Associate Director
As part of a collaborative and cross-functional student experience team, Associate Director will serve as both a generalist in student engagement and advising, and an academic advisor for students in Chicago Booth's Specialized Master Programs (Master in Management and Master in Finance). The ideal candidate brings an understanding of and a willingness to learn advising principles, academic policy interpretation, and curriculum navigation. They are passionate about supporting students' academic progress while connecting that progress to broader career and personal goals.
Responsibilities include coaching and advising students 1:1 holistically on career, academic, and student life topics, building strong and sustainable relationships with employers, facilitating onboarding, career programming, academic advising sessions, and milestone tracking, collaborating with faculty, alumni, and central Booth departments to deliver integrated student support, coordinating communication and student engagement initiatives, tracking student progress and providing interventions for students at risk or in need of additional support, contributing to team-wide learning by sharing expertise in your SME area, fostering a culture centered on positivity, inclusivity, responsiveness, innovation, and professional growth, partnering with Careers SME and helping students align academic choices with career ambitions, serving as the primary academic advisor for MiM and MiF students, developing and maintaining advising tools, planning guides, and onboarding materials, interpreting and communicating academic policies, monitoring academic progress, liaising with faculty, registrar, and faculty directors to ensure clear communication of expectations and policies, coordinating communication from students and faculty to inform future advising structures and academic program enhancements, supporting student onboarding through academic orientation, Q&A sessions, and continuous touchpoints throughout the program year, leading facilitation of academic policies including substitution, petitions, accommodations and probations, conducting regular knowledge-sharing sessions, developing a core advising toolkit, managing on-boarding efforts related to coursework and academic planning, and performing other related work as needed.
Minimum requirements include a college or university degree in a related field and 5-7 years of work experience in a related job discipline. Preferred qualifications include a bachelor's or master's degree, at least five years of experience in academic advising, academic operations, or student support within higher education, demonstrated proficiency with MS Office, familiarity with advising systems, student records platforms, and learning management tools, strong understanding of academic policy, curriculum structures, and graduate-level program design, engagement with diverse student populations, and support for varying academic needs and aspirations, highly organized, empathetic, and solutions-focused with excellent interpersonal communication skills, outstanding verbal, written, and presentation skills, ability to work independently with little supervision, self-motivated disposition, identification of opportunities for improvement, recommendation of effective changes, strategic planning, critical thinking, analytical, and persuasion skills, ability to handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions, demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty and corporate contacts in a multitude of communication methods, including in-person, email, and phone, and professional demeanor, including tact, discretion, and a customer service-oriented approach.