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EAH Housing

Occupancy Specialist II (Buchanan Park -1349)

EAH Housing, San Francisco

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Overview

Occupancy Specialist II Floater (Buchanan Park -1349) at EAH Housing. Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai0i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.

Position Details

Position is for a full-time COS II Floater to work at Buchanan Park in San Francisco, CA. This is a HUD and Tax Credit property. Must have a HS diploma or equivalent. Two years' experience in property management and/or a housing regulatory agency COS or CPO and/or TCS (Tax Credit Specialist; SCS a0 Site Compliance Specialist or SHCM a0 Specialist in Housing Credit Management and/or any related designation certification preferred. Must have reliable vehicle and auto insurance with EAH minimum requirements. Real Estate Salesperson license desirable. Salary range: $28.00 - $45.00 hourly; hiring range for new employees is $28.00 - $36.50 hourly, DOE. Offer will consider the experience of the final candidate and salary level of individuals working at EAH in a similar role.

What we offer

  • Comprehensive benefits package including medical, dental, vision, disability and life insurance
  • 403(b) retirement plan with a 5% match
  • Generous vacation accrual, holiday schedule, and work schedule flexibility
  • 15 days of vacation per year (which increases based on years of service)
  • 10 paid sick days per year
  • 13 paid holidays
  • Flexible Start Times (REM Onsite Positions)
  • Competitive salaries
  • 403b Retirement Plan with a match to every dollar you save for retirement, up to 5%
  • EAH Wellness Program
  • Comprehensive Employee Medical Insurance
  • Affordable Dental & Vision Insurance
  • Flexible Spending Account
  • EAP 24 Mental Health, Financial and Legal Services
  • $1,500 Employee Referral Program
  • EAH University, an in-house training program

Qualifications

Must have a HS diploma or equivalent. Two years' experience in property management and/or a housing regulatory agency. COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) and/or TCS (Tax Credit Specialist; SCS 1 Site Compliance Specialist or SHCM Specialist in Housing Credit Management and/or any related designation certification) preferred. Must have ready access to a reliable vehicle and maintain own auto insurance with EAH minimum requirements. Real Estate Salesperson license desirable.

Criminal Background Check Requirements

EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Certain roles may require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.

Drug Testing

EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of the job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.

Position Overview

Responsible for assisting Resident Managers through hands-on processing of applications and recertification for both new lease-up, acquisition rehab and stabilized sites. Utilizes knowledge of local, state and federal laws and regulations relevant to affordable multi-family housing development, Low Income Housing Tax Credits and HUD programs. Under the direction of the Property Supervisor, may assist in the absence of a Resident Manager in the operation of a property in accordance with EAH Administrative guidelines to ensure effective fiscal, physical and social soundness. Understands and supports EAH 0s mission and core values.

Responsibilities

  • Verifies incomes and complies with HUD, LIHTC, CDBG, or other regulations regarding income certifications and other documentation/correspondence.
  • Maintains and monitors a viable Wait List of qualified prospective residents, minimizing vacancy loss; sends proper notices to add and/or remove applicants as necessary.
  • Conducts phone and on-site interviews for potential applicants/residents; shows unit(s) if available.
  • Monitors online applications and completes applicant certification and resident recertification process online.
  • Schedules applicant appointments. Conducts initial and follow-up interviews as necessary and approves all move-in files prior to manager approval.
  • Mails recertification letters to residents 120 days prior to the anniversary date of move-in; sets up appointments with residents to sign necessary forms.
  • Assists the Resident Manager in preparation of internal and agency file inspections.
  • Corrects internal and agency non-compliance file findings.
  • Sends reminder notices to residents who fail to make prompt appointment responses for the recertification process.
  • Reviews recertification schedule in Yardi on a monthly basis for timeliness.
  • Reviews Enterprise Income Verification (EIV) monthly and quarterly reports and assists by resolving discrepancies.
  • Ensures NAU (Next Available Unit) procedures are adhered to.
  • Assists the Resident Manager and helps train new Resident Managers and on-site staff with the completion of annual and interim re-certifications in a timely manner.
  • Actively participates in EAHs Injury and Illness Prevention Plan.
  • Regular and predictable attendance.
  • Other duties as assigned.

Essential Floating Manager Duties and Responsibilities

Responsibilities in the absence of a Manager, under the direction of the Property Supervisor. Includes but is not limited to:

  • Maintains regular office hours and assumes primary responsibility for tenant-management relations.
  • Collects rents and makes electronic bank deposits.
  • Enters all relevant transactions into the computer as described in REM Policies and Procedures manual.
  • Verifies incomes and complies with HUD, LIHTC or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner.
  • Regularly processes all invoices through Pay Scan.
  • Prepares and processes security deposit agreements, inspections and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements. Processes evictions with assistance from the Property Supervisor.
  • Walks the grounds daily, ensuring property cleanliness and order; monitors work orders.
  • Ensures purchase of supplies do not exceed $500 without prior Property Supervisor approval.
  • Processes reasonable accommodation and modification requests.
  • May perform some or all of the essential responsibilities of the Leasing Agent, including greeting prospective residents, showing model units, logging rental traffic and follow-up of inquiries per EAH policies.
  • May conduct market surveys of competition and use information to develop marketing strategies.
  • May conduct annual unit inspections; assist in scheduling vacant units for rental and occupancy.
  • Maintains a viable waiting list, markets units and screens applicants for vacancies according to guidelines.
  • Other duties as assigned.

Company Overview

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout California and Hawai , and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our to learn more about us, our culture, and how we strive to maintain excellence in everything we do.

Application and Contact

For immediate consideration please apply via our website at

EAH Housing is an EEO employer. CA BRE # | HI RB - 16985

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