Manager of Workers Compensation and Property Claims Analytics

Manager of Workers Compensation and Property Claims Analytics

We are seeking an experienced analytics leader to oversee the Workers Compensation and Commercial Property analytics team within Global Risk Solutions (GRS) North America Claims Enablement. In this senior role, you will lead a team of approximately 15 analytics professionals, focusing on operational claims analytics. The position offers high visibility among senior claims leadership and requires exceptional analytical skills, along with the ability to drive decision-making and influence outcomes through data insights.

What You’ll Do

• Build and continuously improve analytics that help the Claims organization understand performance at a detailed level.
• Partner closely with field claims, claims operations/practice teams, and analytics teams across the company to share best practices and learnings.
• Create benchmarking tools and performance insights for Workers Compensation and Commercial Property.
• Analyze claims outcomes and the impact of claims initiatives; recommend actions based on data.
• Set and track claims strategies; report results clearly with quantitative evidence.
• Spot problems and develop analytical solutions that improve business unit profitability.
• Lead monthly operational reviews with senior leadership; provide meaningful metrics and analysis and improve the process over time.
• Help shape the strategy of the Claims organization as part of line-of-business leadership teams.

Qualifications

• Strong knowledge of analytical methods and financial metrics.
• Experience with claims operations and financial planning is helpful but not required.
• Workers Compensation experience and understanding of medical data are preferred.
• Excellent communication and relationship skills; ability to inspire others and work across diverse teams.
• Strong strategic thinking: make complex decisions, innovate, and handle ambiguity.
• Outstanding analytical, quantitative, and problem-solving skills with a track record of influencing senior leaders.
• Bachelor’s degree in business, economics, finance, mathematics, statistics, or another quantitative field.
• 10+ years of experience, including leadership experience; insurance experience preferred.
• Proven experience leading an analytics team (required).
• FCAS/ACAS or data science experience is a plus, but this is not an actuarial or data science role. You will work closely with actuaries and data scientists and need to understand their work and how it connects with our own.

About Us and Pay

Base pay range: $175,000.00/yr - $315,000.00/yr. This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range reflects the national market value for these positions. Some roles may include commission and/or bonus earnings as per the compensation plan. Liberty Mutual is an equal opportunity employer.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. We strive to be inclusive and to provide comprehensive benefits and continuous learning opportunities. For more information about our benefits, visit:

Equal Opportunity and Compliance

Liberty Mutual is an equal opportunity employer. We will not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or any basis prohibited by federal, state or local law.

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