branch Associate I - The Foundation
Provide
top-tier
member service in-branch, via drive-thru, and over the phone. Learn and engage members on financial products using a
needs-based
approach. Open
new accounts
including savings, checking, debit cards, and select loan products. Process
routine transactions
including payments, deposits, withdrawals, and transfers. Problem-solve
basic member inquiries and account maintenance. Complete assigned training on schedule and
continue progressing toward the career path. Participate in
volunteer events
through our Greater Good program. Branch Associate II - Expanding Your Impact
Perform all BA I duties, plus: Open
business
accounts and specialty deposit products (CDs, IRAs, HSAs). Assist members in completing
secured and unsecured loan applications . Handle
moderately complex
member issues using sound judgment. Assist in
training
new team members. Participate in
business development events
to expand Credit Union reach. Branch Associate III - Leading the Way
Perform all BA II duties, plus: Serve as a
leader
in the branch and assist in operations when management is unavailable. Act as a
subject matter expert
in all areas of branch operations. Handle
complex
member issues and escalate when needed. Mentor
and train new team members, conduct interviews, and assist in hiring. Participate in
business development and community outreach
efforts. Please note we are only hiring for one Branch Associate position. The appropriate level (I, II, or III) will be determined during the interview process and finalized with the offer.
Qualifications
Must Haves as a Branch Associate:
Branch Associate I:
1+ year in a customer-facing role. Branch Associate II:
1+ year in a retail branch role at a credit union or bank. Branch Associate III:
3+ years in a retail branch role at a credit union or bank. Skills in Building Relationships, Verbal Communication, Attention to Detail, Cash Handling, Tech Literacy. HS Diploma/GED. Nice to Haves as a Branch Associate:
Bilingual in Spanish & English. Experience handling cash transactions, financial products and cross-selling. DNA system knowledge
Additional Information
All your information will be kept confidential according to EEO guidelines.