Insurance Office of America
Commercial Account Manager - Transportation (Remote)
Insurance Office of America, New York, New York, United States
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Commercial Account Manager - Transportation (Remote)
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Insurance Office of America 2 months ago Be among the first 25 applicants Join to apply for the
Commercial Account Manager - Transportation (Remote)
role at
Insurance Office of America Get AI-powered advice on this job and more exclusive features. Title: Account Manager - Commercial Lines
Job Description
Title: Account Manager - Commercial Lines
Hybrid/Remote:
supporting our Lehi, UT office
Open to Fully Remote:
Utah and California residents
Book Focus:
Transportation, Trucking
(experience required)
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here:
ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities
Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion. Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance:Stay updated on company policies and procedures. Continuous Improvement:Seek and adopt best practices to improve individual and team performance. Champion IOA Values:Demonstrate integrity and leadership.
Ideal Candidate Qualifications
3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active Property & Casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent)
What We Offer
Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment
What To Expect (Application Process)
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $75,000.00 - $95,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
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Commercial Account Manager - Transportation (Remote)
role at
Insurance Office of America 2 months ago Be among the first 25 applicants Join to apply for the
Commercial Account Manager - Transportation (Remote)
role at
Insurance Office of America Get AI-powered advice on this job and more exclusive features. Title: Account Manager - Commercial Lines
Job Description
Title: Account Manager - Commercial Lines
Hybrid/Remote:
supporting our Lehi, UT office
Open to Fully Remote:
Utah and California residents
Book Focus:
Transportation, Trucking
(experience required)
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here:
ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities
Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion. Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance:Stay updated on company policies and procedures. Continuous Improvement:Seek and adopt best practices to improve individual and team performance. Champion IOA Values:Demonstrate integrity and leadership.
Ideal Candidate Qualifications
3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active Property & Casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent)
What We Offer
Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment
What To Expect (Application Process)
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $75,000.00 - $95,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Insurance Referrals increase your chances of interviewing at Insurance Office of America by 2x Get notified about new Commercial Account Manager jobs in
Santa Ana, CA . Ontario, CA $263,000.00-$525,000.00 3 weeks ago Mass Spectrometry Territory Sales Manager
Business Development Manager - Property Management
Orange County, CA $80,000.00-$100,000.00 1 week ago SaaS Business Development Manager (Canada)
Downey, CA $75,000.00-$120,000.00 1 day ago West Covina, CA $75,000.00-$120,000.00 1 day ago Pervasive Sensing Business Development Manager
Area Sales Manager - Southern California
Area Sales Manager - Door to Door (D2D) West
Ascentium Direct Sales Account Manager (Remote Opportunity)
Irvine, CA $40,000.00-$300,000.00 1 week ago Sales, Key Account Manager - Mobile Surgery (Southern CA)
Irvine, CA $90,000.00-$110,000.00 3 weeks ago Technical Key Account Manager - Aerospace
Irvine, CA $116,000.00-$150,000.00 2 weeks ago Orange County, CA $80,000.00-$105,000.00 1 day ago Huntington Beach, CA $80,000.00-$105,000.00 2 days ago Irvine, CA $80,000.00-$105,000.00 2 days ago Ascentium Sales Account Manager Hotel Hospitality (Remote Opportunity)
Irvine, CA $40,000.00-$300,000.00 3 days ago Santa Ana, CA $100,000.00-$156,000.00 6 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr