Overview
Senior Operations Associate, Labs at DoorDash . DoorDash Labs is an independent team within DoorDash, dedicated to exploring robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, we want to talk to you!
About The Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!
About The Role
This role offers a unique opportunity to shape the future of drone delivery by:
- Using SQL and dashboards to analyze data, monitor trends, and proactively flag areas needing attention
- Managing a small team and setting the standard for reliable, high-quality execution
- Collaborating with product, engineering, support, and external partners to pilot tools, streamline workflows, and lay the foundation for scale
- Helping define how we launch and grow—contributing to playbooks, systems, and strategic decisions
- Traveling up to 20% of the time
This is a hybrid role based in the Bay Area. Regular in-person collaboration with cross-functional partners is required to shape product direction, test workflows, and accelerate decision-making.
You’re Excited About This Opportunity Because You Will…
- Shape how we define, evaluate, and expand new service areas to ensure strong operational performance
- Identify patterns in site workflows that inform process improvements and tooling decisions
- Support launch readiness across key locations, enabling seamless day-to-day operations
- Build and lead a small team responsible for geographic labeling and service area maintenance
- Use SQL and dashboards to monitor performance, drive insight, and guide continuous improvement
We’re Excited About You Because…
- You Get Operations: You’ve run or supported live ops and know how to keep things moving—even when they’re messy
- You Use Data to Drive Action: You’re confident in SQL and use data to diagnose problems, prioritize work, and guide decisions
- You Build for Scale: You don’t just patch issues—you think about how things should work at 10x the volume
- You’re Curious About Autonomy: You’re excited about new technologies and want to help shape how they’re used in the real world
- You Lead with Clarity: You’ve managed people or coached teams and know how to align others and drive strong execution
- You Move Fast—and Bring Others With You: You’re action-oriented, collaborative, and know how to keep cross-functional partners in sync
- You Understand the Airspace—or Want To: You’re interested in how drone delivery fits into real-world regulations and logistics. You don’t need to be a pilot, but a willingness to learn the basics (like what Part 107 is) helps.
Notice to Applicants
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only: We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
The national base pay range for this position within the United States, including Illinois and Colorado.
$74,700—$125,500 USD
About DoorDash
DoorDash’s mission is to empower local economies by helping people move quickly, learn, and reiterate to make impactful decisions that display empathy for Dashers, merchant partners, and consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us grow into a platform that people rely on for a wide range of goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We are committed to supporting employees’ happiness, healthiness, and well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other subtler forms of inappropriate behavior. We value a diverse workforce and strongly encourage applicants from women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans to apply.
Pursuant to applicable fair chance laws, we will consider for employment qualified applicants, including those with arrest and conviction records.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Software Development
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