Dean Of Student's Student Affairs Operations Manager
The Dean of Student's Student Affairs Operations Manager will lead, organize, and support critical administrative and graduate student affairs functions within an academic environment. This position will focus on the holistic management of the Dean of Students office as a whole, and will assist with high level operational, financial, and programming tasks for the department. The Student Affairs Operations Manager also plans and administers a variety of student services.
Responsibilities include serving as the initial point of contact for all students, monitoring the Dean of Students listserv, assisting with coordinating the UPass program, ordering office supplies, taking lead in organizing main office areas, creating and disseminating office communications, assisting Dean of Students staff with logistics and administrative tasks for signature events, managing and coordinating process for certification of academic credentials for graduates obtaining state licensures, performing administrative tasks pursuant to academic advising, overseeing digital database management and records maintenance, managing the Dean of Students, Diversity, and Inclusion's calendar, front desk schedule coordination, and overall scheduling for the DOS office, assisting with financial tasks, managing student room reservations, developing positive and active working relationships with internal and external constituents, assisting with recruiting, training, scheduling, and day-to-day management of student staff, assisting with organizing or leading programs to build community within the DOS Team, and larger Crown community, providing administrative support for office leadership, preparing special reports and summaries, assisting in managing daily operation of the office, coordinating special projects as directed by the leader, and performing other related work as needed.
Minimum qualifications include vocational training, apprenticeships or the equivalent experience in related field, and knowledge and skills developed through 5-7 years of work experience in a related job discipline. Preferred qualifications include an associate's or bachelor's degree, one or more years of administrative experience in higher education, academic support, or a closely related environment, experience with PeopleSoft or similar course management systems, demonstrated flexibility and ability to multitask, ability to effectively communicate with faculty, graduate students, and various administrative offices, excellent organizational skills, attention to detail, analytical skills, ability to meet deadlines, ability to maintain confidentiality, ability to resolve problems, ability to work independently and as part of a team, knowledge of Microsoft Office Suite, Zoom, and various database systems, knowledge, awareness, and skills related to equity and inclusion, and knowledge of database management software.
Application documents required include a cover letter and resume. References are preferred.