Capgemini Engineering
Principal Service Management Consultant - GRC/IRM/TPRM
Capgemini Engineering, Chicago, Illinois, United States
Overview
Principal Service Management Consultant - GRC/IRM/TPRM
Location: Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, NY; Bridgewater, NJ or NJ near NY
Travel: 25% up to; but infrequently to begin with
Task details: ServiceNow Business Analyst (SME) - GRC/IRM/TPRM. A Governance, Risk, and Compliance (GRC) Integrated Risk Management (IRM) Subject Matter Expert (SME) has expertise and knowledge in the domain, technical aspects, and processes required to manage and implement a GRC IRM solution. This SME designs, develops, tests, analyzes, creates, and modifies the ServiceNow functionality. Working alongside a ServiceNow Architect and Engagement Teams, the GRC IRM SME shares responsibility for the overall ServiceNow solution.
Responsibilities
Interacting with Engagement Teams to collect and translate technical development requirements
Participates in the definition, design, build, and implementation of ServiceNow GRC IRM framework and solutions to meet client needs
Provides guidance and insight regarding industry best practices and recommendations
Definition of process and technical requirements to support design
Ensures that system improvements are successfully implemented
Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution
Qualifications
Required Skills:
ServiceNow Certified System Administrator (CSA) certification or ServiceNow GRC IRM Certification
1+ years’ experience working with GRC IRM solutions on the ServiceNow platform
Experience utilizing the Agile/Scrum methodology to define and deliver development work
Experience integrating to multiple data sources used to populate ServiceNow modules
Good understanding of ITSM Tooling / ServiceNow / GRC IRM
Strong understanding of solution components and their capabilities (applications, infrastructure, networks, databases, web technologies)
Excellent communication skills (verbal and written)
Able to work independently and demonstrate initiative through pro-active behavior
Participates in and/or leads diagnosis and fixing of problems within area of expertise
Identifies and fixes the root cause rather than just symptoms
Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit
Listens and ensures understanding of the client requirements to be able to support the design of appropriate solutions
Works with peer team to develop and promote solution
Displays a basic and developing understanding of Capgemini, the way we do business and the technologies involved
Possesses good analytical skills and can apply sound levels of logic to tasks undertaken
Possesses good presentation skills
Life at Capgemini
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a diverse group of 340,000 team members in more than 50 countries with strengths in AI, cloud and data, and deep industry expertise. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Capgemini will consider reasonable accommodations during recruitment as needed.
Please be aware that Capgemini may capture your image during the interview process for verification and related purposes. For more information on your rights as an Applicant see Capgemini’s Equal Employment Opportunity information.
Applicants for employment in the US must have valid work authorization that does not require sponsorship of a visa now or in the future. Capgemini discloses salary range information in compliance with pay transparency obligations. The disclosed range represents the lowest to highest salary we would pay for this role at the time of posting. The base salary range for the tagged location is $75,582 - $170,040. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full-time employees are eligible for paid time off, healthcare, 401(k), and other benefits as eligible.
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Location: Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, NY; Bridgewater, NJ or NJ near NY
Travel: 25% up to; but infrequently to begin with
Task details: ServiceNow Business Analyst (SME) - GRC/IRM/TPRM. A Governance, Risk, and Compliance (GRC) Integrated Risk Management (IRM) Subject Matter Expert (SME) has expertise and knowledge in the domain, technical aspects, and processes required to manage and implement a GRC IRM solution. This SME designs, develops, tests, analyzes, creates, and modifies the ServiceNow functionality. Working alongside a ServiceNow Architect and Engagement Teams, the GRC IRM SME shares responsibility for the overall ServiceNow solution.
Responsibilities
Interacting with Engagement Teams to collect and translate technical development requirements
Participates in the definition, design, build, and implementation of ServiceNow GRC IRM framework and solutions to meet client needs
Provides guidance and insight regarding industry best practices and recommendations
Definition of process and technical requirements to support design
Ensures that system improvements are successfully implemented
Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution
Qualifications
Required Skills:
ServiceNow Certified System Administrator (CSA) certification or ServiceNow GRC IRM Certification
1+ years’ experience working with GRC IRM solutions on the ServiceNow platform
Experience utilizing the Agile/Scrum methodology to define and deliver development work
Experience integrating to multiple data sources used to populate ServiceNow modules
Good understanding of ITSM Tooling / ServiceNow / GRC IRM
Strong understanding of solution components and their capabilities (applications, infrastructure, networks, databases, web technologies)
Excellent communication skills (verbal and written)
Able to work independently and demonstrate initiative through pro-active behavior
Participates in and/or leads diagnosis and fixing of problems within area of expertise
Identifies and fixes the root cause rather than just symptoms
Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit
Listens and ensures understanding of the client requirements to be able to support the design of appropriate solutions
Works with peer team to develop and promote solution
Displays a basic and developing understanding of Capgemini, the way we do business and the technologies involved
Possesses good analytical skills and can apply sound levels of logic to tasks undertaken
Possesses good presentation skills
Life at Capgemini
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a diverse group of 340,000 team members in more than 50 countries with strengths in AI, cloud and data, and deep industry expertise. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Capgemini will consider reasonable accommodations during recruitment as needed.
Please be aware that Capgemini may capture your image during the interview process for verification and related purposes. For more information on your rights as an Applicant see Capgemini’s Equal Employment Opportunity information.
Applicants for employment in the US must have valid work authorization that does not require sponsorship of a visa now or in the future. Capgemini discloses salary range information in compliance with pay transparency obligations. The disclosed range represents the lowest to highest salary we would pay for this role at the time of posting. The base salary range for the tagged location is $75,582 - $170,040. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full-time employees are eligible for paid time off, healthcare, 401(k), and other benefits as eligible.
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