Goldbelt, Inc.
Project Manager I (Training Lead)
Goldbelt, Inc., Washington, District of Columbia, us, 20022
Please note that this position is contingent upon the successful award of a contract currently under bid.
Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services.
Summary:
The Project Manager I (Training Lead) will oversee the training program for contractor personnel supporting the CBP Office of Information and Technology (OIT), Field Support Directorate (TSD). This role ensures that all team members are fully trained in tools, processes, procedures, and customer service best practices, and that training remains aligned with performance goals and government requirements.
Responsibilities:
Ensuring contract personnel are adequately trained in the tools, processes, procedures, and customer service best practices required to perform the services.
Following existing formal training curricula for new hire training as well as refresher and remedial training for experienced agents.
Continuously reviewing existing training and contract performance for opportunities to improve.
Monitoring post-training work, including new hires and work performed after recurring or remedial training, to ensure agents follow training instructions.
Ensuring contractor personnel complete all government-mandated training within deadlines established by TSD Government Leadership—tracking completion and reporting to TSD government leadership.
Qualifications:
Necessary Skills and Knowledge:
In-depth knowledge of training practices and techniques.
Customer-focused, responsive, reliable, and detail-oriented with strong managerial, communication, and problem-solving skills.
Minimum Qualifications:
At least three (3) years’ experience designing and/or delivering training within the federal Customs and Border Protection or other law enforcement agency.
Ability to pass a background check, credit check, and drug test.
Preferred Qualifications:
Bachelor's degree in criminal justice from an accredited university.
Over 3 years as a training supervisor for a federal law enforcement agency.
Pay and Benefits:
The salary range for this position is $105,000 to $155,000 annually.
We offer a competitive salary based on experience and qualifications, along with comprehensive benefits including medical, dental, vision insurance, a 401(k) plan with company matching, tax-deferred savings, paid time off, and professional development opportunities.
Goldbelt Incorporated, headquartered in Juneau, Alaska, is an urban Alaska Native, for-profit corporation.
Contact us:
(907) 790-4990
3025 Clinton Drive
Juneau, AK 99801
(703) 871-2091
13900 Lincoln Park Drive, Suite 140, Herndon, VA 20171
ISO Certifications: ISO 9001:2015, ISO/IEC 20001-1:2018, ISO/IEC 27001:2013
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