Program Manager: Recuperative Care Center

Program Manager – Recuperative Care Center (RCC) Housing Matters partners with individuals and families to create pathways out of homelessness into permanent housing. We are a leader in ending homelessness in Santa Cruz County and seek individuals eager to make a difference and committed to our vision that homelessness should be rare, brief, and non-recurring. The RCC Program Manager provides client assessment, goal setting, and advocacy for individuals experiencing homelessness. The role requires an energetic, creative leader to supervise and support teams delivering services that lead to permanent housing solutions. Hours and Benefits: Monday through Friday, with occasional evenings and weekends. Full-time, exempt position with medical, dental, vision, 403b, and PTO benefits. Benefits Summary: Multiple medical plans with 100% coverage for employees Dental and vision coverage Life insurance (UNUM) Chiropractic and acupuncture (for those with medical insurance) 403b retirement plan with up to 3% match EAP and Travel Assistance PTO accrual to 20 days annually, 1 floating holiday, 9 paid holidays Salary: $70,013 - $89,378 depending on experience Qualifications: 2-4 years frontline social service experience with homeless populations 3+ years management experience, preferably in nonprofit or social services Bachelor’s degree required; advanced degree or certification preferred Experience in program development, evaluation, and outcomes measurement Grant administration and reporting experience Bilingual in English and Spanish Attention to detail, effective communication, flexibility, problem-solving skills Requirements: Valid California Class C Driver's License Knowledge Areas: Social casework principles and caseload management Factors influencing homelessness Trauma-Informed Care principles Human behavior and development Grant compliance and reporting Program administration and fidelity Supervision and management techniques Housing First approach Community resources and benefit programs Essential Functions: Develop goals and action plans for staff and programs Conduct program evaluations and implement improvements Ensure compliance with grant requirements and reporting Develop and update policies and procedures Manage case managers and housing navigators Oversee documentation and data entry Coordinate training and ensure program efficiency Maintain accurate case records and HIPAA compliance Work with facilities and staff to ensure a safe environment Orient new guests and support storage of personal items Respond to crises and perform safety checks Supervise staff activities, including evaluations, recruitment, and training Transport participants as needed Housing Matters is an Equal Opportunity Employer and prohibits discrimination based on protected characteristics.

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