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MN Cannabis Staffing

General Manager - Retail

MN Cannabis Staffing, Minneapolis, Minnesota, United States, 55400

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General Manager - Retail

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MN Cannabis Staffing About the Role:

We're seeking a dynamic General Manager (GM) to lead all operations at our new retail location coming to Minnesota. As the senior on-site leader, you'll be responsible for driving performance, managing daily operations, developing a high-performing team, and delivering outstanding customer experience. About the Role:

We're seeking a dynamic General Manager (GM) to lead all operations at our new retail location coming to Minnesota. As the senior on-site leader, you'll be responsible for driving performance, managing daily operations, developing a high-performing team, and delivering outstanding customer experience.

As GM, you'll set the tone for the store culture, lead with vision, and ensure seamless customer experience while meeting key business metrics. This role is perfect for someone who thrives in a fast-paced environment, is passionate about developing people, and enjoys rolling up their sleeves to get things done.

Key Responsibilities:

Leadership & People Management

Train, mentor, and supervise Assistant GMs and Retail Associates Set performance goals and conduct regular evaluations Promote a positive, inclusive, and high-performance culture Oversee hiring, onboarding, coaching, and progressive discipline

Store Operations & Scheduling

Manage all daily store operations including staffing, scheduling, and coverage Coordinate team meetings and communicate priorities Ensure compliance with all SOPs, safety standards, and labor laws

Customer Experience

Champion a customer-first mindset across the store Resolve escalated issues and ensure service excellence Maintain a clean, welcoming, and organized store environment

Sales & Financial Performance

Monitor KPIs and financial reports to drive profitability Participate in monthly financial reviews and performance reporting Support promotional campaigns, loyalty programs, and upsell strategies

Inventory & Cash Management

Oversee inventory control, delivery intake, and loss prevention Ensure proper handling of cash, POS systems, and daily reconciliations Safeguard store assets through proper security protocols

Technology, Facilities, & Merchandising

Maintain all in-store technology, kiosks, displays, and signage Coordinate with vendors and service providers for maintenance and repairs Ensure the store aligns with brand guidelines and promotional messaging

Qualifications:

5+ years of experience in multi-functional retail management with direct supervisory experience Strong leadership and coaching abilities Excellent organizational, communication, and problem-solving skills Comfortable working with scheduling, inventory systems, and financial reporting A high level of integrity, personal motivation, adaptability, and sense of urgency Commitment to maintaining confidentiality and managing sensitive information Previous retail, sales and/or customer service experience is strongly preferred We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product. Ability to work flexible hours including evenings, weekends and holidays Must commit to coming to work sober. Successfully pass a pre-employment criminal background check Minimum 21 years of age

Benefits and Compensation:

Pay range between $65,000-$75,000 Bonus incentives programs Employee discount includes 50% off smokable cannabis products Health, Dental and Vision insurance Employee Assistance Program (EAP) Employee Discount Program offering exclusive discounts from top national retailers Paid Sick Leave (PSL) and Personal Time Off (PTO) Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at MN Cannabis Staffing by 2x Get notified about new Retail General Manager jobs in

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