McDonald's Corporation
Product Manager Integrated Delivery
McDonald's Corporation, Chicago, Illinois, United States, 60290
Job Description:
Company Description:
McDonalds growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonalds will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonalds Global Technology is here to power tomorrows feel-good moments.
Thats why youll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, were digitizing the Golden Arches. Combine that with our unparalleled global scale, and were reshaping all areas of the business, industry and every community that is home to a McDonalds restaurant. We face complex tech challenges every day. But thats where our diverse and talented teams come in. Theyre made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonalds Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
This role sits within the McDonalds Global Technology, Product and Design team, where our vision is to develop digital customer experiences that delight our customers and enable our crew to operate our restaurants reliably and effectively.
As a Product Manager of Integrated Delivery Experiences, you will be responsible for leading the roadmap and delivering key features for our in-app integrated McDelivery product. In this role, you will work closely with cross-functional teams, including engineering, design, and operations, to drive product innovation and achieve business goals. You will be the champion of the customer and our McDelivery business, translating their needs and feedback into product requirements and driving customer-centric product development. You will be reporting directly to the Senior Product Manager of Integrated Delivery Experiences within the Delivery product domain. The ideal candidate is a customer-obsessed product innovator who can not only articulate a product strategy, but also execute against it.
Duties
Partner with Senior Product Manager to develop and implement against the product roadmap, aligning with overall business goals and market trends
Own, handle and prioritize a balanced product backlog
Actively participate in agile ceremonies
Drive end-to-end product development, including defining customer requirements and user stories, crafting product specifications, and working with the engineering and design teams to develop and launch new product features and functionality.
Deeply understand customer and crew needs, areas of opportunity, and behaviors through research, user feedback, and market analysis. Use data and insights to advise product decisions and prioritize product backlog items.
Define and analyze product performance metrics to evaluate product success and opportunity areas.
Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives.
Cultivate a collaborative workspace and nurture strong bonds with team members to align product goals and achieve desired outcomes.
QualificationsBasic Qualifications Bachelors degree in business, marketing, computer science or an equivalent experience
Minimum of 3-5 years of experience in product management or software development
Flexible to occasionally working outside US core work hours to collaborate with global collaborators and partners based outside of the US
Strong communication skills, with the ability to influence and collaborate with cross-functional teams
Validated experience in Agile development, application of Agile techniques and delivery practices
Attitude dedicated to achieving business goals.
Preferred Qualifications Passionate and customer-focused, looking for new solutions for the business, and someone who truly enjoys designing and delivering extraordinary experiences to build brand affinity.
Capable of finding product solutions that customers (internal and external) love, in a business that has sophisticated operational and service delivery considerations
Knowledge and familiarity with UX design, customer experience and customer experience platform technology systems/specifications interdependencies
Confident working in a fast-paced environment with a willingness to make quick decisions based on continuous prioritization and evolving customer needs
Clear and effective communication skills for articulating complex ideas to various audiences, including both technical and non-technical individuals
Compensation Bonus Eligible: Yes Long - Term Incentive: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $129,800.00 - $165,490.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds long-term incentive plan. McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 1842 #J-18808-Ljbffr
Own, handle and prioritize a balanced product backlog
Actively participate in agile ceremonies
Drive end-to-end product development, including defining customer requirements and user stories, crafting product specifications, and working with the engineering and design teams to develop and launch new product features and functionality.
Deeply understand customer and crew needs, areas of opportunity, and behaviors through research, user feedback, and market analysis. Use data and insights to advise product decisions and prioritize product backlog items.
Define and analyze product performance metrics to evaluate product success and opportunity areas.
Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives.
Cultivate a collaborative workspace and nurture strong bonds with team members to align product goals and achieve desired outcomes.
QualificationsBasic Qualifications Bachelors degree in business, marketing, computer science or an equivalent experience
Minimum of 3-5 years of experience in product management or software development
Flexible to occasionally working outside US core work hours to collaborate with global collaborators and partners based outside of the US
Strong communication skills, with the ability to influence and collaborate with cross-functional teams
Validated experience in Agile development, application of Agile techniques and delivery practices
Attitude dedicated to achieving business goals.
Preferred Qualifications Passionate and customer-focused, looking for new solutions for the business, and someone who truly enjoys designing and delivering extraordinary experiences to build brand affinity.
Capable of finding product solutions that customers (internal and external) love, in a business that has sophisticated operational and service delivery considerations
Knowledge and familiarity with UX design, customer experience and customer experience platform technology systems/specifications interdependencies
Confident working in a fast-paced environment with a willingness to make quick decisions based on continuous prioritization and evolving customer needs
Clear and effective communication skills for articulating complex ideas to various audiences, including both technical and non-technical individuals
Compensation Bonus Eligible: Yes Long - Term Incentive: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $129,800.00 - $165,490.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds long-term incentive plan. McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 1842 #J-18808-Ljbffr