Denim
At Denim, they have made it their mission to advance the supply chain by accelerating the movement of money and data. Denim is a tech-forward freight factoring partner processing over $1 million daily. Denim delivers fast access to the working capital freight brokers and fleets need, when they need it. With Denim’s proven, flexible factoring solutions, customers can easily manage their business’ financing options, monetize working capital, and automate back-office operations to build a resilient business.
A remote-first company, Denim has been named a Best Place To Work by Built In and Fast Company. At Denim, they depend on the unique approaches of their team members to help us solve complex problems. They are committed to increasing diversity across their team and ensuring that Denim is a place where people from all backgrounds can make an impact.
The Opportunity
As a Client Relationship Manager II at Denim, you will be the frontline ambassador for our company, serving as the primary point of contact for our valued clients. Reporting directly to the Director of Client Services, you will be responsible for ensuring our clients receive world-class service.
In this role, your primary focus will be on building strong client relationships, identifying and solving root causes of recurring issues, and collaborating with cross-functional teams to improve our products and services. You will have the opportunity to work directly with company executives and their finance departments, providing support and guidance to help them leverage Denim's solutions effectively.
This position is ideal for an ambitious early-career professional who thrives in a fast-paced environment, has a passion for problem-solving, and is eager to learn and grow within a dynamic organization.
What Excites You:
Client Engagement : You'll have the opportunity to build and nurture relationships with diverse clients, understanding their unique needs and contributing to their success.
Problem Solving and Continuous Improvement:
You'll dive deep into client issues, identify root causes, and develop effective solutions, leveraging your analytical skills and creativity to improve our clients' experience and our internal processes. Data-Driven Decision Making:
You'll work with client data to derive insights and inform your decisions, using data to proactively address potential issues and drive better outcomes for our clients and the business. Collaboration and Teamwork:
You'll work closely with cross-functional teams, including Product, Sales, and Operations, to ensure seamless client experiences and achieve business objectives. Dynamic and Fast-Paced Environment:
As part of a growing company, you'll encounter new challenges and opportunities regularly, requiring you to think on your feet and adapt quickly. What Excites Us: Strong Client Service Skills:
You have a passion for delivering exceptional client service and building lasting relationships. Data Fluency:
You're comfortable working with data and using it to inform your decisions and recommendations. Adaptability:
You thrive in a fast-paced, evolving environment and are quick to learn new technologies and processes. Effective Communication:
You can convey complex information clearly and empathetically to both clients and internal teams. Team Player:
You collaborate effectively across different departments and contribute to a positive team culture Required Experience: 3-5 years of client-facing experience in a professional setting Experience working with financial or technical products/services Demonstrated ability to communicate effectively with business owners and finance professionals, along with long term relationship building skills Demonstrated ability to learn and adapt to new technologies and software platforms quickly Optional Experience: Experience using a Customer Service or Customer Relationship Management platform such as Salesforce, Zendesk, Hubspot, DialPad Experience in crucial conversations and negotiations Experience in the transportation or logistics industry Experience with creative problem solving Familiarity with factoring or other financial services Background in accounts payable, accounts receivable, or billing processes Previous work in a startup or fast-paced environment Experience with data analysis tools or basic SQL Unbelievable Benefits and Perks Fully remote work by design Generous option (equity) grant opportunities Company laptop; $1,000 home office build-out allowance Unlimited paid time off (PTO) Generous parental leave policy 100% PAID medical, dental and vision insurance Short term disability; long term disability; life insurance 401k with potential future employer match $100/month wellness allowance $1,000/year professional development allowance Biannual in-person retreats for fun and learning Volunteer days in your local community We Celebrate Diversity, Camaraderie and Growth! Denim’s culture embraces curiosity, collaboration and continual improvement. We strive to maintain an environment that’s friendly, inclusive and mutually supportive. We earn great employee reviews because we care about your professional growth and personal happiness. And we honor each individual’s uniqueness and contributions. We don’t just accept people’s differences. We celebrate them. Denim is an equal opportunity workplace and an equal opportunity employer. Compensation Range: $65,000.00 - $75,000.00 Denim believes in providing pay transparency to all candidates. For annual compensation, our pay ranges for all roles are based on geographic location, job responsibilities and experience, benchmarked against similar stage companies in our industry. We share salary ranges on all job postings regardless of desired hiring location. Every final offer presented is determined by several components including location as well as candidate experience and skills, and could alter from the amounts listed above. Create a Job Alert Interested in building your career at Denim? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn * Do you have experience working in fin-tech, saas, or high-growth startup industry? * Select... Do you have experience working in the transportation or logistics industry? * Select... Were you referred by a current employee? * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... Pronoun
Denim is welcoming of all people and we are committed to ensuring that all people are seen and safe. One way we do this is by learning each other’s pronouns and always using each other’s correct pronouns. We do not assume anyone’s gender identity or pronouns based on appearance and recognize that there are more than two pronouns because we recognize there are more than two genders. An integral part of helping employees thrive is creating a space where every individual feels they can bring their full selves to work. To which pronoun do you most identify (So we know how to address you) Select... Which of the following most accurately describes you: Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Denim’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Denim is a trusted factoring partner for freight brokers, trucking companies, and 3PLs. Hundreds of companies trust Denim to manage their working capital, carrier payments, and back-office processes.
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You'll dive deep into client issues, identify root causes, and develop effective solutions, leveraging your analytical skills and creativity to improve our clients' experience and our internal processes. Data-Driven Decision Making:
You'll work with client data to derive insights and inform your decisions, using data to proactively address potential issues and drive better outcomes for our clients and the business. Collaboration and Teamwork:
You'll work closely with cross-functional teams, including Product, Sales, and Operations, to ensure seamless client experiences and achieve business objectives. Dynamic and Fast-Paced Environment:
As part of a growing company, you'll encounter new challenges and opportunities regularly, requiring you to think on your feet and adapt quickly. What Excites Us: Strong Client Service Skills:
You have a passion for delivering exceptional client service and building lasting relationships. Data Fluency:
You're comfortable working with data and using it to inform your decisions and recommendations. Adaptability:
You thrive in a fast-paced, evolving environment and are quick to learn new technologies and processes. Effective Communication:
You can convey complex information clearly and empathetically to both clients and internal teams. Team Player:
You collaborate effectively across different departments and contribute to a positive team culture Required Experience: 3-5 years of client-facing experience in a professional setting Experience working with financial or technical products/services Demonstrated ability to communicate effectively with business owners and finance professionals, along with long term relationship building skills Demonstrated ability to learn and adapt to new technologies and software platforms quickly Optional Experience: Experience using a Customer Service or Customer Relationship Management platform such as Salesforce, Zendesk, Hubspot, DialPad Experience in crucial conversations and negotiations Experience in the transportation or logistics industry Experience with creative problem solving Familiarity with factoring or other financial services Background in accounts payable, accounts receivable, or billing processes Previous work in a startup or fast-paced environment Experience with data analysis tools or basic SQL Unbelievable Benefits and Perks Fully remote work by design Generous option (equity) grant opportunities Company laptop; $1,000 home office build-out allowance Unlimited paid time off (PTO) Generous parental leave policy 100% PAID medical, dental and vision insurance Short term disability; long term disability; life insurance 401k with potential future employer match $100/month wellness allowance $1,000/year professional development allowance Biannual in-person retreats for fun and learning Volunteer days in your local community We Celebrate Diversity, Camaraderie and Growth! Denim’s culture embraces curiosity, collaboration and continual improvement. We strive to maintain an environment that’s friendly, inclusive and mutually supportive. We earn great employee reviews because we care about your professional growth and personal happiness. And we honor each individual’s uniqueness and contributions. We don’t just accept people’s differences. We celebrate them. Denim is an equal opportunity workplace and an equal opportunity employer. Compensation Range: $65,000.00 - $75,000.00 Denim believes in providing pay transparency to all candidates. For annual compensation, our pay ranges for all roles are based on geographic location, job responsibilities and experience, benchmarked against similar stage companies in our industry. We share salary ranges on all job postings regardless of desired hiring location. Every final offer presented is determined by several components including location as well as candidate experience and skills, and could alter from the amounts listed above. Create a Job Alert Interested in building your career at Denim? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn * Do you have experience working in fin-tech, saas, or high-growth startup industry? * Select... Do you have experience working in the transportation or logistics industry? * Select... Were you referred by a current employee? * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... Pronoun
Denim is welcoming of all people and we are committed to ensuring that all people are seen and safe. One way we do this is by learning each other’s pronouns and always using each other’s correct pronouns. We do not assume anyone’s gender identity or pronouns based on appearance and recognize that there are more than two pronouns because we recognize there are more than two genders. An integral part of helping employees thrive is creating a space where every individual feels they can bring their full selves to work. To which pronoun do you most identify (So we know how to address you) Select... Which of the following most accurately describes you: Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Denim’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Denim is a trusted factoring partner for freight brokers, trucking companies, and 3PLs. Hundreds of companies trust Denim to manage their working capital, carrier payments, and back-office processes.
#J-18808-Ljbffr