Fidelity National Information Services Inc
Remittance Processing Associate I
Fidelity National Information Services Inc, Washington, District of Columbia, us, 20022
Customer Payment Processor
Processing customer payments and exceptions in a timely and accurate manner to customer accounts. Schedule: MondayFriday, 7:00 AM 3:30 PM Optional overtime available. What You Will Be Doing: Open and scan incoming mail manually and via automated equipment Ensure work is routed to the correct customer across multiple client accounts Identify and resolve discrepancies in remittance processing Pull and process exception items keyed and balanced from another FIS site Prepare customer payments for processing Coordinate setup and maintenance of remittance processing equipment Perform research and adjustments on client transactions Maintain inventory of processing supplies Upload documentation and maintain accurate records Support other areas within the department as needed Educational Requirements: High school diploma or GED required. What You Bring: Minimum 1 year of mail sorting or remittance processing experience Ability to lift or move up to 30 pounds Proficient written and verbal communication skills Knowledge of remittance processing practices and client specifications Familiarity with exception item handling and document verification Ability to operate and maintain off-line and peripheral equipment Strong organizational and sequencing skills Ability to identify errors in calculations and balances Self-motivated and capable of working independently under general supervision FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $16.40 - $29.24 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Processing customer payments and exceptions in a timely and accurate manner to customer accounts. Schedule: MondayFriday, 7:00 AM 3:30 PM Optional overtime available. What You Will Be Doing: Open and scan incoming mail manually and via automated equipment Ensure work is routed to the correct customer across multiple client accounts Identify and resolve discrepancies in remittance processing Pull and process exception items keyed and balanced from another FIS site Prepare customer payments for processing Coordinate setup and maintenance of remittance processing equipment Perform research and adjustments on client transactions Maintain inventory of processing supplies Upload documentation and maintain accurate records Support other areas within the department as needed Educational Requirements: High school diploma or GED required. What You Bring: Minimum 1 year of mail sorting or remittance processing experience Ability to lift or move up to 30 pounds Proficient written and verbal communication skills Knowledge of remittance processing practices and client specifications Familiarity with exception item handling and document verification Ability to operate and maintain off-line and peripheral equipment Strong organizational and sequencing skills Ability to identify errors in calculations and balances Self-motivated and capable of working independently under general supervision FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $16.40 - $29.24 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.