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Madera USD

Transportation Dispatcher

Madera USD, Madera

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Salary : $51,553.00 - $67,839.00 Annually
Location : Madera, CA
Job Type: Permanent
Job Number: POS1386
Department: Transportation Department
Opening Date: 08/21/2025
Closing Date: 9/12/2025 4:00 PM Pacific
Definition
Under the general direction of the Director of Transportation, the Transportation Dispatcher is responsible for efficiently planning, coordinating, dispatching, and overseeing assigned school bus fleet activities and bus drivers; processing service requests pertaining to routine and emergency maintenance issues; maintaining department records in accordance with mandated requirements; and coordinating assigned projects. The incumbents in this classification provide the school community with student transportation services which directly support student learning and achievement.
Examples of Duties/Essential Job Functions
The following alphabetical list of functions, duties, and tasks is typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform other closely related or department-specific functions, duties, and tasks from those set forth below to address business needs and changing business practices.
  • Attends unit meetings, in-service training and workshops to gather information required to perform job functions.
  • Collaborates with supervisor in developing routes and schedules (e.g., routes, workload, special trips, driver training, etc.) to determine driver and equipment requirements.
  • Communicates with drivers, teachers, parents, and principals to discuss issues and discipline problems, exchange information, prepare schedules, and resolve questions or concerns.
  • Compiles a variety of data (e.g., dispatch logs) to develop formal reports, convey information and comply with mandated requirements.
  • Confers with Supervisor - Transportation Operations regarding policies, procedures and/or actions (e.g., boundary changes, personnel requirements, dispatching problems) to provide information for decision making and for enhancing student transportation services.
  • Coordinates assignment of field trips, extra-curricular activities, and special events; processes and maintains field trip requests and information; logs requests and prepares related records; assists in the coordination of charter vehicles; assures proper coverage of field trips and special events.
  • Coordinates bus driver substitute coverage.
  • Develops and implements workable solutions to daily operation problems to bring immediate resolution to current and potential problems.
  • Dispatches the District bus fleet to meet student transportation needs.
  • Drives a school bus over designated routes in emergency situations; performs pre-trip and post-trip inspections maintains order and proper discipline of student passengers according to District policy.
  • Informs school personnel and parents of practices (e.g., rules, regulations, laws) to provide information for their follow-up action.
  • Processes a variety of materials (e.g., service orders, route changes) to update and distribute information, and or/ comply with mandated requirements .
  • Responds to injuries and/or accidents to comply with established policies and regulatory guidelines.
  • Responds to inquiries from students, parents, and/or staff (e.g., stop locations, schedule, State-regulated policies) to provide the necessary information regarding transportation services.
  • Schedules work assignments, including coverage for ill drivers or breakdowns, to ensure completion of transportation routes in a timely manner.
  • Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit and the District, including various mandatory District trainings.
KNOWLEDGE, SKILLS, AND ABILITIES
(At time of application)
Knowledge of:
  • Procedures, methods and techniques of dispatching and scheduling buses
  • Proper operations of school buses and school transportation vehicles
  • Safe and defensive driving methods and techniques
  • All applicable provisions of the California Vehicle Code, California Code of Regulations, and Education Code relating to student transportation
  • District organization, operations, policies, and objectives
  • Classified collective bargaining agreement as pertains to Bus Driver bidding rules and field trip assignments
  • Basic maintenance requirements
  • District geographic areas
  • Appropriate Health and Safety regulations, safety precautions and procedures
  • Standard first aid procedures
  • Proper lifting techniques
  • Basic record-keeping and report preparation techniques
  • Emergency evacuation techniques
  • Utilization of wheelchairs, tie downs, child safety seats, lifts, etc. (by assignment)
  • Basic record-keeping and report preparation techniques
  • Operation of a computer and assigned software
Skills and Abilities to:
  • Operate standard office equipment including using a variety of software applications; database management, computer-based routing systems, and software applications
  • Apply District and other applicable rules and regulations pertaining to pupil transportation
  • Adhere to safety practices; learn and observe legal and defensive driving practices
  • Learn and follow designated routes
  • Maintain a safe discipline level among passengers
  • Conduct safety inspections and perform routine preventive maintenance
  • Comprehend and follow equipment instructions for student assistive devices such as wheelchairs
  • Assist in loading and unloading students with special needs
  • Administer first aid
  • Analyze situations to define issues and draw conclusions
  • Operate district vehicles, fire extinguisher, two-way radio and standard office equipment
  • Prepare and maintain accurate records
  • Adapt to changing work priorities
  • Work with a diversity of individuals and/or groups
  • Exercise sound judgment
  • Create safe environment for students
  • Understand and carry out oral and written instructions
  • Work independently with little direction
  • Make common sense decisions in potentially critical situations
  • Communicate with diverse groups including school age riders; displaying tact and courtesy; establishing and maintaining effective working relationships
  • Maintain an understanding of the special needs of students and their parents
  • Maintain student confidentiality
  • Work with constant distractions
RESPONSIBILITY:
Responsibilities include working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and operating within a defined budget. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services.
Employment Standards/Minimum Qualifications
(At time of application and in addition to the Knowledge, Skills, and Abilities listed above.)
EDUCATION REQUIRED:
High School diploma or GED.
EXPERIENCE REQUIRED:
Two (2) years of responsible school bus driving experience.
LICENSE(S) REQUIRED:
  • Possession of a valid California Class A or B Commercial Driver's License with appropriate endorsements and remain insurable at the District's standard insurance market rate. Current DMV report.
  • Valid California Special Driver's Certificate for School Bus
  • U.S. Department of Transportation DL-51 Medical Examiner's Certificate
  • Valid First Aid Certification (as required to maintain valid and current CA Special Driver's Certificate for School Bus)
CERTIFICATIONS AND TESTING REQUIRED:
  • Pass the District's applicable proficiency exam for the job class with a satisfactory score
  • After offer of employment, obtain:
    • Criminal Justice and FBI Fingerprint Clearance
    • Negative TB test result plus periodic post-employment retest as required (currently every four years)
    • Pre-employment physical exam (A / B or others?) through District's provider at District's expense
    • Post-employment random drug screen testing, as currently required under DOT regulations, to maintain California Commercial Driver's License through District's provider at District's expense

SALARY SCHEDULE: Classified Salary Range: 32
Work Calendar: 261 Days
Work Schedule: 10:00 am - 7:00 pm (8 hours/day)
Work Location: Transportation Department
Examination Process
*Materials Required:*
1. Completed application
2. Proof of High School Diploma or Equivalency (copy of official transcript OR copy of diploma is acceptable)
3. U.S. Department of Transportation DL-51 Medical Examiner's Certificate
4. DMV Report (dated within the last 30 days)
5. Copy of Class A or B Driver's License
6. Valid California Special Driver's Certificate for School Bus
7. Resume
*PC RULES 5.2.1.2 -5.2.1.2 - In-house employees will have first consideration for the position. If sufficient candidates are not available to complete the three ranks, the Personnel Commission will move to include outside candidates.
The examination process will include screening to ensure applications are complete and meet all minimum qualifications. No additional information will be accepted from applicants once the application has been submitted. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the examination process.
The examination process will include a competency assessment (100% weight). Those candidates achieving a passing overall score of 70% out of 100% on the assessment will be placed on the Eligibility List, and the top three (3) ranks will be forwarded to the hiring authority for final interview and selection. The Eligibility List is valid for one (1) year from the certified date.
INITIAL TESTING TENTATIVELY SCHEDULED AS FOLLOWS:
COMPETENCY ASSESSMENT: TBD
PASSING THE EXAMINATION AND BEING PLACED ON THE ELIGIBILITY LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT
To move forward in the selection process, you must complete an online application through this website. Resumes may be uploaded, but cannot be used in place of a completed application.
SUBMISSION OF APPLICATION: ONCE YOU HAVE SUBMITTED YOUR APPLICATION, YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.
When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information of your supervisors. The experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.
All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The examination process/examination date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the email address listed on your application.
If you have any questions regarding the recruitment process, please contact Personnel Specialist Alejandra Venegas-Chaves at Ext 294 or email
ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Madera Unified School District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request, including an explanation as to the type and extent of accommodation needed to participate in the selection process.
The Governing Board desires to provide a positive work environment where employees and job applicants are assured of equal access and opportunities and are free from harassment in accordance with the law. The Board prohibits district employees from discriminating against or harassing any other district employees and job applicant on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. The following person is designated as the Title IX Coordinator:
Prince Marshall
Executive Director of Student and Family Support Services
1820 Howard Road, Madera, CA 93637
Full-time permanent positions (more than 4 hrs/per day) provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents. For a detailed list of benefits, visit our website links below.

01
Are you retired from CALPERS or CAL STRS?
  • Yes
  • No

02
If the answer is yes, please list the retirement system you are retired from (CAL PERS or CAL STRS) and enter the last four digits of your Social Security number and the date you retired.
03
To be properly and promptly notified of the status of my application, I understand that I must provide on my application, the following information:- Working e-mail address- Telephone NumberI understand that I must provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.I understand that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.I understand that it is my responsibility to ensure that the email address I provided is a working email and that I will check my email regularly to ensure that I receive any communication as it related to this application promptly.I understand that the Madera Unified School District Personnel Commission is not responsible for any lost or redirected email and that it is my responsibility to add to my email contact list to avoid email notifications related to this application from being classified as "spam" or "junk" email. I have read these statements to their fullest and will provide a working e-mail address on my application to receive the status of my application.
  • Yes
  • No

04
I understand that I am required to describe, in detail, my appropriate qualifying experience in the Work Experience section of my application. I understand that I must indicate my appropriate job classification in my work history and not any working title that I believe is designated to me. I understand that if I do not provide correct information that my application will be disqualified and will not recieve further consideration. I understand that if I attach a resume and/or cover letter in lieu of completing any portion of the application, my application is incomplete and will not be considered for this examination, and my application will not be further processed. I understand that I must completely answer each supplemental question with the required information. Failure to do so will cause automatic disqualification.I have read these statements to their entirety and understand them completely and to their fullest.
  • Yes
  • No

05
I have attached a copy of my high school diploma or official high school transcripts or high school equivalency or higher college degree if completed. Failure to do so may make my application deemed incomplete.
  • Yes
  • No

06
I have attached a copy of my valid Class A or B California Driver's license. Failure to do so may make my application deemed incomplete.
  • Yes
  • No

07
I have attached a copy of my current DMV report, dated 30 days from the submission of my application. Failure to do so may make my application deemed incomplete.
  • Yes
  • No

08
I have attached a copy of my California Special Driver's Certificate for School Bus. Failure to do so may make my application deemed incomplete.
  • Yes
  • No

09
I have attached a copy of my U.S. Department of Transportation DL-51 Medical Examiner's Certificate. Failure to do so may make my application deemed incomplete.
  • Yes
  • No

Required Question