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Petco

Manager, Corporate Communications

Petco, San Diego

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Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Overview

Position Summary: We’re seeking a dynamic, experienced Corporate Communications professional to lead and execute internal and external communication strategies for our growing retail brand. This role will be responsible for helping shape our corporate narrative, build employee engagement, manage media relations— crisis communications, oversee our intranet platform and more. The ideal candidate thrives in a fast-paced environment, brings a blend of in-house and agency experience , with a proven track record in retail, CPG, or lifestyle sectors .

Responsibilities

  • Internal Communications & Intranet Management
    • Lead internal storytelling and executive messaging to drive culture, values, and strategy alignment
    • Manage employee communication platforms, including company-wide intranet (e.g., Unily, Workplace by Meta, Perch or similar) and ensure content is engaging, accurate, and aligned with business priorities
    • Collaborate with cross-functional departments, including HR, IT, marketing, leadership and more to deliver effective employee communications for key initiatives
    • Continuously measure engagement and performance of all efforts across channels to improve based on feedback and data
  • External Communications & Media Relations
    • Craft and distribute compelling press releases, media kits, pitches and more
    • Manage relationships with media contacts, journalists, and influencers, leveraging tools like Cision, PR Newswire, Muck Rack, Meltwater, etc.
    • Support crisis communications and corporate reputation management efforts
    • Develop and maintain a corporate newsroom or press page, ensuring accurate and consistent brand representation
    • Track media coverage, analyze trends, and report on share of voice and sentiment
  • Content Development & Editorial Planning
    • Advance brand narrative with consistent, engaging and effective content on Petco’s LinkedIn page
    • Create thought leadership content for executives (e.g., bylines, LinkedIn posts, speeches)
    • Build and maintain a corporate editorial calendar integrating internal and external milestones
    • Support brand storytelling through partnerships, community impact initiatives, and product news
  • Cross-functional Partnership
    • Act as a communications liaison between corporate, retail field teams, and executive leadership
    • Collaborate closely with Marketing, HR, Legal, and Investor Relations to ensure message consistency
    • Provide communication support for change management initiatives and business priorities

Qualifications

  • Bachelor's degree in Communications, Public Relations, Journalism, or related field
  • 6–10 years of progressive experience in corporate communications, preferably in both agency and in-house roles
  • Experience in retail, CPG, or lifestyle industries highly preferred
  • Strong writing, editing, and verbal communication skills with a sharp attention to detail
  • Proven success in managing intranet platforms (e.g., Unily, Sprinklr, email marketing tools, SharePoint, Workplace)
  • Hands-on experience with media monitoring and distribution tools (e.g., Cision, PR Newswire, MuckRack, Meltwater)
  • Ability to manage multiple priorities, navigate ambiguity, and operate at both strategic and tactical levels
  • Crisis communication experience a great advantage

Preferred Attributes

  • Highly collaborative and empathetic communicator who understands diverse audiences
  • Data-driven approach with a passion for continuous improvement
  • Confident working with senior executives and representing the voice of the brand
  • Values deadlines and has impeccable time-management and organizational skills
  • Proficient in analytics (LinkedIn, Unily, email analytics)

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Pay range : $88,800.00 - $133,200.00 per year

Location

Location: San Diego, CA

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Marketing, Public Relations, and Writing/Editing

Industries

  • Retail
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