Sales Consultant

Overview

Join to apply for the Sales Consultant role at Swickard Auto Group .

Location: Fremont, CA

Responsibilities

• Greet and qualify potential customers, establishing rapport and identifying their needs and preferences.


• Conduct thorough needs assessments, understanding budget, desired features, and intended vehicle use.


• Showcase vehicles, highlighting features and benefits that align with the customer's needs.


• Answer questions about vehicle specifications, performance, and technology.


• Offer test drives and demonstrate vehicle operation.


• Negotiate the sale price, financing options, and trade-in value (if applicable).


• Secure customer commitment through a purchase agreement.


• Follow up with customers after the sale to ensure satisfaction and build long-term relationships.

Sales & Inventory Management

• Maintain a deep understanding of the dealership's inventory, including features, pricing, and competitive advantages.


• Stay informed about market trends, competitor offerings, and new vehicle launches.


• Develop and implement sales strategies to meet individual and dealership sales targets.


• Utilize the dealership's CRM system to track customer interactions and sales progress.

Additional Responsibilities

• May participate in marketing initiatives, such as attending sales events or showcasing vehicles at community gatherings.


• Assist with preparing vehicles for sale (ensuring cleanliness, proper signage, etc.).


• Maintain a professional appearance and demeanor throughout the workday.


• Adhere to all dealership policies and procedures.


• Other duties as assigned.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.


• Minimum of one year of experience in automotive sales or comparable sales experience.


• Strong communication, interpersonal, and negotiation skills.


• A passion for the automotive industry and a genuine desire to help customers.


• Excellent product knowledge and the ability to learn about new vehicle features quickly.


• Self-motivated, with a drive to succeed and achieve sales targets.


• Professional appearance and demeanor.


• Valid driver's license with a clean driving record.


• A positive and enthusiastic attitude.

Physical Requirements

• Standing and walking: Consultants often spend significant time on their feet, walking around the dealership, assisting customers, and demonstrating vehicles.


• Sitting: There may be periods of sitting, such as during customer meetings or paperwork.


• Reaching and bending: Consultants may need to reach into vehicles to demonstrate features or retrieve items.


• Lifting: Occasionally, there might be a need to lift or move documents, brochures, or other materials.

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.


• Ongoing training and support


• Opportunities for continued personal and professional growth.


• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive Benefits Package

• Insurance: medical, dental, vision, life and pet insurance


• Optional disability coverage


• 401k plan


• Paid Holidays


• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.


• We’re a hospitality company that happens to sell cars, parts, and service.


• We are a team. Everyone plays a role in our success.


• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!


• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.


• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

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