Lactalis American Group
Senior Communications Manager
Lactalis American Group, Chicago, Illinois, United States, 60290
Overview
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone’s cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi’s, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.
Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Responsibilities The Senior Manager, U.S. Communications (“Senior Manager”), will play a pivotal leadership role in helping design and implement the communications strategy for Lactalis in the United States, with responsibilities for internal and external communications. The role will include responsibilities such as developing and executing U.S. communication strategies to guide employee expectations and behaviors for Lactalis USA, its divisions and shared services, and manage corporate reputation with external audiences in a manner consistent with the goals of Lactalis Group and Lactalis USA. The role reports to the Director, U.S. Communications, and will supervise two team members and be a strategic business partner to stakeholders throughout the U.S.
The incumbent will manage internal messaging to employees and build relationships with company leadership throughout the organization (e.g., HR, Sales, R&D, and other functions). The Senior Manager will also manage external media relations and platforms as well as collaboration across internal shared services and U.S. divisions to align with the company’s goals and values. The incumbent will partner with the Director, U.S. Communications, on the vision for the Communications department, working with communications teams at the Group level as well as with Lactalis affiliates outside of the U.S.
The Senior Manager will act as a strategic business partner that leverages knowledge of the business to drive communications strategies and business results. The role requires the ability to work in a matrix organization and operate at all levels within the organization; to approach work with a “growth mindset”; to embrace challenges, to learn from critical feedback; and to seek continuous improvement.
Qualifications From your STORY to ours
Education
Bachelor's degree in related area of communications is required.
Experience with dairy, food & beverage, and/or CPG a plus.
Experience
10+ years corporate communications or agency experience required.
Certifications and knowledge
Experience with the use of a broad mix of communication strategies and channels (e.g., intranet, digital signage, newsletters, videos) to deliver simple, compelling messages quickly across the organization to all levels of employees.
Expert-level communication (written and verbal) and message development skills.
Strategic orientation and the ability to define and guide communication strategy.
Apply critical thinking skills in conducting research and evaluating information.
Strong fundamental business acumen and analytical skills necessary to communicate critical business context and establish effectiveness metrics.
Demonstrated project management skills.
Experience working with senior leaders and cross-functionally with partners at all levels.
Demonstrate an understanding of professional ethical principles and work ethically in pursuit of truth, accuracy, fairness, and diversity.
Experience working with the media a plus
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
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At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone’s cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi’s, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.
Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Responsibilities The Senior Manager, U.S. Communications (“Senior Manager”), will play a pivotal leadership role in helping design and implement the communications strategy for Lactalis in the United States, with responsibilities for internal and external communications. The role will include responsibilities such as developing and executing U.S. communication strategies to guide employee expectations and behaviors for Lactalis USA, its divisions and shared services, and manage corporate reputation with external audiences in a manner consistent with the goals of Lactalis Group and Lactalis USA. The role reports to the Director, U.S. Communications, and will supervise two team members and be a strategic business partner to stakeholders throughout the U.S.
The incumbent will manage internal messaging to employees and build relationships with company leadership throughout the organization (e.g., HR, Sales, R&D, and other functions). The Senior Manager will also manage external media relations and platforms as well as collaboration across internal shared services and U.S. divisions to align with the company’s goals and values. The incumbent will partner with the Director, U.S. Communications, on the vision for the Communications department, working with communications teams at the Group level as well as with Lactalis affiliates outside of the U.S.
The Senior Manager will act as a strategic business partner that leverages knowledge of the business to drive communications strategies and business results. The role requires the ability to work in a matrix organization and operate at all levels within the organization; to approach work with a “growth mindset”; to embrace challenges, to learn from critical feedback; and to seek continuous improvement.
Qualifications From your STORY to ours
Education
Bachelor's degree in related area of communications is required.
Experience with dairy, food & beverage, and/or CPG a plus.
Experience
10+ years corporate communications or agency experience required.
Certifications and knowledge
Experience with the use of a broad mix of communication strategies and channels (e.g., intranet, digital signage, newsletters, videos) to deliver simple, compelling messages quickly across the organization to all levels of employees.
Expert-level communication (written and verbal) and message development skills.
Strategic orientation and the ability to define and guide communication strategy.
Apply critical thinking skills in conducting research and evaluating information.
Strong fundamental business acumen and analytical skills necessary to communicate critical business context and establish effectiveness metrics.
Demonstrated project management skills.
Experience working with senior leaders and cross-functionally with partners at all levels.
Demonstrate an understanding of professional ethical principles and work ethically in pursuit of truth, accuracy, fairness, and diversity.
Experience working with the media a plus
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
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