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The New York Public Library

Associate Director, Cybersecurity

The New York Public Library, New York, New York, us, 10261

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Associate Director, Cybersecurity

role at

The New York Public Library

Compensation:

$145,000 - $175,000 / year

Department:

Information Technology

Location:

Crystal Building 40 W 20th St

Overview NYPL Technology supports the Library’s mission through robust IT services, including business applications, desktop support, networking, systems, and cybersecurity. The Cybersecurity team safeguards personally identifiable information (PII) and critical systems across the Library.

The

Associate Director, Cybersecurity

is a hands-on technical leader responsible for NYPL’s cybersecurity operations and team. This role requires both strategic oversight and direct execution — from managing security tools and incident response to communicating risks and building cross-functional alignment. The role also partners closely with the IT Policy and Strategy team to embed cybersecurity awareness and operational practices across the organization.

Responsibilities Own :

Leadership of NYPL’s cybersecurity team and daily operations

Technical architecture and administration of the cybersecurity ecosystem

Relationships with business partners, vendors, and government entities

Communication of cybersecurity posture to senior leadership

Cybersecurity KPIs, OKRs, and roadmap planning

Teach :

Mentor cybersecurity staff and build organization-wide awareness

Guide teams in understanding and balancing risk

Partner with IT and business units to promote security-by-design

Learn :

The Library’s unique public-sector responsibilities and dynamics

Evolving regulatory and community expectations

How to right-size tools and processes for transparency, scale, and resilience

Improve :

Operational efficiency and incident response maturity

Cross-functional collaboration and communication

Public trust in NYPL’s cybersecurity leadership

Expectations within the first months :

1 month : Directly review current network topology, configurations, and circuit health across 90+ sites

Log into and inspect FortiManager, FortiAnalyzer, and FortiGate firewall policies

Validate AWS networking setup including VPN tunnels, security groups, and routing tables

Shadow the team during real-time incident response and review escalated network tickets

Assess monitoring and alerting workflows (SolarWinds, Cacti, etc.) for gaps or noise

3 months : Personally lead a review and cleanup of legacy switch/router configs and firewall rules

Optimize alert thresholds and performance dashboards across network monitoring tools

Audit AWS VPC structure and VPN connectivity for resiliency and best practices

Introduce configuration or automation improvements based on early observations

Report on baseline network health, ticket trends, and team responsiveness with recommendations

6 months and beyond : Architect and implement targeted improvements (e.g., circuit upgrades, core switch refresh, AWS route tuning)

Lead technical planning for capital projects, wiring closet rebuilds, and site expansions

Serve as Tier-3 hands-on escalation for complex or recurring network incidents

Validate network security controls (segmentation, NAC, remote access) across all layers

Deliver measurable gains in uptime, response time, and documentation maturity

Core Responsibilities

Develop and enforce cybersecurity policies, procedures, and standards

Lead threat detection, investigation, and response efforts across the organization

Administer and optimize NYPL’s cybersecurity tools, including EDR, NDR, and phishing defense platforms

Analyze security alerts and threat intel to drive real-time response and containment

Conduct hands-on technical reviews of security events, response workflows, and emerging risks

Coordinate audits, tabletop exercises, and maturity assessments

Report on cybersecurity posture, risk trends, and incidents to senior leadership

Collaboration & Communication

Build alignment with stakeholders to balance security and operations

Liaise with NYC Cyber Command, Physical Security, and law enforcement

Advance cybersecurity awareness across the organization

Partner with IT and business leads to close security gaps

Lead complex, cross-functional cybersecurity initiatives

Maintain trust through clear, timely communication during incidents

Required Education, Experience & Skills Required Education & Certifications

Bachelor's degree or combination of education and work experience

Required Experience

8+ years administering technology in widely distributed or decentralized organizations

5+ years in a cybersecurity leadership role with direct stakeholder engagement responsibilities

5+ years managing teams in complex, cross-functional environments

Demonstrated experience operating in public sector, non-profit, or highly regulated settings

Proven ability to lead and influence implementation of new cybersecurity policies and procedures across diverse teams

Strong hands-on experience with vulnerability management, network security, and systems security

Familiarity with building and scaling cybersecurity programs from both strategic and operational perspectives

Deep knowledge of NIST, ISO, or similar cybersecurity frameworks and how to apply them in real-world business contexts

Experience navigating regulatory compliance, public sector governance, and politically sensitive environments

Track record of leading cross-functional initiatives with multiple stakeholders, including boards, government agencies, and community partners

Required Skills

Exceptional written and verbal communication skills; able to tailor complex security topics for technical teams, business stakeholders, and executive leadership

Strong critical thinking and problem-solving abilities, with a track record of delivering solutions under tight budget and resource constraints

Deep understanding of risk management with pragmatic, business-aligned remediation strategies

Demonstrated ability to influence without authority across complex organizational structures

High emotional intelligence and the ability to navigate organizational dynamics and manage change

Skilled at building consensus among diverse stakeholder groups with competing priorities

Experience translating technical risk into business impact for non-technical audiences, including executives and board members

Familiarity with public sector environments, including political and community considerations

Broad hands-on expertise across core Information Security domains, including:

Incident Response

BCP/DR

Endpoint protection (AV/MDR)

Security monitoring and SIEM

Log aggregation

WAF and firewall management

Patch and vulnerability management

Penetration testing and incident response coordination

Managerial/Supervisory Responsibilities

Direct management of a team with focus on developing both technical and soft skills. This position reports to the Senior Director, ITIO & Cybersecurity and coordinates executive communications through established IT leadership and communication channels.

Core Values

Be

Helpful

to patrons and colleagues

Be

Resourceful

in solving problems

Be

Curious

in all aspects of your work

Be

Welcoming

and

Inclusive

Work Environment

Office setting with significant stakeholder interaction

Hybrid 3-on / 2-off as workload permits

Physical Duties

Lift equipment up to 25 lbs

Pre-Placement Physical Required? No

Union/Non Union Non-Union

FLSA Status Exempt

Schedule

Available on-call after hours and weekends

Hybrid 3-on / 2-off as workload permits

Travel to NYPL sites as needed

Availability for stakeholder meetings and community events as required

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library salary statement and pay transparency policy is included for informational purposes only. The Library reserves the right to alter pay and benefits at its discretion.

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