George Hills Company
Job Type
Full-time
Description
For 70 years George Hills has offered our clients unparalleled service and innovative excellence in claims administration and offered our employees a positive and collaborative culture that builds relationships based on pride and respect. As an "Employer of Choice", we are pleased to offer employees a flexible hybrid work schedule, competitive salary, and excellent benefits including medical, dental, vision, PTO, holidays, and 401k. To learn more, please visit our website at https://georgehills.com/ . George Hills is an equal-opportunity employer. Note: Employees must live in either CA or AZ.
In this entry-level Claims Representative position, you will investigate, evaluate, and adjust general, property damage and automobile liability claims for a large, dedicated client. Assigned claims generally consist of low to medium exposure, first and third-party automobile bodily injury and property damage claims, as well as premises liability accidents, and product liability claims.
Primary responsibilities include:
• Investigate, analyze, and determine the extent of the insurance provider's liability concerning personal, casualty, auto or property loss or damages, and attempt to settle with claimants.
• Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate and approve payment of claims within a certain monetary limit.
• Investigate claims:
• Assess and estimate vehicle or property damage.
• Compile information through interviews.
• Evaluate customer records.
• Examine evidence to determine if it will support claims.
• Follow contract, property, or insurance laws.
• Follow rules of evidence procedures in legal setting.
• Gather physical evidence.
• Inspect property to determine damages.
• Research property records.
• Conduct court searches.
• Interview claimants or witnesses
• Search legal records Interviews, telephones, and or correspond with claimants and witnesses.
• Evaluate liability exposure:
• Review insurance applications.
• Review insurance policies to determine appropriate coverage.
• Obtain, review, and evaluate records, police, medical, etc.
• Recommend claim action.
• Properly reserve for the claim.
• Adjust reserve as appropriate.
• Comply with accepted guidelines regarding reserving practice and authority levels.
• Create and maintain records:
• Maintain records, reports, and files in our claims system.
• Maintain all cases on an active diary in our claims system pursuant to established GHC criteria.
• Assist in the preparation of timely reports to clients.
• Comply with all reporting requirements/steps set out in the GHC Claims Handling Best Practices guide.
• Comply with regulatory requirements.
• Diary spoken or written information.
• Litigation management support:
• Collect evidence to support contested claims in court.
• Keep clients advised.
• Other duties as assigned.
Requirements
Education and Experience
• Bachelor's degree preferred.
• One to three years of experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities preferred.
• Possess basic knowledge relating to the handling of public entity liability claims.
• At least two(2) years of using Microsoft Windows on a PC including Microsoft Word, Excel, Outlook (no PowerPoint).
• At least two (2) years of using streaming video conferencing including Teams and Zoom with the ability to set and host group meetings with all included functionality.
• At least two (2) years of using claims management software and/or ability to quickly learn new software systems related to claims management.
• Excellent written and verbal communication skills.
Please see our privacy policy:
https://georgehills.com/wp-content/uploads/General-Notice-at-Collection-for-Applicants.pdf
Equal Employment Opportunity
George Hills Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including natural hair texture and hairstyles), color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, transgender (including whether or one is transitioning, have transitioned, or may be perceived to be in transition), religious creed (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic characteristics or information, cancer or record or history of cancer, or AIDS/HIV status), sexual orientation, military or veteran status, reproductive health decisions, off-duty cannabis use (that does not cause on-the-job impairment), any combination of the above characteristics, or any other characteristic protected by applicable federal, state, or local laws, regulations or ordinances. George Hills Company strictly prohibits discrimination, harassment, and retaliation in all employment practices, including recruitment, hiring, promotion, training, compensation, benefits, and termination.
Salary Description
$55,000-$67,000 per year
Full-time
Description
For 70 years George Hills has offered our clients unparalleled service and innovative excellence in claims administration and offered our employees a positive and collaborative culture that builds relationships based on pride and respect. As an "Employer of Choice", we are pleased to offer employees a flexible hybrid work schedule, competitive salary, and excellent benefits including medical, dental, vision, PTO, holidays, and 401k. To learn more, please visit our website at https://georgehills.com/ . George Hills is an equal-opportunity employer. Note: Employees must live in either CA or AZ.
In this entry-level Claims Representative position, you will investigate, evaluate, and adjust general, property damage and automobile liability claims for a large, dedicated client. Assigned claims generally consist of low to medium exposure, first and third-party automobile bodily injury and property damage claims, as well as premises liability accidents, and product liability claims.
Primary responsibilities include:
• Investigate, analyze, and determine the extent of the insurance provider's liability concerning personal, casualty, auto or property loss or damages, and attempt to settle with claimants.
• Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate and approve payment of claims within a certain monetary limit.
• Investigate claims:
• Assess and estimate vehicle or property damage.
• Compile information through interviews.
• Evaluate customer records.
• Examine evidence to determine if it will support claims.
• Follow contract, property, or insurance laws.
• Follow rules of evidence procedures in legal setting.
• Gather physical evidence.
• Inspect property to determine damages.
• Research property records.
• Conduct court searches.
• Interview claimants or witnesses
• Search legal records Interviews, telephones, and or correspond with claimants and witnesses.
• Evaluate liability exposure:
• Review insurance applications.
• Review insurance policies to determine appropriate coverage.
• Obtain, review, and evaluate records, police, medical, etc.
• Recommend claim action.
• Properly reserve for the claim.
• Adjust reserve as appropriate.
• Comply with accepted guidelines regarding reserving practice and authority levels.
• Create and maintain records:
• Maintain records, reports, and files in our claims system.
• Maintain all cases on an active diary in our claims system pursuant to established GHC criteria.
• Assist in the preparation of timely reports to clients.
• Comply with all reporting requirements/steps set out in the GHC Claims Handling Best Practices guide.
• Comply with regulatory requirements.
• Diary spoken or written information.
• Litigation management support:
• Collect evidence to support contested claims in court.
• Keep clients advised.
• Other duties as assigned.
Requirements
Education and Experience
• Bachelor's degree preferred.
• One to three years of experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities preferred.
• Possess basic knowledge relating to the handling of public entity liability claims.
• At least two(2) years of using Microsoft Windows on a PC including Microsoft Word, Excel, Outlook (no PowerPoint).
• At least two (2) years of using streaming video conferencing including Teams and Zoom with the ability to set and host group meetings with all included functionality.
• At least two (2) years of using claims management software and/or ability to quickly learn new software systems related to claims management.
• Excellent written and verbal communication skills.
Please see our privacy policy:
https://georgehills.com/wp-content/uploads/General-Notice-at-Collection-for-Applicants.pdf
Equal Employment Opportunity
George Hills Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including natural hair texture and hairstyles), color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, transgender (including whether or one is transitioning, have transitioned, or may be perceived to be in transition), religious creed (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic characteristics or information, cancer or record or history of cancer, or AIDS/HIV status), sexual orientation, military or veteran status, reproductive health decisions, off-duty cannabis use (that does not cause on-the-job impairment), any combination of the above characteristics, or any other characteristic protected by applicable federal, state, or local laws, regulations or ordinances. George Hills Company strictly prohibits discrimination, harassment, and retaliation in all employment practices, including recruitment, hiring, promotion, training, compensation, benefits, and termination.
Salary Description
$55,000-$67,000 per year