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KRG Technologies Inc.

SCCM Consultant with Big Fix

KRG Technologies Inc., New Orleans, Louisiana, United States, 70123

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Job Description

For SCCM, Look for

Big Fix

as primary skill. please look one or two profiles with SCCM and IBM Big fix. These two tools experience person will be good candidate for us to support. Job Description: • TOP NOTCH communication skills are VERY important in this role. MUST MEET ALL ENGLISH PROFICIENCY REQUIREMENTS. • A solid understanding of desktop management technologies and processes (as listed in the JD) balanced with strong team leadership and client communications are key attributes to success in this position. • This is a versatile role providing technical leadership, process assessment, and development in the Endpoint Management (Desktop Management) service streams for Customer. • The role is asked to contribute to the estate of knowledge and process development for delivering End Point Management Services by participating as a Subject Matter Expert in Software Distribution Technologies, Image Development, and to provide oversight and interface with Application Packaging Teams. • The Technical Analyst must be capable of filling in or providing guidance to any member of the team he/she leads. • Candidates must have strong organizational skills along with being process driven and conversely, must drive process development and adherence. • The Endpoint Tech is responsible to assess and recommend innovative use and implementations of new features and technologies related to desktop management in with the objective of enhancing our customer's End User Experience while driving efficiencies into all aspects of our service delivery. • The EPM Tech must effectively work with other technologists in our teams to define and execute our service strategies. • This role often will interface with client IT Management, as well as with other technology team members from our organization. • This person is responsible to assume a technical role in overseeing the Desktop and Desk-side services, coordinating and monitoring dependencies and between End User Service, Enterprise Computing Platform Services, and Endpoint Management service streams. • The Technical expert may also serve as a top tier support resource for evaluating and remediating complex technical challenges faced by our clients and technology teams. Position Requirement: • Microsoft SCCM OSD - Image Development and Deployment • Microsoft Deployment Toolkit (MDT ) - Image Development and Deployment • Desktop related Group Policy Objects (GPO) • Scripting with Powershell and VBScript • Desktop and Application virtualization Soft/Advisory Skills Day to Day Task: • This is an onsite client-facing position. • Candidate must have experience working with teams responsible for engineering, administering, and configuring Microsoft SCCM and utilizing it for software, patch, and operating system deployment. • Candidate must also understand and support team members using Microsoft MDT and SCCM/OSD for image development and management work including creation of new images, and incorporation of new hardware into existing images. • Knowledge of Windows 7 and Windows 10 Deployment Technologies, image development, application packaging, and GPO Administration are also key skills. • The Technical Service Delivery Lead (TSDL) advises, analyzes, researches, designs, and leads implementation of complex integrated solutions for managing the End User Environment. • He/she is a primary contact with our client's technical and management resources to discuss tactical issues. • The person in this role will assist in the assessment and development of project plans for initiatives related to deploying End User devices, tools, and management software. Good to have: • Meeting Client SLA and internal metrics • Supervise and coach Team Leaders, Managers on weekly basis • Brining new ideas and innovation for process development and overall organizational progress. • Improve the operational systems, processes and policies in support of organizations mission – specifically • Information flow and management • Business process and organizational planning • Individual should have ability to provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results. • Understand client requirements and accountable in ensuring support team is meeting client expectations

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