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JumpCloud

Senior Product Manager, Device Management - United States

JumpCloud, WorkFromHome

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Senior Product Manager, Device Management - United States

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud

JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

Company Overview

We are a leading technology company that is changing the way IT admins and users leverage their devices to get work done. Our Cloud Directory Platform helps IT admins manage the entire device lifecycle, from onboarding to active use to offboarding, while providing end users a secure and painless means of getting stuff done.

Position Overview

The Senior Product Manager for Unified Endpoint Management will lead the strategy, roadmap, and execution of our UEM/MDM platform, ensuring seamless management and security for Microsoft Windows, Apple iOS, and Android devices. This role requires strong technical expertise in endpoint management, device security, and cross-platform integration, combined with exceptional product leadership to deliver world-class solutions that meet enterprise needs.

Key Responsibilities

  • Product Strategy & Roadmap: Define and prioritize the product vision, strategy, and roadmap for the UEM platform, aligning with business goals and customer needs
  • Technical Leadership: Collaborate with engineering teams to design and implement solutions for device management, security policies, and compliance across Windows, iOS, and Android ecosystems
  • Stakeholder Collaboration: Work closely with cross-functional teams, including engineering, design, sales, and marketing, to deliver a cohesive product experience
  • Customer Advocacy: Engage with enterprise customers to understand their pain points, gather feedback, and translate requirements into actionable product features
  • Market Analysis: Conduct competitive analysis and stay updated on industry trends in endpoint management, MDM, and enterprise security
  • Feature Definition: Create detailed product requirements, user stories, and acceptance criteria for new features, ensuring scalability, security, and usability
  • Go-to-Market: Partner with marketing and sales to develop go-to-market strategies, including product positioning, pricing, and launch plans
  • Performance Metrics: Define and track KPIs to measure product success and drive continuous improvement

Technical Expertise

  • Deep understanding of Microsoft Windows, Apple iOS, and Android operating systems, including their security frameworks (e.g., Windows Defender, iOS Gatekeeper, Android Enterprise)
  • Hands-on experience with UEM/MDM platforms (e.g., Microsoft Intune, Jamf, VMware Workspace ONE, or similar)
  • Knowledge of device compliance, encryption, remote management, and zero-trust security principles
  • Familiarity with enterprise IT environments, including Active Directory, Azure AD, and network security protocols
  • Practical experience on AI projects to understand and build a portfolio (e.g., Machine Learning, Deep Learning, or similar)

Qualifications

  • Experience: 7+ years of product management experience, with at least 3 years focused on Unified Endpoint Management, Mobile Device Management (MDM), or enterprise security solutions
  • Technical Expertise: See above
  • Leadership: Proven ability to lead cross-functional teams and influence stakeholders at all levels, including C-suite executives
  • Customer Focus: Strong experience in gathering and analyzing customer feedback to drive product decisions
  • Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences

Nice-to-have

  • Education: Bachelor’s degree in Computer Science, Engineering, or a related field; MBA or advanced degree preferred
  • Certifications: Certifications in product management (e.g., Pragmatic Institute, AIPMM) or technical areas (e.g., Microsoft Certified: Endpoint Administrator, CISSP). Apple Certified System Administrator (ACSA) is a plus

Key Skills

  • Strategic thinking and problem-solving
  • Technical proficiency in endpoint management and security
  • Agile/Scrum methodologies
  • Data-driven decision-making
  • Stakeholder management and collaboration
  • Strong understanding of enterprise IT and security compliance

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $135,000 - $200,000, including base salary and any related bonuses or commissions.

In the US, JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.

Location

JumpCloud is Remote First, meaning you can work remotely within the country noted in the Job Description.

All roles posted in United States locations require that you be located within one of the 50 U.S. states. Our Headquarters is in the Denver/Boulder, CO area, but as a remote company you can work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.

Language

JumpCloud operates in English; interviews and screenings are conducted primarily in English. Any additional language requirements will be included in the job description details.

Why JumpCloud?

If you thrive in a fast, SaaS-based environment and are passionate about solving challenging technical problems, JumpCloud is the right place to grow your expertise. You’ll work with talented teams across departments who are passionate about our mission. We’re out-of-the-box thinkers, and your ideas and approaches will be welcomed. You’ll have a voice in the organization as you work with a seasoned executive team and board in a market our customers are excited about.

Build Connections : One of JumpCloud's three core values is to create human connections across backgrounds, orientations, geographies, languages, genders, races, etc.

Please submit your résumé and a brief explanation about yourself and why you would be a good fit for JumpCloud. JumpCloud is not accepting third-party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice: Be aware of scams offering fraudulent employment opportunities. JumpCloud will never ask for personal account information or payment during recruitment, and will use only official JumpCloud emails for communications. If in doubt, contact with the subject line “Scam Notice”.

Note: This posting is remote-friendly within the United States.

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Product Management and Marketing

Industries

  • Software Development

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